Haddad Subaru

My husband and I worked with Eli, who made the process of buying an Imprezza smooth and easy. He was friendly, knowledgeable and patient. We would definitely ask for Eli the next time we buy a Subaru. We lov buying an Imprezza smooth and easy. He was friendly, knowledgeable and patient. We would definitely ask for Eli the next time we buy a Subaru. We love Subaru! We love Haddad's, too! Marcia More

Eli was always available by call or text and helped me get my used Audi with low mileage at a great price. He didn’t pressure me like most salesmen, thank you! get my used Audi with low mileage at a great price. He didn’t pressure me like most salesmen, thank you! More

Fast and Friendly Swindlers Fast and friendly swindlers. Every sales-staff member was very nice during the initial visit. Signed for a beautiful Subaru Legacy. After the signing Fast and friendly swindlers. Every sales-staff member was very nice during the initial visit. Signed for a beautiful Subaru Legacy. After the signing is when everything started to go bad. The sales guy I dealt with had me sit down at a computer and instructed me what to write on a reviews site at the end. After one week I was very unsatisfied with the vehicle's performance and it wasn't getting anywhere close to the mpg they touted. I tried to return the car on this bases. They would not accept. I asked to speak with someone higher up; they refused. Two months after signing I came back to the dealership. I needed a different vehicle to accommodate my growing family. I asked if they could help me get into a less expensive vehicle with easy-to-clean seats for my children. They used my girlfriend's enthusiasm to get me into a different vehicle, which according to sticker, cost less than the sticker of the original. They also tacked on $5k, which had I realized at the time, I never would have done the swap. My payments were ballooned and a month later I had to pay them $8k to let me out of the whole 3-month deal. If you do go here, make sure you have done your research and budgeting. The law states that they have to also protect the consumer. They do not. You have to be your own advocate and make sure they don't swindle you. Your salesman will do everything he can to make the sale go through, even if you have a kid and another on the way and only a fulltime job paying $12/hr to support it all. More

My new car Eli was very helpful and listened to what would fit my lifestyle and found the perfect car with low miles at a great price. Thank you very much Eli was very helpful and listened to what would fit my lifestyle and found the perfect car with low miles at a great price. Thank you very much More

A host of problems I purchased my pre-owned Crosstrek and when I first saw it the summer cloth mats were in the back of the car. When I picked it up, they were gone. It I purchased my pre-owned Crosstrek and when I first saw it the summer cloth mats were in the back of the car. When I picked it up, they were gone. It took me about two weeks to realize this oversight and when I called I was told the car was sold "as is". As if it's my fault that I forgot to look. So basically you're telling me to f*xx off. Totally unprofessional. I visited my local Subaru dealer after feeling some slipping in the transmission and looks like I now need a new transmission. So not only no mats, but you sold me a car with a pretty major defect. Something I now have to take care of. When at the local dealer, I asked about the mats. His response: these are standard for all Crosstreks and if the former leasee did not return them, they would have been charged for that. If those mats weren't returned as Haddad is claiming (even though I saw them with my own eyes), that money SHOULD have gone back into the vehicle and not pocketed. Shameful. Lastly, upon seeing my car, the dealer offered me, free of charge, a bottle of touch up paint for the various little paint dings on the car. So guess who got my business when my mom went to lease her 2019 Impreza?? That's right, not Haddad. More

Needed help with operating the media system in my new car I recently took delivery on a beautiful Touring Outback but needed some guidance with the Starlink system. There is so much to manage! I called Had I recently took delivery on a beautiful Touring Outback but needed some guidance with the Starlink system. There is so much to manage! I called Haddad at about 5 in the evening and a young man, Eli, came to my rescue. He told me to get in the car and walked me though the whole system by phone. He also sent me a link to YouTube to look at on my on reinforcing his lesson. My original salesman did a good job of explaining it, but since I'm of the "older generation", all this digital information is not absorbed on the first go round. Since my salesman was off today, this kind young man offered to help. I truly appreciate his patience and clarity. I now feel more confident with it, but I'm sure I'll have questions again. I know this dealership will be there to help me. And that's a good feeling. Thank you! More

Great buying experience I had a great buying experience with David Solis at Haddad Subaru. I am very please with my purchase! I will defiantly recommend him to my friends an I had a great buying experience with David Solis at Haddad Subaru. I am very please with my purchase! I will defiantly recommend him to my friends and family! More

Very Cocky Very disappointed in Subaru. I had heard that they will help you get in that car. First off I was told wrong information twice. They guaranteed me 2 d Very disappointed in Subaru. I had heard that they will help you get in that car. First off I was told wrong information twice. They guaranteed me 2 different times that if I had money down or a cosigner I could be in a car. I brought both money down and a cosigner and no luck for me. Not approved. They made no effort after to try to figure something out. I went to Jim Salvie Mazda in Pittsfield- outstanding and excellent customer service they treat people right. I am in my new car now! Subaru not only lost out on a sale from me my friend went there a few days previous and did not like the way she was treated so she went else where as well More

Bought a used Subaru I came in looking for a pre-owned vehicle. I met with Anthony Booth and he did a wonderful job helping me find the right car! It was a great experienc I came in looking for a pre-owned vehicle. I met with Anthony Booth and he did a wonderful job helping me find the right car! It was a great experience all the way around. More

Wonderful experience We worked with Marissa Arigoni, and ended up buying a pre-owned Subaru Outback. She was friendly and knowledgeable, and worked well with the budget we We worked with Marissa Arigoni, and ended up buying a pre-owned Subaru Outback. She was friendly and knowledgeable, and worked well with the budget we had. She made the whole car-buying experience pleasant, easy, and fast. More