Haddad Subaru

Welcome and sign in was, as always, friendly. Brandon was great to work with, answering questions without rushing. He and the whole staff make you feel attended to and confident in the services r Brandon was great to work with, answering questions without rushing. He and the whole staff make you feel attended to and confident in the services rendered More

David is an excellent salesperson; treats customers with respect and appreciation. He does answer all inquiries and works with us to locate the requested vehicle of choice. I have worked with David during p respect and appreciation. He does answer all inquiries and works with us to locate the requested vehicle of choice. I have worked with David during previous lease negotiations; he continues to be an excellent salesperson More

I spoke with Abby when calling to inquire on a newly listed CPO. I then told her I would be driving down shortly (24 mile trip) and she stayed to meet with me despite the fact that her shift had ended. listed CPO. I then told her I would be driving down shortly (24 mile trip) and she stayed to meet with me despite the fact that her shift had ended. Abby was thoroughly professional and knew her product well. After a quick test drive, I told her I would return in the morning (as the dealership was closing). I met with her at opening and she had all the information I had requested; she promised the special APR% offered by Subaru America. As the price of the new car was competitive, that left only the trade-in negotiation. She went to Justin Casey (General Sales Manager) and obtained a trade-in value. I negotiated with her and she gave sound advice on what type of offer would be accepted by the dealership and we came to an agreement. Abby is very enthusiastic about working at Haddad Subaru and has a lot of respect for her managers and co-workers. Abby had several suggestions during the purchase process and she is a credit to the sales team. She was candid and honest which can sometimes be in short supply when purchasing a new vehicle. More

I’ve always had a great experience when my car needs service and with the team of customer care as well. service and with the team of customer care as well. More

Brandon and the staff were friendly, professional, and kind. They get a 10 in my experience. kind. They get a 10 in my experience. More

The people at Haddad are at the heart of the reason for my stellar review. Mark Brown in the service department has shown exemplary customer service to me and my family for many years. While very professio my stellar review. Mark Brown in the service department has shown exemplary customer service to me and my family for many years. While very professional, he has taken the time to listen to our needs and preferences while promoting the "health" of our vehicles and honestly assessing what we need. We live in a rural area and have two Subarus with well over 200,000 miles. This may cost the organization small amounts in the short term, but reaps long-term benefits. We have been adverse to considering other service providers or dealers for many years. He has our trust, not an easy thing to come by. The rest of the service and parts department, namely Bill, Brandon and Shane contribute to this as well. This has contributed to our purchase decisions, as well. We have purchased only Subarus for a very long time. More

Brandon was great to work with He was kind and thorough It was very busy Saturday and he handled it with ease It was very busy Saturday and he handled it with ease More

Recently I traded in my 2018 Forester for a 2026 Forester. Sales rep Sam spent time with me, we negotiated, and when I was satisfied with deal, I gave a 👍🏻. Paperwork for loan, registration, inspe Forester. Sales rep Sam spent time with me, we negotiated, and when I was satisfied with deal, I gave a 👍🏻. Paperwork for loan, registration, inspection, all taken care of at Haddad, for a fee. I also returned to Haddad for a “tutorial” with Mercedes to answer questions I had on advanced systems & features. More

The problem was diagnosed quickly,the appointment was made conveniently. The repair was made in under an hour and covered by warranty. made conveniently. The repair was made in under an hour and covered by warranty. More

Great customer service as always. David was great to work with. He really listened to what mattered most to me about this purchase and went above and beyond to make it happen! David was great to work with. He really listened to what mattered most to me about this purchase and went above and beyond to make it happen! More