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Haasz Automall - Service Center

Ravenna, OH

4.5
324 Reviews

324 Reviews of Haasz Automall - Service Center

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May 30, 2017

Great service Great continual service . Kim is so proficient. From the time you get to the service area til you leave you are always kept advised on what is happeni More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lawson Jr., Bill Plumley
May 31, 2017 -

Haasz Automall responded

Thank you for providing us with your feedback regarding your recent service experience at Haasz Automall Ravenna. We strive to keep our customers well informed during the repair process of their vehicle. we look forward to serving you now and in the future!

May 27, 2017

Always a pleasure doing business with Tom at Haasz They always give us the service we need and don't try to sell us something we don't. Always bend over backwards in customer service. They keep our veh More

by Truckowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lawson Jr., Holly Ferrara
Jun 12, 2017 -

Haasz Automall responded

Hi truckowner. Thank You for sharing your nice experience with our Service Department here at Haasz Automall. We strive to take care of our customers, and get them back on the road safely. We certainly appreciate you as well. It is great having you a part of the Haasz family.

May 27, 2017

Painless experience Tom makes repairs, updates and simple maintenance easy to deal with. Quick and reliable service. They get it right the first time. Tom's dedication to More

by JScarl490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lawson Jr.
Jun 12, 2017 -

Haasz Automall responded

JScarl490, Thank You for sharing your recent experience with our service department. Here at Haasz, we pride ourselves on providing excellent customer service each and every time you walk through our doors. We strive to always be quick and reliable. Our customers satisfaction are very important to us. Thanks for always choosing Haasz Service Department!

May 26, 2017

Friendly Place I enjoy visiting Haasz Auto Mall because every interaction is so positive and friendly, They really make an effort to please and do quality work. My More

by Robin Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Haasz Automall responded

Hi Robin! Thank You so much for sharing this awesome review with us! Here at Haasz, we strive to always make our customers feel comfortable and at ease with us. You've been a valued member of the Haasz family, and it is our hope to continue that relationship for years to come! Thanks for everything, Robin!

May 26, 2017

Great Service!!!! I brought my 17 Cherokee in for its first oil change, and tire rotation recently. Kim Rafferty went out of her way to make sure I was satisfied. She h More

by McKennaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Haasz Automall responded

Hey McKenna! Thank You so much for the awesome 5 star review! We are so happy that you were completely satisfied with the services received with us. We certainly look forward to working with you more in the future. Let us know if we can help with anything. Welcome to the Haasz family!

May 26, 2017

Wonderful service Not only does she take care of you, she is very welcoming and not pushy. Takes good care of her customers. I highly recommend her. I will always go to More

by Kristina Zeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ferrara
May 26, 2017 -

Haasz Automall responded

Hi Kristina. Thank You for sharing your kind words with us! Here at Haasz, we strive to always take care of our customers with anything they need. Please let us know when you are ready for another visit. We are always here for you!. Thanks for choosing Haasz Automall Service Department.

May 26, 2017

Wonderful service at Haasz! Holly is the best!!! No one could figure out my problem, the van had been to other Chrysler dealers and other local mechanics but Holly would not stop trying. They finally More

by redhead01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ferrara
May 26, 2017 -

Haasz Automall responded

Hi there! Thank You so much for sharing your excellent review with us! Here at Haasz, our service department strives to go above and beyond to help our customers with any issues. Thank You for giving us the chance to help with your Chrysler van issue. It was a pleasure working with you. We look forward to working with you again next time. Welcome to the Haasz family!

May 25, 2017

Great customer service Courteous, friendly and knowledgeable service rep. I was greeted right away and Holly evaluated what I needed and gave me my options without pressuri More

by Anne Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ferrara
May 26, 2017 -

Haasz Automall responded

Hi Anne! Thank You for sharing your great experience with our service department. We strive to always be on top of our game. It is our main priority to make you feel comfortable with us, and getting you all of the proper details you need on your vehicle maintenance. Thanks for choosing Haasz for your service needs. We look forward to working with you again!

May 25, 2017

Prompt and courteous service ! Communication is great and excellent follow through. At the end of the day, she made us feel like VIP customers and we were more than satisfied. Thank More

by Kirby287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ferrara
May 26, 2017 -

Haasz Automall responded

Hello there. Thank You for sharing your kind words with us. Here at the Haasz Service Department, we strive to always follow through with our promises. We are so happy to hear that you were satisfied, as this is our main focus. Please let us know if we can help with anything else going forward. Thanks for choosing Haasz Service!

May 22, 2017

lack of communication I took a vehicle to be repaired as a result of an accident. While vehicle was at Haasz Collison Center it was damaged in the rearend. Haasz took resp More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shreve
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