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Haasz Automall - Service Center

Ravenna, OH

4.5
324 Reviews

324 Reviews of Haasz Automall - Service Center

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August 16, 2024

Good sales man I dealt with but the service department is the worst experience I've ever had. I will never have them touch another vehicle I own until the day i die. If you want them to do the exact opposite More

by ccdowler07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Haasz Automall responded

Thank you for making us aware of your concern! We take customer satisfaction very seriously here at Haasz Automall and our Service Director would like to speak with you in more detail about this. Please call Geoff Baldwin at your earliest convenience - 330-296-2866 Thank you, Haasz Automall, Chrysler Dodge Jeep Ram

July 30, 2024

They were spot on. I arrived slightly early, and they took my vehicle in and started the service directly upon arrival More

by paulsivert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Haasz Automall responded

Thank you for sharing your experience with Haasz Automall of Ravenna. We're glad to hear everything went smoothly and quickly for your service. Safe travels! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

May 04, 2024

Had a BIG ordeal with my jeep . Didnt buy it at Haasz .But was taken there for repair . Kim the service advisor was Awesome. She stayed on top of the whole time. I know now were I w More

by ok.mr89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Haasz Automall responded

We're glad to learn that our team at Haasz Automall of Ravenna was helpful with your Jeep repair. It's great to know Kim and her colleagues were able to provide the service you needed. Thank you for sharing your positive experience. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

August 02, 2023

Everything was fine. I have nothing else to say, just adding words to let me pass More

by Swelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Alldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Haasz Automall responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at Haasz Automall of Ravenna if you need anything else down the road.

July 16, 2023

Bob is a tremendous asset to Haaz Auto Mall. Bob strives for excellence in every sale to make sure the customer is satisfied! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Haasz Automall responded

We are grateful for you taking the time to leave this positive review, Mike. It makes us happy to know that our Sales Department was excellent during your visit and made sure you were completely satisfied. Thank you for choosing Haasz Automall of Ravenna. Take care. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

September 16, 2022

I have a great experience with every visit. No hassle and friendly people especially Kim Coontz. She is very upbeat and always has a smile on her face. Michelle More

by mkline920
Recommend Dealer
Yes
Employees Worked With
Kim Coontz
Sep 16, 2022 -

Haasz Automall responded

Hello Michelle, Haasz Automall of Ravenna is delighted to read that your experience with us each time you visit has been great, hassle-free, and friendly. Thank you for leaving a positive review. We appreciate your business. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

September 13, 2022

My passed experience with Haazs has always been good fast courteous and friendly. If I ever have any questions or concerns Kim Coontz always has a answer for me More

by Edwardfleshman44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bender
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Corley, Kim Coontz
Sep 13, 2022 -

Haasz Automall responded

Hello. Thank you for your kind words and excellent review, we're happy we could help. We appreciate your loyalty and are elated to know we always provide you with excellent service. If you have any more questions or need additional information, please contact us anytime. Thank you for choosing Haasz Automall of Ravenna and have a nice day. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

August 23, 2022

Always great service! Sales department is top notch as well. Very fast service in service department as well More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Teter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rollins
Aug 24, 2022 -

Haasz Automall responded

Hello Sharon! Haasz Automall of Ravenna wants to thank you for the 5-Star rating. Our customer's feedback is truly important to us. We appreciate your business.

June 02, 2022

Great service, friendly atmosphere! ! Helped my look for my keys when I couldn't find them. :) More

by im2bsunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Haasz Automall responded

We are happy to know that the team provided you with a great friendly atmosphere during your visit. Let us know if you need any automotive assistance down the road. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

April 17, 2022

Everyone was so nice and put up with me asking all kinds of questions. Gave me a deal I couldn’t resist More

by rankin_becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Scott, Justin Corley
Apr 20, 2022 -

Haasz Automall responded

Your positive feedback is greatly appreciated! Our Sales Team is glad we could assist with your purchase! Reach out to us for any auto-related needs in the future, and enjoy your new vehicle! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

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