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Haasz Automall - Service Center

Ravenna, OH

4.5
324 Reviews

324 Reviews of Haasz Automall - Service Center

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March 10, 2020

Always good service, employees are professional & courteous Have always had good service when taking my vehicle in, they get my vehicle in and out as quickly as possible and the employees are always helpful and More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rollins
Mar 11, 2020 -

Haasz Automall responded

We want to get our customers in and out as quickly as possible. Thanks for your feedback, Mike! See you again for any future services.

March 10, 2020

Great prices on my truck. Great customer service. Never had an issue getting my truck in for a oil change or tire rotation. Love this place. More

by Tela
Recommend Dealer
Yes
Employees Worked With
Robert Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cales, Greg Baxter, Steve Pasko, Stephen Bytnar
Mar 11, 2020 -

Haasz Automall responded

Thanks for taking a moment of your time to share your feedback about the services for your truck. We really appreciate your review and we hope to work with you again, Tela.

February 22, 2020

This is by far the best service department I’ve ever dealt with they are fast, friendly always courteous and it’s consistent, they are the best More

by Mscarinab
Recommend Dealer
Yes
Employees Worked With
Steve Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Feb 23, 2020 -

Haasz Automall responded

Your review is outstanding. Thank you so much for your feedback for the quality of our services. If there is anything else we can do for you, please do not hesitate to reach out and let us know. We are here to help!

February 19, 2020

Since Haasz opened 14 years ago, the consistency and level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the or More

by Chas
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Ruffier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Huzvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Haasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Cleavenger, Bill Plumley, Scott Fuller
Feb 20, 2020 -

Haasz Automall responded

Thank you for the outstanding feedback, Chas! We're happy to see that our team has provided you with consistently excellent service for many years. We look forward to continuing that tradition.

February 18, 2020

They always have treated me right and taken care of any issues that I have had. Easy to get a appointment with my schedule. Service is what keeps you coming back to buy a vehicle for me it is. More

by tjournic
Recommend Dealer
Yes
Employees Worked With
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kortney Winebrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Austin, Nathan Bridger
Feb 19, 2020 -

Haasz Automall responded

We love hearing this! Thank you for the kind review. We truly appreciate it!

February 13, 2020

oil change and leased a new truck! great experience as always! service is always excellent. this is my third vehicle i have purchased here.jeff and andy are the best looking to lease my More

by moomooman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Huzvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter, Christine Cosma, Jeffrey Austin
Feb 14, 2020 -

Haasz Automall responded

Thank you for the great review! We're so glad to see that Jeff and Andy have made such a positive impression on you. If we can be of further service, please be sure to let us know! We look forward to working with your wife when she's ready.

September 27, 2019

Manufacturer recall on my vehicle. Manufacturer recall on my Jeep Patriot. I did not purchase the vehicle from this dealer but it was the closest available location with no long waiting More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kortney Barton
Sep 28, 2019 -

Haasz Automall responded

Thank you for the great review! We are so glad to see that you received the best service our team had to offer. Your safety is our priority, so we're glad that your recall was taken care of in a timely manner. If we can be of further service, please be sure to let us know.

August 30, 2019

Above and Beyond I appreciate the service of this dealership. Julie and Andy went above and beyond to get me in the new vehicle I wanted. Andy even searched for the ve More

by DBHam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Huzvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Simonetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Saunier
Aug 30, 2019 -

Haasz Automall responded

Hi there, thank you so much for the great review! We are pleased to know Julie and Andy has gone above and beyond in assisting you with your vehicle needs. It was great working with you. We hope to see you again!

August 25, 2019

Slow.. mediocrity would be an improvement I bought my vehicle here and with some reluctance due to having brought a previous car for service here, was told of a warranty on my vehicle if I had More

by #17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service names were forgettable.. probably more concerned hiding my wallet
Aug 26, 2019 -

Haasz Automall responded

Hello, We regret to learn about your dissatisfaction regarding your recent oil change experience and your overall impression of our Service Department. Please feel free to reach out to Tyler Kline, General Manager at 330-296-2866 so that we can further discuss and address your concerns. Thank you. Best, Haasz Automall of Ravenna

August 15, 2019

We have bought both our vehicles here and have all our servi Very friendly helpful service. Geno is always there to answer all my questions regarding my truck or car. Highly recommend Geno for any future purchas More

by Jzack3697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Haasz Automall responded

We are eager to assist all of our guests. Geno will be given your feedback. Thank you for coming to see us. We hope that you will visit again soon.

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