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Haddad Subaru
Pittsfield, MA
551 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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551 Reviews of Haddad Subaru
August 08, 2026
I purchased a 2024 Mustang Dark Horse with only 3,040 miles from HADDAD Subaru, and my experience has been extremely disappointing. The car was delivered to me completely filthy, which was unacceptabl miles from HADDAD Subaru, and my experience has been extremely disappointing. The car was delivered to me completely filthy, which was unacceptable for any dealership. After getting the vehicle inspected, I discovered several serious issues that should have been caught during any legitimate safety inspection. All four tires have tread depths that multiple independent shops confirmed do not meet acceptable or legal standards for a dealership to sell on a vehicle. I sent HADDAD Subaru clear photographic evidence, including a penny inserted into the tire tread showing the tread depth is well below safe limits, yet my concerns were not properly addressed. In addition, every wheel was out of balance by approximately ¼ ounce, causing unnecessary vibration. Even more concerning, the dealership left a wheel spacer installed on one front wheel while the matching spacer was missing from the other front wheel. This is a basic oversight that should never happen if the vehicle actually underwent a thorough inspection. When you buy a performance vehicle, you expect it to be clean, safe, and properly inspected before delivery. Unfortunately, that was not my experience. Based on the condition of the vehicle and the numerous issues that were missed, I have serious concerns about the quality of HADDAD Subaru’s inspection process and would not recommend purchasing a vehicle from them. More
by Mbiondo
Employees Worked With
Joe Rodgers
July 28, 2026
Joe was very easy to deal with, knowledgeable on all aspects of the cars, deals and services and took the time to answer all of our questions. We are very happy with the car we purchased, the treatment aspects of the cars, deals and services and took the time to answer all of our questions. We are very happy with the car we purchased, the treatment we got from all of the staff and the deal that we got. Overall, it was a very good experience. More
by pdhshop
Employees Worked With
Joe Rodgers
July 01, 2026
Miley was the salesperson at Haddad Subaru. She approached myself and my wife with a smile and asked sincerely, How can I help you? We told her what we were looking for and took the time to fin She approached myself and my wife with a smile and asked sincerely, How can I help you? We told her what we were looking for and took the time to find us a close match. Miley was excellent in processing this purchase. I would gladly work with the sales staff in particularly - Miley for a future purchase. She is truly sincere in her work! More
by petedri
Employees Worked With
Miley
June 22, 2026
20+ years of using your service department. Consistently reliable and trustworthy. This weekend, service agent, Nathan, was transparent and offered quality service. I appreciated his patience Consistently reliable and trustworthy. This weekend, service agent, Nathan, was transparent and offered quality service. I appreciated his patience and offering solutions to my tire issues. More
by Jf
Employees Worked With
Service Dept. Nathan
June 15, 2026
When the A. C. quit in my 2022 Forester, I called Haddad’s service dept. and they got me in that morning. They replaced the A.C. unit and showed me what had gone C. quit in my 2022 Forester, I called Haddad’s service dept. and they got me in that morning. They replaced the A.C. unit and showed me what had gone wrong. I was happy with the service, but not the cost. More
by Bvno54
Employees Worked With
Liz Sheehan
