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Haddad Subaru

Pittsfield, MA

4.4
438 Reviews

652 East Street

Pittsfield, MA

01201

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438 Reviews of Haddad Subaru

March 27, 2025

Friendly & complete service. Reminders of service needed. Complete explanations of work to be done and through reporting of actions taken. Excellent emergency service if neede More

by bbell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Silver Fox
Mar 27, 2025 -

Haddad Subaru responded

Thank you for sharing your positive experience with Haddad Subaru! We're delighted to hear that our team provided thorough service and made your visit comfortable. We appreciate the feedback and look forward to serving you again in the future!

March 25, 2025

Attentive to history of vehicle. I like written report though digital is available and promoted Appreciated call when car was ready . Personal. Attention. I liked both women and men More

by carolannjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schiff
Mar 25, 2025 -

Haddad Subaru responded

Carolann, thank you for sharing your experience with us at Haddad Subaru! We're glad to hear that our team provided attentive service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you in the future!

February 28, 2025

Unexpectedly needed a new battery on a Saturday morning. They could not have been any nicer or more helpful. ..Lindsey especially! They gave me a wonderful loaner car and kept me up to speed on when my car More

by Missma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in the service department
Mar 03, 2025 -

Haddad Subaru responded

Thank you for sharing your experience! We're delighted to hear that Lindsey and the Haddad Subaru team were able to assist with a loaner car and keep you informed. We appreciate your kind words, and we're here whenever you need us!

February 17, 2025

Excellent, staff. Very knowledgeable about their products and love to share their knowledge and enthusiasm. More

by Tjtimmons7
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Feb 17, 2025 -

Haddad Subaru responded

Thank you for the kind words! We're so pleased to hear that our team at Haddad Subaru was able to share their knowledge and enthusiasm with you.

February 02, 2025

Working with Haddad is always a pleasure. Mark even took the time to take care of a spot on my upholstery that I was afraid to touch for fear of making it worse. I was there for my regular More

by Snowqrk
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MARK, SERVICE
Feb 03, 2025 -

Haddad Subaru responded

Thank you for sharing your experience with us at Haddad Subaru! We're delighted to hear that Mark went above and beyond during your visit, and we're glad you're enjoying the new Haddad Cafe. We appreciate your kind words about our team's service and look forward to seeing you again soon!

February 02, 2025

Considerate, helpful, accessible, cordial, hospitable, thorough, friendly, inclusive, reliable, patient. This list of adjectives describes my dealership of choice. More

by Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, techs,body shop
Feb 03, 2025 -

Haddad Subaru responded

Thank you for sharing such a glowing review of your experience with Haddad Subaru! We're delighted to know that our team embodies these qualities and has earned your trust as the dealership of choice. We look forward to serving you again in the future!

January 21, 2025

Consistently the best Subaru service department in the Berkshires -- bar none. I recommend them 100%. More

by slw1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 21, 2025 -

Haddad Subaru responded

Thank you so mush for your kind words and glowing recommendation! We truly appreciate your business!

December 05, 2024

Great experience! Got just what we wanted. We love our new car and would tell friends and family to go here and speak to Joe. More

by kent mooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Dec 06, 2024 -

Haddad Subaru responded

Kent, we're delighted to hear you had a great experience at Haddad Subaru and that Joe was able to assist you in finding the perfect car. Enjoy your new ride, and thank you for recommending us!

November 27, 2024

Fast efficient didn’t do any work without reviewing it with me. See you next time More

by jaysacchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Dec 02, 2024 -

Haddad Subaru responded

We are glad to hear that our Haddad Subaru team provided excellent service. See you next time!

November 23, 2024

Use the service department, Shane, Mark, and Becky are awesome. Tend to my needs and wants efficiently. More

by MKeegan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rose and Mark Brown
Nov 25, 2024 -

Haddad Subaru responded

We're glad to hear that Shane, Mark, and Becky took great care of you at Haddad Subaru's service department. Thanks for sharing your experience with us!

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