Haddad Dodge RAM - Service Center

Customer Service could be improved, there was little to no follow up regarding my vehicle. I consistently had to call to get information. I was informed I may possibly need to pay for parts that were still no follow up regarding my vehicle. I consistently had to call to get information. I was informed I may possibly need to pay for parts that were still under warranty, then later told they would honor the warranty. More

great job on the paint. can't tell any job been done to it. and finished it in a timely matter. fast work. great job it. and finished it in a timely matter. fast work. great job More

My car DID not get worked on for 4 days and it took 1 hour to put on computer. Haddad charged me over $500 Poor communication and I complained directly to Service Manager who did NOTHING for me. hour to put on computer. Haddad charged me over $500 Poor communication and I complained directly to Service Manager who did NOTHING for me. More

Great people really love the service department there everybody is friendly and ready to help you, I went in with a problem with my truck and they were ready to help me I really appreciate the response t everybody is friendly and ready to help you, I went in with a problem with my truck and they were ready to help me I really appreciate the response that I got More

One of the customer service agents was not wearing a Mask. I saw no wipe down of vehicle after service, no seat cover Service was quick Mask. I saw no wipe down of vehicle after service, no seat cover Service was quick More

I was very impressed with the level of efficiency displayed at Haddad. David Hernandez is the guy to see if you are looking for a no nonsense and to the point experience. I’m a commercial operator fo displayed at Haddad. David Hernandez is the guy to see if you are looking for a no nonsense and to the point experience. I’m a commercial operator for Louisiana and was under a load. So time was of the essence. Major work completed within 2 days. Over Delivered to put it plainly. Thanks David. One of the quickest services I’ve ever had. I recommend this dealership. More

Haddad Dodge SUCKS First of all they lied to me twice about the work being done. Promised me my car back due to it being a work vehicle then tried to lengthen the time First of all they lied to me twice about the work being done. Promised me my car back due to it being a work vehicle then tried to lengthen the time in the shop for no reason. Told me they didn’t have the parts to repair then when I bitched they suddenly had the parts and fixed it. Then told me the recall was completed yet when I picked up the car they said it was not done as they didn’t have the parts for the recall. When I dropped the car off they told me they had 3 sets of the recall parts and had one saved for my car. One LIE after the other!!!! HORRIBLE dealership and should be SHUT down by DODGE or change of ownership done. NO ONE has anything good to say about this place More