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Habberstad BMW - Service Center
Huntington Station, NY
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of Habberstad BMW - Service Center
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June 08, 2012
I brought my car in last year for service and I didn't write a complaint, because I have always been the silent ,never comeback customer. My service experience was terribble , they broke my side controls write a complaint, because I have always been the silent ,never comeback customer. My service experience was terribble , they broke my side controls panel on the door and told me they couldn't fix because they can't get the part for a 2000 530I series it;s too old. I WILL NEVER USE HABBERSTAD AGAIN AND BTW I AM BUYING A NEW CAR AT THE END OF THE YEAR! More
by ADALESSAND
Employees Worked With
DON'T REMEMBER
February 18, 2012
Ron Guzzi has been a great help over the past years. He is a great pleasure to work with. When he was gone for a while things for me, went south. Glad he's back. is a great pleasure to work with. When he was gone for a while things for me, went south. Glad he's back. More
by tkpbss
Employees Worked With
ron guzzi
February 17, 2012
Steve called me to say they heard something during regular service and had ordered a part for the car. Once it arrived they scheduled the return visit at a time that was convenient for me and had the regular service and had ordered a part for the car. Once it arrived they scheduled the return visit at a time that was convenient for me and had the repair complete at the time promised. The tech Kenny came out to discuss what had been done. Great job. Great service once again at Habberstad BMW More
by 525it
Employees Worked With
Steve in Service
November 10, 2011
I had a great experience, the service adviser Pete that we worked with was a pleasure to work with. He was very thorough and answered all questions accurately. The only thing was the price of the service, we worked with was a pleasure to work with. He was very thorough and answered all questions accurately. The only thing was the price of the service, I love my car and I have a lease, but its tough when you are paying for a lease and you have to pay for expensive service on the car. More
by natamante
Employees Worked With
Pete Mitchell
November 09, 2011
I was there on time for scheduled service apppoint but was put in the waiting room until my Service Rep was able to write up my car. Sat there for several minutes until I could wait not more and went in s was put in the waiting room until my Service Rep was able to write up my car. Sat there for several minutes until I could wait not more and went in service area and was finally assisted by another service rep. Cars with earlier appointments who showed up late were taken for service before my car which was there on time, but pushed back to assist the late patrons. I am thinking that the cones with the appointment times is NOT a good idea. More
by barbarabruzzone
Employees Worked With
?? passed around to several service reps ( Ron - Jeff ?? )
November 09, 2011
There cannot be a better BMW dealership in New York- so courteous, always honest, very reasonable with prices. In fact, once I was overcharged two times for a small part- a few days later I got a call from courteous, always honest, very reasonable with prices. In fact, once I was overcharged two times for a small part- a few days later I got a call from the shop saying they owed me $75 !! I have never never seen that happen. Truly 5 Star dealership- especially the Service Department. More
by bobmeeta
Employees Worked With
Ron Guzzi, Service Manager
October 27, 2011
Working with Joe Geosits and his team is always a pleasure. They are curteous, knowledgable, and extremely efficient. With all of this is mind, they are very deserving of the rave reviews I have gi pleasure. They are curteous, knowledgable, and extremely efficient. With all of this is mind, they are very deserving of the rave reviews I have given them. Thank you, Karen More
by lofgrka
Employees Worked With
Joe and Jeff
October 20, 2011
Great service. Nice waiting room. On time service. discuss all the needed services and present the cost upfront. very courteous and friednly environment. I Will highly recommend them discuss all the needed services and present the cost upfront. very courteous and friednly environment. I Will highly recommend them More
by tarek61
Employees Worked With
Tom Grillo
October 19, 2011
My car was originally in for service on 9/24. After being in the shop for 4 days I needed to bring it back because my A/C and heat were not working properly. I brough my car in on Friday 10/14 and picked it in the shop for 4 days I needed to bring it back because my A/C and heat were not working properly. I brough my car in on Friday 10/14 and picked it up 10/17 and I am not happy. The A/C and heat are working again but now the car hesitates when driving in local traffic. I called to speak with Ben yesterday because I was concerned about a charge on my invoice and the condition of the car. On the invoice I was charged for Coolant Exchange but I authorized fuel injector cleaning. Ben informed me that they just entered the wrong code, I am not comfortable with this explanation and feel the proper service was not performed. When I told him that my car is running rough now he said I need engine pulleys and belts. When was somebody going to tell me about this?! I spent over $4000 on a 10 year old car and it is in worse condition now then before my 9/24 service. I am extremely unhappy with the last two visits and will not be returning to Habberstad. More
by tami_taylor712
Employees Worked With
Ben
