Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Habberstad BMW - Service Center
Huntington Station, NY
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
337 Reviews of Habberstad BMW - Service Center
Sort by
August 10, 2024
Just here to say I am very happy with the service department. Pete Mitchell is a stand up guy who gets the job done. I ran over a huge nail with my X5 the night before going on vacation. I called and department. Pete Mitchell is a stand up guy who gets the job done. I ran over a huge nail with my X5 the night before going on vacation. I called and explained the situation and they did this job for me asap. Thank you to Pete and the service team for taking such good care of me. Much appreciated!! Sincerely, Carol Offermann. More
by caroloffermann
Verified CustomerEmployees Worked With
John Gruskin
August 02, 2024
Generally excellent. My last experience was poor at best. Service was confused. Billed for a service they did not perform and did not communicate same. Service representa My last experience was poor at best. Service was confused. Billed for a service they did not perform and did not communicate same. Service representative was eventually apologetic. More
by GLEOPOLD
Employees Worked With
Michael Puccio
July 31, 2024
I have leased many cars from this dealership and find it to be professional and easy to deal with. Peter Perpall has been my service advisor for many years and always attends to my needs. to be professional and easy to deal with. Peter Perpall has been my service advisor for many years and always attends to my needs. More
by EMERYJD
Employees Worked With
Peter Perpall
July 28, 2024
Car in for service - called and told in addition to problem they found the front strut and bushings needed replacement. Cost was over $3K. Had work completed on original problem and would consider addi problem they found the front strut and bushings needed replacement. Cost was over $3K. Had work completed on original problem and would consider additional front end work at another time. Bought car in to another shop for a second opinion. Two mechanics checked the front end and said no work was necessary and the only thing needed was an alignment. By getting a second opinion saved unnecessary $3k expense. As a result, will only bring car to dealer for routine maintenance or recall work. Unable to trust any recommendations for necessary work. More
by u2bhotair1234
Employees Worked With
Mechanic who diagnosed problem and sent review video.
July 26, 2024
Car took over a week to be fixed. No loaner as promised, had to wait 2 days for one to be available and then was given a Nissan. When I went to pick it up, I felt it was self service No loaner as promised, had to wait 2 days for one to be available and then was given a Nissan. When I went to pick it up, I felt it was self service- no customer service at all. Had to show the guy which keys were mine and then I went to go locate my car on the lot. Nothing like Mercedes! More
by courtndale3
Employees Worked With
Service department
July 25, 2024
Excellent Service department. Kudos to Peter Mitchell. He has been my service representative for many years. Kudos to Peter Mitchell. He has been my service representative for many years. More
by faz854
Employees Worked With
July 20, 2024
Attention is given promptly to my concerns about my vehicle. Service representative explains what needs to be done and stays in touch during the process vehicle. Service representative explains what needs to be done and stays in touch during the process More
by FSCHEFF
Employees Worked With
Service
