Back

Haddad Subaru

Pittsfield, MA

4.5
466 Reviews

652 East Street

Pittsfield, MA

01201

Directions

By Type

466 Reviews of Haddad Subaru

September 14, 2025

Staff are efficient – the service was completed within half an hour. Mark was friendly and helpful during my service appointment to this dealership. More

by Berkshire Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
September 11, 2025

I worked with Mark, our Service Advisor, on a total warning light display in our ‘21 Crosstrek. He arranged a brand new Crosstrek loaner for us, kept me up to date as diagnostics progressed, and let me More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 12, 2025 -

Haddad Subaru responded

Jan, we're delighted to hear that Mark was able to assist you with your 2021 Crosstrek so efficiently. Thank you for choosing Haddad Subaru and for sharing your experience. If you ever need anything else, please don't hesitate to reach out. Safe travels!

August 24, 2025

I was there to get oil change girl was on the counter she was awesome but the kid was change oil in my car lazy he took hour and half to do oil change he had car on lift for hour while he was on his phone te More

by farhan2564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Schiff
Aug 25, 2025 -

Haddad Subaru responded

It's disappointing to hear about the delay during your oil change. We strive for efficient service, and it's concerning that this wasn't reflected in your visit. I appreciate you bringing this to our attention, and we will address it with our team to ensure better experiences moving forward. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Liz Sheehan - Customer Relations Manager - 413-242-0110

Aug 25, 2025 -

farhan2564 responded

Thank you I appreciate that

August 19, 2025

Mark and the team are great . Quality service and ever accommodating over at Haddad Subaru More

by ericfcurro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Aug 21, 2025 -

Haddad Subaru responded

Thank you Eric! We appreciate your business and this wonderful review!

August 16, 2025

Brought our Outback(2020) in to check on a brake light warning system and questioned about replacing the tires? technician found no issues with the brake system and said tires are still good, enough tread More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, Brianna, Service Department.
Aug 18, 2025 -

Haddad Subaru responded

Bruce, your feedback made our day! We truly appreciate your trust in the Haddad Subaru team, and we can't wait to assist you with your 10th Subaru in the future. See you next time!

August 14, 2025

I needed to have my battery checked to see if I needed a new one. I did not have an appointment, left car, was driven home. Returned later when car was ready. I did not have appointment, service departme More

by nancycurme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown, service dept.
Aug 14, 2025 -

Haddad Subaru responded

Hi Nancy, thank you for choosing Haddad Subaru and for sharing your experience with Mark and the rest of our team. We appreciate your business and look forward to serving you again!

August 14, 2025

First time Subaru Owner! The process was quick and easy with no hiccups. A pleasant experience. . Thank you Evan for everything More

by juleslanoue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan and Ally
Aug 14, 2025 -

Haddad Subaru responded

Congratulations on your new Subaru! We’re happy to hear the process was smooth and enjoyable. We’ll pass along your appreciation to Evan. Thank you for choosing Haddad Subaru!

August 13, 2025

Haddad very professional accommodating friendly and willing to work with customers to achieve good financial outcomes More

by tlb546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Langou, David Solis, Liz Sheehan
Aug 14, 2025 -

Haddad Subaru responded

We're glad to hear our team was so helpful and responsive! Thank you for choosing Haddad Subaru, and we hope to work with you again in the future!

August 13, 2025

The sales person Evan was extremely knowledgeable in his job He is professional friendly and ensures you get the best deal More

by tlb546
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Langou
Aug 14, 2025 -

Haddad Subaru responded

We are so glad Evan helped you out and got you a great deal! Thank you for choosing Haddad Subaru and for sharing your feedback.

August 11, 2025

I recently purchased a 2023 Subaru Forester Wilderness Edition from Haddad Subaru and had an outstanding experience. The entire car-buying process was seamless and efficient, allowing me to take delivery More

by Marissa Koch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 11, 2025 -

Haddad Subaru responded

Congratulations on your new 2023 Subaru Forester Wilderness Edition, Marissa! We are thrilled to hear that Chris, Ally, and Evan made the process seamless for you. Thank you for choosing Haddad Subaru and for sharing your experience!

1
...