Haddad Subaru

Rob Schettini is the man! I could not be happier with my experience at Haddad Subaru on East Street in Pittsfield, MA. Talk about making it happen in Julyuary! Can't thank Rob I could not be happier with my experience at Haddad Subaru on East Street in Pittsfield, MA. Talk about making it happen in Julyuary! Can't thank Rob Schettini and his team enough for getting me into a certified preowned 2013 Subaru Impreza. He found the "needle in the haystack" to make my trade-in possible. Excellent customer service, follow through and follow-up all around. I highly recommend Rob Schettini, not only a great salesman but person. Thanks Haddad! More

jimmy is one of the best salesman I've ever dealt with I came to your dealership in 2012 and Jim DeAngelis helped me get into a 2012 Subaru Forester. I came this year December of 2015 and once again Jimmy I came to your dealership in 2012 and Jim DeAngelis helped me get into a 2012 Subaru Forester. I came this year December of 2015 and once again Jimmy was the great salesman that he always has been and assisted me with leasing a 2016 Crosstrek. As long as Jimmy is working at Haddad at Subaru that is where my business will be. great experience with a great group of people. More

Service Dept Friendly staff and professional work. Great attitude in the frigid cold as they were all wearing Hawaii shirts. Thanks for the ride back to work Friendly staff and professional work. Great attitude in the frigid cold as they were all wearing Hawaii shirts. Thanks for the ride back to work! More

Thanks Rob Very happy with my new used car! Thank you for all the help. Will recommend to others in the future that are looking for great service. Very happy with my new used car! Thank you for all the help. Will recommend to others in the future that are looking for great service. More

Robert Schettini,Salesperson Our salesperson, Robert Schettini, was very knowledgable about the car we bought (Hyundai Sante Fe Sport) as well as other models. He was patient and Our salesperson, Robert Schettini, was very knowledgable about the car we bought (Hyundai Sante Fe Sport) as well as other models. He was patient and responsive to our questions and concerns. We never felt pressured, and would be happy to recommend Robert to others. More

Bought a Subaru Forester Our salesperson, Brandon Giroux, was very knowledgable about the car we bought (Subaru Forester) as well as other models. He was patient and responsiv Our salesperson, Brandon Giroux, was very knowledgable about the car we bought (Subaru Forester) as well as other models. He was patient and responsive to our questions and concerns. We never felt pressured, and would be happy to recommend Brandon to others. More

Haddad made us feel special and important All is great. love the car. Our salesperson Mr. Brandon Giroux has taken care of us, and reaches out periodically to check on things….we’re approachi All is great. love the car. Our salesperson Mr. Brandon Giroux has taken care of us, and reaches out periodically to check on things….we’re approaching 3k miles, so we need to take it in for an oil change….I have told several people who keep asking me about the car. I tell them it’s great, or that we love it. If you place the Subaru along the street, and compare a Porsche Cayenne, our Subaru Outback 3.6L 6-cyl that we have, and a black BMW…all similar wagons or suv, black on black, then you can’t really tell the difference…this actually happened last month in NYC...the Subaru looks great, and drives great…even the drivability is comparable to a BMW at 30-70mph, smoother than Audi Q7 too….you get essentially the same cargo space as Audi Q7….and all for ½ the price…that’s what I recently told a neighbor… You don’t get luxuries like side mirrors that move automatically…and the mirror quality when wet or at night don’t seem to work as well…but that’s like complaining that you can’t find the remote to change the channel on your television, when you can simply stand up and walk to the TV and push a button… And at Haddad, it started with the first call and information through Haddad’s website that was up-to-date and real-time. My first impression was with a kind and smart lady who answered the phone when I first called. I believe she is the “Internet” Service Manager. That was unique, I thought. The excellent initial phone service was indicative of the future excellent service. Each sales person, including finance and management, that we met at different times during the sales process were good listeners and fair and helpful. I know that if a business knows how to answer phones, then I could expect quality services from the company. Haddad exceeded our expectations. We started at a different dealership in a different state, researched several websites, and had other options. We decided to do business with Haddad. The quality service was consistent from the beginning to the end of the sales process, including internet, phone calls, in-person visits, timely services, flexibility, electronic communication and follow up, and finance and contract negotiations; in essence, it all made us feel special and important. More

Fast and Friendly Erin and the Haddad team were extremely helpful throughout the process. They didn't pressure me into making a purchase, just made sure that I had the Erin and the Haddad team were extremely helpful throughout the process. They didn't pressure me into making a purchase, just made sure that I had the information I needed to get the right car at the right price. Thanks! More

Rob was great Just a great experience! The staff was great. My salesman Rob was knowledgeble and helpful. Enjoyed the experience! This is my 2nd car from this deale Just a great experience! The staff was great. My salesman Rob was knowledgeble and helpful. Enjoyed the experience! This is my 2nd car from this dealership... I will be back! More

Best customer service around Every time I bring my Subaru in for services, the staff is always very helpful, friendly and knowledgeable. Never had a bad experience there. I won't Every time I bring my Subaru in for services, the staff is always very helpful, friendly and knowledgeable. Never had a bad experience there. I won't bring my Subaru anywhere else! More