Haddad Dodge RAM - Service Center

We got stranded on our accross country road trip and Josh Korthkamp saved the day lining us up with one of your mechanics who had lots of experience with diesel trucks. Josh was friendly, compassionate, and Korthkamp saved the day lining us up with one of your mechanics who had lots of experience with diesel trucks. Josh was friendly, compassionate, and professional all wrapped in to one package. Thank you Josh for saving our vacation. -Shelley & Fred Ford. More

Speeker blew out in my 70 thousand dollar new 2021 Ram Laramie..When I asked to bring it in they saidI couldn't get an appointment til 4 or five weeks from now and then only during 9am till 11am.Just to Laramie..When I asked to bring it in they saidI couldn't get an appointment til 4 or five weeks from now and then only during 9am till 11am.Just to make that stupid appointment I would have to take an entire day off work. I will never buy anything from Haddad again .Sales and service suck and lie Don't do business with them !!!!!! you'll regret it like I do!!!! More

Took my truck Friday for oil change and wheel alignment waited two hours .seen customers come and go I looked outside and my truck still there untouched I asked the service advisor what was going on he did waited two hours .seen customers come and go I looked outside and my truck still there untouched I asked the service advisor what was going on he didn’t know what to say all he said it was his fault then he said there was seven people in front of me I told him if he would have told me that earlier I would’ve gone home instead of waiting there .i was being passed by.. I felt discriminated because I was using a mopar coupon. I have a 2018 big horn 4x4 it’s paid for two years ago I got my keys and I left I prefer to drive 100 miles to Glenn dodge of Long Beach to get my work done I am very disappointed Sincerely mr ibarra More

Worst place took my truck for wheel alignment they kept skipping me I was there for two hours and my truck still there untouched I felt discriminated I guess they thought I had no money because I was using skipping me I was there for two hours and my truck still there untouched I felt discriminated I guess they thought I had no money because I was using a Mopar coupon but my truck is pay for. I am very disappointed never will used this dealer again I preferred to drive 50 miles to the next dealer More

It has been 2 months that my daughters 2021 Charger is still waiting on a transmission to come in. When she calls or text the service man he says “the transmission is on back order and it should be here s still waiting on a transmission to come in. When she calls or text the service man he says “the transmission is on back order and it should be here soon”. It took 3 weeks to get a rental car. This is horrible service!! Frustrating!! More

I took my truck in and they fixed the recalls. They did a good job. Extra words Extra words extra words extra words extra words. good job. Extra words Extra words extra words extra words extra words. More

I was very disappointed with my assigned service contact person. He did not provide me with timely updates regarding the status of my vehicle. In addition , he was not very accommodating and he was also arg person. He did not provide me with timely updates regarding the status of my vehicle. In addition , he was not very accommodating and he was also argumentative. It will be a very long before I will take my vehicle to get service from this establishment. However Tina Monty did provide excellent customer relations service. More

3 times they told me the transmission leak was fixed only to have it start leaking again within a few hundred miles. Terrible service. Doubtful that I will be taking my vehicles there in the future. to have it start leaking again within a few hundred miles. Terrible service. Doubtful that I will be taking my vehicles there in the future. More

I paid to have my Ram 3500 dually tires rotated. I warned the service assistant not to bang the chrome wheel covers, it would break the plastic retainer clips. They broke 2 clips on both front wheel covers. the service assistant not to bang the chrome wheel covers, it would break the plastic retainer clips. They broke 2 clips on both front wheel covers. I brought that to their attention but they would not replace them. I will never go back there. I did not get all the names I did talk to a PR person, she said the Techs used a rubber hammer, that's a problem banging the cover on! No More

I could not have had any better of an experience here! Alex in the service department was so helpful and made our experience so easy! Not only did they fix our problem but fixed it fast and efficiently! I Alex in the service department was so helpful and made our experience so easy! Not only did they fix our problem but fixed it fast and efficiently! I will only go to Haddad from now on! More