Habberstad BMW - Service Center
Huntington Station, NY
336 Reviews of Habberstad BMW - Service Center
Service department was very prompt and courteous service. Performed comprehensive services that I didn't know I needed but were necessary and covered under my warranty plan. Because the service was going to Performed comprehensive services that I didn't know I needed but were necessary and covered under my warranty plan. Because the service was going to take longer, they offered a loaner car which was very convenient. More
Mr. Blaney was courteous and kept me informed of the progress of the work done. Mr. Blaney suggested addition work on the rims of the car that I accepted. This work was outstanding and I was very plea progress of the work done. Mr. Blaney suggested addition work on the rims of the car that I accepted. This work was outstanding and I was very pleased. More
Mike is a great Service Rep. He is friendly and professional however, my experience when paying my bill was an issue. I was never told that Habberstad didn't take personal checks for over $1k. S professional however, my experience when paying my bill was an issue. I was never told that Habberstad didn't take personal checks for over $1k. Samantha was rude and kurt and I was paying for over $2k in repairs. I asked Mike to take care of this for me and he did. In addition, I will let Eric Habberstad know of my experience and how great Mike handeled things. Joannne Filonuk Signature Bank More
This is the 2nd time that this has happened. Brought my car in for service and both times the car was damaged by the mechanic servicing the car. This is unacceptable. Their technicians/mechanics should be car in for service and both times the car was damaged by the mechanic servicing the car. This is unacceptable. Their technicians/mechanics should be extremely careful with customers cars especially when this is a BMW dealership. Just would like to say that my CA Jeff Blaney is an excellent advisor! Don't know about the technicians servicing the cars. More
Always a pleasure! Staff is friendly, informative and conscientious. Their attentiveness and demeanor give the client a "family" feeling. Have been with Habberstad since 1994. Your employees are the re conscientious. Their attentiveness and demeanor give the client a "family" feeling. Have been with Habberstad since 1994. Your employees are the reason for our return year after year. Besides, I think Walter would miss us too much! More
There is no better service advisor than Ron Guzzi. He goes above and beyond in all my dealings with over the years. He is truly a valuable asset to your organization. He IS the only reason I continue to goes above and beyond in all my dealings with over the years. He is truly a valuable asset to your organization. He IS the only reason I continue to take my car all the way to Huntington for service. I live in Wantagh. The only problem I had was the unavailability of a loaner on the day I brought my car in.I had to go home and return the next day. Ron tried his hardest to find one but to no avail. My maintainence plan is almost over but as long as Ron is there-I will continue to go there. More
I would like to say that every time I go to the I would like to say that every time I go to the dealership everyone is always very friendly and helpful. I have been with BMW for many years now & I I would like to say that every time I go to the dealership everyone is always very friendly and helpful. I have been with BMW for many years now & I want to stay with you for my future needs as well. I do tell people just how much i prefer BMW over the other dealerships. More
Buying my BMW elsewhere and past experiences with primarily BMW of Manhattan for service (beyond a horrible service department, customer service and individuals that work there), hands down this deal primarily BMW of Manhattan for service (beyond a horrible service department, customer service and individuals that work there), hands down this dealership is outstanding no questions asked. If my vehicle ever needs to be serviced again, it’s well worth the trip out to this dealership. From the very first step into the service department, I was treated with a warm welcome and respect. By far Michael Keravich, specifically this gentleman/Service Advisor, kept me posted with my car, treated me with admiration, courtesy and is very knowledge in his work. Paperwork was completed in 5 minutes, was handed keys to my loaner (which BMW of Manhattan never could of done for me) and I was on my way. I would like to emphasize that Michael actually cares about his customers and tries to please them in everyway possible on a very remember-able visit. Individuals like Michael should be awarded with some kind of pay increase, higher position or whatever because it’s hard to find a person like Michael himself with the customer service he gives in today’s world and actually knows what he is doing unlike others. Keep up the good work Mike, you’re a rare guy and one of a kind and went above and beyond my service expectations. More
Service was prompt and efficient as always. The waiting room was comfortable, and the snacks were well stocked, although I was hankering for a bagel! room was comfortable, and the snacks were well stocked, although I was hankering for a bagel! More
Fast in, fast out (about 2 hours)--my on-board computer was suddenly telling me that my car's brakes were 397,299 miles overdue for servicing. While there they also performed the brake fluid flush. was suddenly telling me that my car's brakes were 397,299 miles overdue for servicing. While there they also performed the brake fluid flush. More