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Habberstad BMW - Service Center

Huntington Station, NY

4.6
335 Reviews

336 Reviews of Habberstad BMW - Service Center

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September 28, 2024

My service representative Stephan was superior to any representative I have worked with previously. He is knowledgeable and courteous. More

by jamespalladino
Recommend Dealer
Yes
Employees Worked With
Stephan
Sep 30, 2024 -

Habberstad BMW responded

Thank you for sharing your positive experience with Stephan at Habberstad BMW, James! We're delighted to hear he provided knowledgeable and courteous service. We appreciate your feedback!

September 26, 2024

The whole department is incredible. Professional and efficient. They do a great job. Peter my advisor is the beat More

by IAMATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service!!!!!
Sep 26, 2024 -

Habberstad BMW responded

Thank you for the wonderful feedback! We're delighted to hear that Peter and our team at Habberstad BMW provided professional and efficient service. We appreciate your support!

September 26, 2024

This is a outstanding service center from the service writer to the exceptional mechanical team makes this service center our only choice for both our M cars More

by bayvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sofield service writer/ Paris shop foreman
Sep 27, 2024 -

Habberstad BMW responded

Thank you for your kind words! We're delighted to hear that our service team at Habberstad BMW has earned your trust and loyalty. We look forward to continuing to take care of your vehicles!

September 13, 2024

The service rep was professional and very efficient. He answered all my questions and I was quite satisfied. More

by BSEL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 16, 2024 -

Habberstad BMW responded

We're glad to hear that our service rep provided professional and efficient assistance at Habberstad BMW. Thank you for sharing your satisfaction with us!

September 12, 2024

Matt Kelly was great. He had an X5 loaner car ready for me when I came for service. More

by RHOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kelly
Sep 12, 2024 -

Habberstad BMW responded

Thank you for the positive review of Matt and Habberstad BMW. We are grateful to have you as a customer!

September 11, 2024

Peter Perpall, my service provider was attentive and courteous. My only complaint is that the technician forgot to reset the alert in the car's computer. The drive to the dealership is over an hour each More

by fleetcourt220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Perpall
Sep 11, 2024 -

Habberstad BMW responded

Thank you for sharing your experience. While it's great to hear that Peter provided attentive and courteous service, I apologize for the inconvenience caused by the technician's oversight. We understand how frustrating it must be to make another long trip just to reset the alert, and we would like to find a more convenient solution for you. Please reach out so we can assist further. Thank you, Vincent Durante - Service Director - 631-418-3282

September 10, 2024

Anthony was extremely courteous and helpful. Service was done in timely manner Great experience and exceptional customer service More

by ayoubm1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sofield
Sep 10, 2024 -

Habberstad BMW responded

We're delighted to hear that Anthony provided exceptional service and made your experience at Habberstad BMW a great one. Thanks for sharing!

September 07, 2024

Your service people are excellent but your prices are too xxxx high. I come to the dealer when my own mechanic cannot affect the repair(s). More

by JAMATO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
How do I remember who I dealt with?
Sep 09, 2024 -

Habberstad BMW responded

Thank you for the feedback! We're glad to hear our service team at Habberstad BMW met your expectations. We understand concerns about pricing and appreciate your continued trust in us for complex repairs.

August 29, 2024

Excellent, prompt, professional service. I recently had an issue which was resolved quickly and efficiently by the service department. Peter was very helpful and the technician quickly diag More

by WMOLINARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 29, 2024 -

Habberstad BMW responded

Thank you for sharing your positive experience with the service department at Habberstad BMW! We're glad to hear that Peter and our technician provided excellent, prompt, and professional service. We appreciate your feedback!

August 24, 2024

Matt is great! Very accommodating! He answers all my questions and always help with a loaner More

by BOBCAT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fequire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Habberstad BMW responded

Thanks for the shoutout! We'll be sure to let Matt know his service was appreciated. See you next time at Habberstad BMW!