Back

Haddad Dodge RAM - Service Center

Bakersfield, CA

not yet
rated
82 Reviews

82 Reviews of Haddad Dodge RAM - Service Center

Sort by
September 19, 2024

We got stranded on our accross country road trip and Josh Korthkamp saved the day lining us up with one of your mechanics who had lots of experience with diesel trucks. Josh was friendly, compassionate, and More

by shellbell9800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kortkamp
October 14, 2021

Speeker blew out in my 70 thousand dollar new 2021 Ram Laramie..When I asked to bring it in they saidI couldn't get an appointment til 4 or five weeks from now and then only during 9am till 11am.Just to More

by Dobbtom46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Sutton, Angel Del Rio, Dulce Castro
September 15, 2021

Took my truck Friday for oil change and wheel alignment waited two hours .seen customers come and go I looked outside and my truck still there untouched I asked the service advisor what was going on he did More

by ibar4joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandro
September 10, 2021

Worst place took my truck for wheel alignment they kept skipping me I was there for two hours and my truck still there untouched I felt discriminated I guess they thought I had no money because I was using More

by ibar4joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandro
June 15, 2021

It has been 2 months that my daughters 2021 Charger is still waiting on a transmission to come in. When she calls or text the service man he says “the transmission is on back order and it should be here s More

by Disappointed Customer
Recommend Dealer
No
Employees Worked With
James
May 19, 2021

I took my truck in and they fixed the recalls. They did a good job. Extra words Extra words extra words extra words extra words. More

by Devon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Owens
May 11, 2021

I was very disappointed with my assigned service contact person. He did not provide me with timely updates regarding the status of my vehicle. In addition , he was not very accommodating and he was also arg More

by Very unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Juarez, tina monty
May 05, 2021

3 times they told me the transmission leak was fixed only to have it start leaking again within a few hundred miles. Terrible service. Doubtful that I will be taking my vehicles there in the future. More

by andy_d_true
Recommend Dealer
No
Employees Worked With
James
April 21, 2021

I paid to have my Ram 3500 dually tires rotated. I warned the service assistant not to bang the chrome wheel covers, it would break the plastic retainer clips. They broke 2 clips on both front wheel covers. More

by baim49
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Del Rio
February 19, 2021

I could not have had any better of an experience here! Alex in the service department was so helpful and made our experience so easy! Not only did they fix our problem but fixed it fast and efficiently! I More

by Dandi_bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
1
...