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Haddad Subaru
Pittsfield, MA
428 Reviews
We have top-of-the-line car repair here at Haddad Subaru and our experts will determine what the problem is, make the necessary repairs with care and efficiency, and get you back on the road as soon as possible. If you want to schedule a Subaru car repair in Pittsfield, fill out our online service appointment form today. Haddad Subaru provides a stocked inventory of certified Subaru car parts if you are looking to perform your own repairs on your vehicle at home.
Thanks for checking us out, but there's no better way to get to know us than to come visit us in person.
We service all of the Berkshires and Western MA and we're just a short drive from North Adams, Williamstown, Great Barrington, Lenox and Bennington VT.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 428 reviews
July 30, 2013
I had a terrific experience buying a new 2013 Outback from Haddad Subaru. I dealt with Danielle Delaney, Haddad's internet sales representative, and she delivered on a no hassle and straight forward tra from Haddad Subaru. I dealt with Danielle Delaney, Haddad's internet sales representative, and she delivered on a no hassle and straight forward transaction. After settling on a car and price via the internet, there were no surprises when I went to test drive it and sign the paperwork. And when I picked up the car to drive home, Danielle provided a lot of help in getting me acclimated to the many features of the Outback that I was unfamiliar with. In short, I would recommend Haddad Subaru and Danielle Delaney to everyone without any reservations. More
by rahearn
Employees Worked With
Danielle Delaney
July 23, 2013
We were very happy with our experience at Haddad Subaru. Shawn came out to meet us in the parking lot, asked our price range, and then showed us only the cars that fit within it. He was knowledgeable and fr Shawn came out to meet us in the parking lot, asked our price range, and then showed us only the cars that fit within it. He was knowledgeable and friendly, and within a few minutes we had found the car for us. When we returned to make the purchase, Chris was there to meet us and get our paperwork for a loan started, and he handled everything beautifully. We were very pleased with the terms of the loan and warrantee that Chris found for us. And most of all, we were pleasantly surprised to be driving home in our new (to us) car within a few hours. While I waited, I was able to get work done, thanks to the wi-fi in the waiting area. I was delighted with the process from start to finish, and would recommend Haddad Subaru (and indeed already have) to my friends. More
by jmunemo
Employees Worked With
Shawn and Chris
June 17, 2013
There are no words to describe how bad my experience with Haddad Subaru was. I know that at least 3 of the people I worked with are no longer with the dealership so may be things have since changed for the Haddad Subaru was. I know that at least 3 of the people I worked with are no longer with the dealership so may be things have since changed for the better, but when I went several months ago I had the worst car buying experience in my life. Every single step from the moment I walked in went absolutely poor. I was told that the dealership could not provide me a loan (I have excellent credit). I drove the hour ride home upset, only to be contacted the following morning to be advised they could get me a loan. Then I drove the hour ride back to sign for the loan, only to find out I couldn't take the car because the title wasn't in yet. Also, the monthly payment I had been given mysteriously went up when I got there to sign. I was told the dealership would not pay for the $400 fee to certify the car, and when I threatened to walk away, they then paid for it. I then had to wait 2 weeks before picking up my car, waiting for the title to come in. Then, because the title didn't come in when they expected, they tried to make me eat the $120 of interest accrued on my loan payoff. Umm no. Last, but not least, after having the vehicle 6 months, I realized my certified vehicle paperwork had not come to me. I contacted Subaru and found out that the dealership never submitted it. It took Subaru corporation many weeks to get the dealership to respond and submit the information needed to finally send me the certification. Never again Haddad...never again. More
by Mbd1117
Employees Worked With
Several
June 10, 2013
Fabulous all around experience! Bill was knowledgeable and enthusiastic. He was supportive during the whole process and went out of his way to help us in any way he could. He even drove to West Hartford and enthusiastic. He was supportive during the whole process and went out of his way to help us in any way he could. He even drove to West Hartford to give us some paperwork. When we picked up the car, Bill was very helpful as well. More
by ntcjaf
Employees Worked With
Bill Ellsworth
May 25, 2013
Very pleasant staff. Quick service. Always accept discount coupons. Transportation provided while service is being performed. Questions are always answered or researched when required. Definitely discount coupons. Transportation provided while service is being performed. Questions are always answered or researched when required. Definitely recommended. More
by 715FS8
Employees Worked With
Mike
March 18, 2013
Love my new 2013 Impreza Hatchback. Initially I was set on buying the base model with no extras. The sales person, Bill Ellsworth, suggested I drive an Impreza with the All-Weather Package. This package on buying the base model with no extras. The sales person, Bill Ellsworth, suggested I drive an Impreza with the All-Weather Package. This package has alloy wheels and all weather tires, and sure enough the ride was smoother that the non-alloy wheel car I first drove. The package also has heated seats, side mirrors and deicing wiper blades. I am really happy that Bill steered me in that direction and I am thrilled with my car! Bill was great to work with and the whole process was enjoyable. If you want to buy a Subaru, go to Haddad's and ask for Bill Ellsworth. More
by palmtreestreettaco
Employees Worked With
Bill Ellsworth
February 01, 2013
Bill was great and very accommodating! Would definitely come back to do business with him again! Awesome experience. Thank you for all you did for me! come back to do business with him again! Awesome experience. Thank you for all you did for me! More
by Kristn174
Employees Worked With
Bill Ellsworth
January 05, 2013
My experience w/ Haddad Subaru was easy and stress-free. The sales rep, Billy made me feel comfortable and made my selection and purchase go smoothly. I felt that I had negotiated well and the Dealership wa The sales rep, Billy made me feel comfortable and made my selection and purchase go smoothly. I felt that I had negotiated well and the Dealership was very fair. I feel that I received a good deal and was treated with respect. At this time I would recommend this dealership and I am very happy w/ my new Subaru. More
by Ediemess
Employees Worked With
Billy Ellsworth
December 14, 2012
You know we went to get our car services, it was fast, but the service manager needs to be a little more customer service orintated. I found him to be very cold. The service manager that was at this off but the service manager needs to be a little more customer service orintated. I found him to be very cold. The service manager that was at this office before was GREAT!! More
by pamelaleo
Employees Worked With
Jim DeAngelis
November 21, 2012
We were warmly welcomed the minute we walked in the door. First we were helped by a young man named Shawn and then Billy assisted us. We were treated with respect and had an excellent discussion about the First we were helped by a young man named Shawn and then Billy assisted us. We were treated with respect and had an excellent discussion about the car. Our price negotiations went very well and we got an excellent deal on our lease. More
by nycrimlaw
Employees Worked With
Billy Ellsworth and Shawn
