324 Reviews of Haasz Automall - Service Center
Always good service, employees are professional & courteous Have always had good service when taking my vehicle in, they get my vehicle in and out as quickly as possible and the employees are always helpful and Have always had good service when taking my vehicle in, they get my vehicle in and out as quickly as possible and the employees are always helpful and friendly. More
Great prices on my truck. Great customer service. Never had an issue getting my truck in for a oil change or tire rotation. Love this place. had an issue getting my truck in for a oil change or tire rotation. Love this place. More
This is by far the best service department I’ve ever dealt with they are fast, friendly always courteous and it’s consistent, they are the best dealt with they are fast, friendly always courteous and it’s consistent, they are the best More
Since Haasz opened 14 years ago, the consistency and level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the or level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the organization to provide outstanding service in all 3 areas of sales, service and collision . More
They always have treated me right and taken care of any issues that I have had. Easy to get a appointment with my schedule. Service is what keeps you coming back to buy a vehicle for me it is. issues that I have had. Easy to get a appointment with my schedule. Service is what keeps you coming back to buy a vehicle for me it is. More
oil change and leased a new truck! great experience as always! service is always excellent. this is my third vehicle i have purchased here.jeff and andy are the best looking to lease my great experience as always! service is always excellent. this is my third vehicle i have purchased here.jeff and andy are the best looking to lease my wife a jeep when her lease is up. More
Manufacturer recall on my vehicle. Manufacturer recall on my Jeep Patriot. I did not purchase the vehicle from this dealer but it was the closest available location with no long waiting Manufacturer recall on my Jeep Patriot. I did not purchase the vehicle from this dealer but it was the closest available location with no long waiting times. I was treated with the utmost courtesy and respect, fast service, updates provided while I waited and a comfortable quiet place to wait. The replacement took about 2 hours which is what had been advised at the beginning. They did a complimentary check up on my vehicle and found that I was in need of front brake replacement. I knew they were close to needing it but the price they quoted for just the front I can have all 4 replaced. I realize that for some people its a convenience thing but I would rather save money - I can take my vehicle somewhere else to save that kind of money. It wasn't a negative thing about the dealer just too expensive. More
Above and Beyond I appreciate the service of this dealership. Julie and Andy went above and beyond to get me in the new vehicle I wanted. Andy even searched for the ve I appreciate the service of this dealership. Julie and Andy went above and beyond to get me in the new vehicle I wanted. Andy even searched for the vehicle in another city and state and got back to Ravenna for me. I felt special! Thanks guys for a job well done! More
Slow.. mediocrity would be an improvement I bought my vehicle here and with some reluctance due to having brought a previous car for service here, was told of a warranty on my vehicle if I had I bought my vehicle here and with some reluctance due to having brought a previous car for service here, was told of a warranty on my vehicle if I had the maintenance performed at Haasz. Well, it is only an oil change, I thought. My prior experience does taint my opinion. At that time, a relatively simple task was turned into a major expense filled with an estimate of unnecessary repairs. Clearly I did not allow the work. Watch what you pre-approve when they ask for permission to do the work at the initial estimate. What I found at that time was the $500 I authorized for repair was used up with a diagnostic. Yes! ...But I digress,....back to "only an oil change". Two hours later, my car was done! HahaHaasz. Yes again! So much for trying to earn my business. They more or less kidnapped it. Well, the oil change did get done at least. I made sure to check the car after however. The cost was a bit more than most, but I am under warranty, and those programs are even more absurd, so 1 star compared to the half star value those provide. I will go back for the next scheduled oil change. I will bring plenty to do! I hope I don't actually ever have to use this warranty however. My experience with anything much more complex than maintenance leads to quite questionable results. I really wish there was something good to say about this service dept! Um, they provide a relatively pleasant waiting area! (Get comfortable) More
We have bought both our vehicles here and have all our servi Very friendly helpful service. Geno is always there to answer all my questions regarding my truck or car. Highly recommend Geno for any future purchas Very friendly helpful service. Geno is always there to answer all my questions regarding my truck or car. Highly recommend Geno for any future purchase. More