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Haddad Subaru

Pittsfield, MA

4.6
484 Reviews

652 East Street

Pittsfield, MA

01201

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484 Reviews of Haddad Subaru

November 23, 2025

I was there for service and it was excellent. The service was fast the problems well explained and I was consulted for new items that had to be changed. Everyone there is courteous and friendly More

by Isabelle.m.kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Random?
Nov 24, 2025 -

Haddad Subaru responded

Isabelle, we’re thrilled to hear you felt informed and welcome with our team! Thanks for choosing Haddad Subaru and for sharing your support. We hope to see you back next time!

November 23, 2025

Service was a little lengthy but otherwise thorough. Brandon went through the details with me and even saved me money. He was courteous, friendly and professional. More

by djzkmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 24, 2025 -

Haddad Subaru responded

We appreciate your patience and understanding during your recent service visit at Haddad Subaru. It's great to hear that Brandon was able to thoroughly explain everything and even save you some money. Thank you for choosing us and for sharing your feedback. Safe travels ahead!

November 18, 2025

They were very accommodating. The price negotiation was not overly arduous. They were accommodating as to the time between the contract sale and our being able to pick up the ne More

by Chuck Brasss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Lanoue
Nov 18, 2025 -

Haddad Subaru responded

Chuck, thank you for sharing your outstanding review of our Sales Team! If you have any additional questions, please don't hesitate to reach out the team at Haddad Subaru. Congratulations on your purchase!

November 18, 2025

Good service, consistent, overpriced, excessive commuications such as emails, texts, calls. , mediocre communication by employees More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Nov 20, 2025 -

Haddad Subaru responded

Hi Jake, thank you for sharing your feedback. While we're pleased you find our service to be good and consistent, we apologize if our communication was overwhelming. We will look into this! If we can assist you with anything else, please reach out. - The Haddad Subaru Team

November 17, 2025

Extremely satisfied with my service at Haddad Subaru. Mark Brown went above and beyond to help me fix an issue with my wheel. I am very grateful for his hard work and the service. Highly recommend. More

by Matt Reinhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Nov 18, 2025 -

Haddad Subaru responded

Matt, thank you for sharing your experience with Mark and our team! We are grateful to have you as a customer of Haddad Subaru.

November 17, 2025

As a single, elder, woman I was on guard, aware of the predatory energy in car dealerships. There was some of that, but not so much, with my salesman, Eli Juessph. I called first and made an appointment More

by eleheamiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Juessph
Nov 18, 2025 -

Haddad Subaru responded

Thank you for sharing your positive experience with Eli and our team! We appreciate your kind words and hope to work with you again at Haddad Subaru.

November 09, 2025

Excellent service and sales. Really responsive to my needs. I will be back in the future. More

by cpans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Yousef
Nov 10, 2025 -

Haddad Subaru responded

The entire team at Haddad Subaru is so glad we earned your business. Thanks so much!

November 09, 2025

The service has been excellent. I feel listened to by the responsive staff. Will be back. More

by cpans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 10, 2025 -

Haddad Subaru responded

Thanks so much for the 5-star review of Haddad Subaru!

November 07, 2025

Have been a customer of 15 years and have never had a single negative experience from the service folks. Last weekend I took my new lease in for its 6 month check up. There was an oil spill in my engine More

by Sharon R
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Forquer, Eli Yousef
Nov 10, 2025 -

Haddad Subaru responded

Sharon, we apologize for the oil spill and any inconvenience you experienced. We’re glad to hear our team handled it with professionalism and courtesy. Thank you for your 15 years of trust in our service team! We look forward to assisting you with any future needs here at Haddad Subaru.

November 06, 2025

I’m very grateful to have Haddad Subaru dealership as my maintenance team. I respect and trust what the mechanics find needs to be done and I enjoy getting a loaner car to do some errands while it’s being More

by trishawaters83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Therrien, Lachlan Manley
Nov 06, 2025 -

Haddad Subaru responded

Thank you for your kind words! We're so pleased to have your trust and confidence. See you next time at Haddad Subaru! Safe travels! - The Haddad Subaru Team

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