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Haddad Subaru

Pittsfield, MA

4.3
429 Reviews
We have top-of-the-line car repair here at Haddad Subaru and our experts will determine what the problem is, make the necessary repairs with care and efficiency, and get you back on the road as soon as possible. If you want to schedule a Subaru car repair in Pittsfield, fill out our online service appointment form today. Haddad Subaru provides a stocked inventory of certified Subaru car parts if you are looking to perform your own repairs on your vehicle at home. Thanks for checking us out, but there's no better way to get to know us than to come visit us in person. We service all of the Berkshires and Western MA and we're just a short drive from North Adams, Williamstown, Great Barrington, Lenox and Bennington VT.
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652 East Street

Pittsfield, MA

01201

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Showing 429 reviews

November 17, 2017

Will Not "work" to get the best deal Total scam. I was assured by the salesperson that the finance department would work hard to get me the best deal. Even with poor credit. I filled out More

by glasses guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R.J., David, Jeremy
Nov 21, 2017 -

Haddad Subaru responded

We are grateful for your feedback about your experience. We understand that there was some miscommunication regarding your latest visit to see us, and we are happy to be working with you to ensure that we make things right. We do apologize for the delay, and appreciate your cooperation as we work through this together with you.

November 15, 2017

Great Assistance I purchased a car this year from Haddad Subaru and could not be more satisfied with the assistance I've received during what turned out to be a diffic More

by Alex 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rote
Nov 17, 2017 -

Haddad Subaru responded

Thank you for taking the time to share your experience with us, Alex! It was a pleasure helping you out in any way that we could. If you need anything else, please let us know!

November 11, 2017

New 2018 Outback Working with Anthony Booth was Great, he gave us a great price,and I wish I took it but in the end I stayed with the brand of car I was use too. But i More

by tom2care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Booth
Nov 14, 2017 -

Haddad Subaru responded

Tom, it's great to know that you were well taken care of by Anthony! Thank you for doing business with us and we look forward to seeing you again soon.

November 10, 2017

Highly recommended! An extremely helpful staff, George was patient, helpful and got answers I needed. Everyone there made this an experience to be remembered and recommen More

by BBBetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kelley, Courtney Cross, Mitch Rote
Nov 14, 2017 -

Haddad Subaru responded

It's great to hear that you were well taken care of by George! Thank you for doing business with us and for taking time to leave a review. We look forward to opportunities where we can further assist you in your car care needs!

November 03, 2017

Excellent & helpful The staff were cooperative to work with. They helped me find a car that was within my price range and were willing to price match other dealerships I More

by gardener17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ LaBombard
Nov 06, 2017 -

Haddad Subaru responded

Thank you for the great review! We are glad to hear our staff could provide a great visit for you. Enjoy your new car and let us know how we can be of service again in the future!

October 28, 2017

Great experience buying a car I just bought a used Subaru from Haddad Subaru and Ian Caruso made the process so easy and pain free. I told him what I wanted and he helped me find t More

by carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Caruso
Oct 31, 2017 -

Haddad Subaru responded

It's good to hear that you had a great experience with Ian. Thank you for your business and time!

October 25, 2017

Would go again This is our fourth Subaru, having bought our first from Pete's Subaru. George Kelley and the staff were friendly and helped us decide on the model we More

by bikee
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitchell, Josh
Oct 26, 2017 -

Haddad Subaru responded

We're happy to hear that George and the team treated you with the courtesy and professionalism that you deserve. Thank you for the great review, and congratulations on your new Subaru! We look forward to working with you again.

October 23, 2017

I love my new Forester I came into Haddad's because of a call from them saying that they had a buyer for my 2011 Forester if I was interested in selling it. I did not think More

by cescaesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kelley and Josh Gamache
Oct 25, 2017 -

Haddad Subaru responded

Wow! What an honor. You made George's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the Forester you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

September 19, 2017

Courteous and Responsive Staff, Excellent Experience We recently leased a 2018 Crosstrek from Haddad and had a thoroughly positive experience. Josh Gamache kept us informed about its arrival date and we More

by Jt18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gamache, Anthony Booth
Sep 20, 2017 -

Haddad Subaru responded

That's what we like to hear! Thank you for your business and kind words. We greatly appreciate your feedback, and are glad that Josh and Anthony helped everything run smoothly. Enjoy your new Crosstrek, and please let us know if there's anything else we can do for you. Thanks again!

September 16, 2017

Check out what you buy! Went in under the assumption that a 2014 Forrester with 34,970 miles would be road ready and checked over before purchasing for $21,000.00. Staff was More

by biney57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim DeAngelis (salesman)
Sep 18, 2017 -

Haddad Subaru responded

Thank you for sharing your concerns with us. We apologize for the miscommunication that occurred between our management staff and the service advisors you worked with. We will be refunding your payment for the brakes and taking care of the entire brake job. Typically a $100 lemon law deductible would apply, however to regain your trust in the Haddad brand we will also take care of this charge. We value you as a customer and will be in touch soon in order to rectify this for you. Chris Kramek, Manager @ Haddad Subaru. 413-445-1584

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