Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Habberstad Mini
Huntington, NY
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 459 reviews
December 14, 2024
Dishonest and deceptive dealer -- BEWARE! Just a horrible experience with this dealer, specifically their unprofessional and disrespectful sales manager Charlie Klee. Habberstad Mini employs Just a horrible experience with this dealer, specifically their unprofessional and disrespectful sales manager Charlie Klee. Habberstad Mini employs the classic BAIT AND SWITCH tactics that frustrates legitimate buyers, Here's what has transpired thus far: 1. I found the car I wanted on their website (advertised as CPO) 2. The salesman, Jason, told me (over the phone) the backup camera screen was not working but the part was on order. The sales manager, Charlie, told me that if I put a deposit on the car to hold it, they could show the car is sold and that would expedite/prioritize the part order. 3. I drove 3+ hours round trip and liked the car, but they refused to sell it to me because of the backup camera screen. Mind you, the car is under warranty and I was/am fine buying it as is and following up with my local Mini dealer. 4. I have followed up repeatedly, but they still will not sell the car nor will they provide an ETA on when they can finish the transaction. 5. MEANWHILE, the car remains listed "For Sale" on numerous web sites, including their own. They took my deposit to hold it for me until the part comes in, why is it still listed everywhere?? To make matters worse, the car IS NOT Certified. I confirmed this with Mini USA. If the car really can't be sold, why was it listed on EVERY major car buying site? And why was it listed as CPO?? Simple: to bait people into contacting them about a potential "great deal" only to be told, "I can't sell you that car, but have one just like it on the lot for a few thousand more". Charlie has been as unprofessional as they come -- repeatedly ducking my calls and not returning them, being disrespectful and yelling at me when I do get him on the phone, and lying about updates on the "backordered part". The salesman was caught in the middle but did a good job showing me the car and getting the process started. The obstructionist sales manager, however, is a disaster who clearly doesn't know what he's doing. Apparently everything funnels through him, so I'd be VERY careful about doing business with Habberstad Mini. As I type this, I am still waiting and hoping the part comes in (someday) so they will have to honor the deal as originally priced when they took my deposit. My guess is that will never happened and we will see this car relisted at a higher price. From Charlie's viewpoint, it served its purpose -- they attracted a LOT of people and got a LOT of search hits with this LOW priced "CPO" car. His story keeps changing, but the car remains listed on their website even though they supposedly cannot sell it (not to mentiom they have a buyer waiting that left a deposit). It begs the question "Why?". What a shameful business practice. More
by pas914
Employees Worked With
Charles Klee
August 19, 2024
My experience from beginning to end was smooth. Charles was so patient with me and all of my questions. Thanks again Charles for all of your help and guidance!!! Sorry my review is so late . Charles was so patient with me and all of my questions. Thanks again Charles for all of your help and guidance!!! Sorry my review is so late . More
by Ann Park
Employees Worked With
Charles Klee
July 18, 2024
Great service. ..both Brad and Charlie were really greatly in helping me find my car...and Faith was great in Finance and Ryan was great in showing me how the car wo ..both Brad and Charlie were really greatly in helping me find my car...and Faith was great in Finance and Ryan was great in showing me how the car worked More
by Tony.brandimarte
Employees Worked With
BRAD -- from BMW, Charles Klee
March 26, 2024
After God created the heavens and earth, separated the seas and skies, gathered the water and grew the vegetation he decided to rest on the seventh day. What the authors of the Bible failed to document wa seas and skies, gathered the water and grew the vegetation he decided to rest on the seventh day. What the authors of the Bible failed to document was that on that day, an overwhelming hunger manifested in him, one that could not be satisfied with only his writings BUT needed to also show the world that good things do indeed come in small stylish packages. So, "The Great" Habberstad Mini Of Huntington Station was created to take care of everyone's hunger for "The Coolest" cars here on earth and we are all that much better and happy for it. Thru time "The Great" Habberstad Mini decided to create NY's BEST BLACKED-OUT SHOWROOM with some of the most down to earth, soft spoken, reasonable sales associates and the rest as they say is history. Habberstad Mini managed the car buying appetite of my wife and mine just yesterday afternoon (03-25-2024) and most definitely did an extraordinary job at full filling all of our needs (to say the least) and my wife and I couldn't be happier. The owners along with their Habberstad Mini staff especially CHARLES KLEE (Chazzy Poo, Chaz Dogg) are "The Tops" as Mel Tormae would say. Habberstad Mini is to automotive arts what Glen is to carpentry -"A TRUE VISIONARY!"- So in conclusion, don't walk BUT run to Habberstad Mini because you don't want them, you NEED them for all your car buying needs. xoxoxoxoxoxo Jen & Dan Bailey More
by suzukiricky4
Employees Worked With
Marissa Natiello, Kyle Roberts, George Kouroumousis, Alyssa Truglio, Charles Klee, Thomas Cacciopoli
