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Haddad Subaru

Pittsfield, MA

4.5
476 Reviews

652 East Street

Pittsfield, MA

01201

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476 Reviews of Haddad Subaru

November 07, 2025

Have been a customer of 15 years and have never had a single negative experience from the service folks. Last weekend I took my new lease in for its 6 month check up. There was an oil spill in my engine More

by Sharon R
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Forquer, Eli Yousef
November 06, 2025

I’m very grateful to have Haddad Subaru dealership as my maintenance team. I respect and trust what the mechanics find needs to be done and I enjoy getting a loaner car to do some errands while it’s being More

by trishawaters83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Therrien, Lachlan Manley
Nov 06, 2025 -

Haddad Subaru responded

Thank you for your kind words! We're so pleased to have your trust and confidence. See you next time at Haddad Subaru! Safe travels! - The Haddad Subaru Team

October 30, 2025

Best auto service center and people I’ve dealt with in thirty years. Highest recommendation. More

by J R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown and Brandon Forquer
Oct 31, 2025 -

Haddad Subaru responded

We are so happy that our Haddad Subaru team delivered an excellent experience. Thank you!

October 29, 2025

I live in Connecticut and worked with Chris and Joe to lease my 2025 Subaru — and they made the entire process so easy! They handled all the paperwork and even took care of the DMV registration for me, wh More

by victoriaflower.art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Oct 29, 2025 -

Haddad Subaru responded

Thank you for making the trip to see us and for sharing your kind words about Chris and Joe! We are thrilled the whole experience was smooth and easy. Congratulations on your 2025 Subaru and welcome to the Haddad Subaru family, Victoria!

October 18, 2025

I dropped my car off the night before. They call when it’s ready . The woman I spoke with when I picked it up was very nice. Explained everything. I’m always happy with the dealership. More

by LIN9552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman at the desk where I paid for my service was very nice
Oct 21, 2025 -

Haddad Subaru responded

We are always happy to help at Haddad Subaru! Thank you for sharing your positive experience with us—we look forward to your next visit!

October 08, 2025

I have observed a subtle bias against women customers and co-workers here. Today Briana was introduced with something like "she's really good," as though I thought she might not be. Sales person previously a More

by burkedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Oct 08, 2025 -

Haddad Subaru responded

I am very disappointed to read this feedback as we hold our customers in the highest regard. I want to assure you that we take matters like this very seriously. It is never our intention to make any of our customers feel as though we do not appreciate them. I welcome you to contact me if you wish to discuss this matter further - I am here to help. Thank you, Liz Sheehan - Customer Relations Manager - 413-242-0110

October 08, 2025

Haddad is such a professional, also soficated place to purchase a car.,this is my fourth car. Hats off to Joseph my sales man alot of patience, Brandon is such a unique guy also very helpful,Justin the ma More

by Jeanjones507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers, Carter Robert
Oct 08, 2025 -

Haddad Subaru responded

Jean, we are so grateful for your returning business and we will be sure to pass along your appreciation to Joseph and the rest of the team! Thank you for choosing Haddad Subaru and for sharing your amazing review!

September 30, 2025

Oil change appointment- service staff professional, was checked in quickly & done in a timely manner. Only negative comment - I feel the waiting area is too small for the amount of people that use it at t More

by lacafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Oct 01, 2025 -

Haddad Subaru responded

We're happy to hear our team was speedy and professional during your recent visit! We appreciate your feedback regarding our waiting area as well. Thank you for choosing Haddad Subaru, and we hope to see you again down the road!

September 30, 2025

Joe was great to work with. This was my first experience where I didn’t feel pressured to buy. He was informative and respectful of my time and money. A very enjoyable experienc More

by jendrees8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Oct 02, 2025 -

Haddad Subaru responded

Thank you for sharing your feedback about Joe! We're happy to hear that you found it easy and enjoyable to work with him. Enjoy the ride in your newest Subaru! - The Haddad Subaru Team

September 29, 2025

Always pleased with service dept at Haddad. Pleasant, thorough and competent staff. Very efficient and reasonable prices. More

by Erkrasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Oct 01, 2025 -

Haddad Subaru responded

Thank you for the support! We look forward to assisting you again at Haddad Subaru! Safe travels!

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