
Haddad Subaru
Pittsfield, MA
Filter Reviews by Keyword
By Type
449 Reviews of Haddad Subaru
I appreciate the extra time taken to see if they could find the source of a vibration I reported. I would have liked it if someone asked me if I had extra time also. And I won’t pay over $100 when I can g find the source of a vibration I reported. I would have liked it if someone asked me if I had extra time also. And I won’t pay over $100 when I can get the same comprehensive check with an oil change at a smaller service center. More
Had to pick up a new registration form and get my new car inspected. I was told by the salesman that it would take 30 minutes. I got there around 2 and didn’t leave until after 4! I was the last person wa inspected. I was told by the salesman that it would take 30 minutes. I got there around 2 and didn’t leave until after 4! I was the last person waiting for something that should have taken 15 minutes tops. If it wasn’t for the financial person checking, it could have taken longer. It was my first time using the service department and I wasn’t impressed. More
Brianna was very knowledgeable and helped me arrange the necessary repairs which I was not aware was covered by my warranty. She also advised me that because I had only one month left on my warranty I shoul necessary repairs which I was not aware was covered by my warranty. She also advised me that because I had only one month left on my warranty I should also get an alignment which would also be covered. The work was done quickly and expertly. I feel like I have a new car again. Thank you Brianna! More
The service was excellent and the people were very helpful. I needed a front end alignment and did not know where to go for good service. I was very pleased with how I was treated. helpful. I needed a front end alignment and did not know where to go for good service. I was very pleased with how I was treated. More
The entire sales team at Haddad Suburu is incredible! For starters, the immediate attention that I received when inquiring about the vehicle was beyond what I have ever experienced from any other dealers For starters, the immediate attention that I received when inquiring about the vehicle was beyond what I have ever experienced from any other dealership, and I have dealt with them all. Because I was traveling a significant distance to come in to make the purchase, Evan came in on his day off and made certain that everything went smoothly, and to do all things possible so that I could drive away with the vehicle. Karissa in the finance department was equally impressive and super efficient. Everyone was courteous, attentive and professional beyond compare. The entire dealership runs like a well oiled machine! I can not recommend Haddad Suburu more highly! 5 stars without a doubt! More
Wonderful service experience! They took me early, finished faster than promised. Plus, they found that it was an issue covered under warranty They took me early, finished faster than promised. Plus, they found that it was an issue covered under warranty More
I was truly hoping for a positive experience buying a car here, but several miscommunications with Justin the Sales Manager and his accusations, left me feeling very disrespected. here, but several miscommunications with Justin the Sales Manager and his accusations, left me feeling very disrespected. More