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Haasz Automall
Ravenna, OH
2,977 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts.
We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,977 reviews
May 25, 2017
they were amazing they were absolutely amazing. they helped me every step of the way, got the best deal with a great car I love. I would recommend then before any other they were absolutely amazing. they helped me every step of the way, got the best deal with a great car I love. I would recommend then before any other place I've been. More
by french733
May 24, 2017
if i could give 10000 stars, i would! i walked in looking for a car because i had totaled my car. Adam Gordon was the one who had helped me from day one. He worked and worked until he got i walked in looking for a car because i had totaled my car. Adam Gordon was the one who had helped me from day one. He worked and worked until he got me something that would fit my three children and myself. I ended up with a brand new 2017 Jeep renegade and i couldn't be more happier! i love Adam and he is an awesome sales man. Very honest and truthful from the beginning. Highly recommend him to anyone! Thank you so much Adam for getting me into a car i love and that's safe for my children! 5 starts for Adam Gordon! More
by mommyof3
Employees Worked With
Adam Gordon
May 24, 2017
Amazing Haase automate is a friendly dealership. That stribes to do everything they can to get you your new car! If I had a recommend a dealership to anybody Haase automate is a friendly dealership. That stribes to do everything they can to get you your new car! If I had a recommend a dealership to anybody it be the Haase Auto Mall. Not just because of the dealership comma because the experience the know-how and the drive of Lynda Sousa. More
by Cucinotta10
Employees Worked With
Linda Sousa
May 23, 2017
Buying a jeep Got a goodnight car for a decent monthly payment. I'm happy with my cat and glad they could work with me. I like my new jeep. Got a goodnight car for a decent monthly payment. I'm happy with my cat and glad they could work with me. I like my new jeep. More
by Kelly1276
Employees Worked With
John Reed
May 22, 2017
lack of communication I took a vehicle to be repaired as a result of an accident. While vehicle was at Haasz Collison Center it was damaged in the rearend. Haasz took resp I took a vehicle to be repaired as a result of an accident. While vehicle was at Haasz Collison Center it was damaged in the rearend. Haasz took responsibility for it. I was told by Dustin parts were ordered and would be in following Tuesday. Tuesday came and went, on Friday I called and didn't get any useful info. I also stated there was over spray on the vehicle from their paint repair job, Andy said it would be taken care of. The following Monday James Shreve called and said he had been out of work and will call back later that afternoon. I told James about the overspray on the door. He said it would be taken care of. He never called as promised. Later in the week I called to see what was going on. I was told the part was on order by James. When the part finally came in I took vehicle in for repair, again mentioning the overspray, Dustin wrote the info down. When I picked vehicle up, it looked like overspray still on it. I said something about the overspray still being there to James and he said he didn't know what his guys did to it other than the bumper. James is suppose to be the manager there. You would think he would know what is going on. He should of made sure the job was done as he promised. To make it right James did send someone to my place at my convenience to fix the problem. In the end everything was made right and I am happy with work done. More
by Rogue
Employees Worked With
James Shreve
May 20, 2017
Fast, friendly, quality service I was greeted the moment I pulled in by friendly welcoming staff ( even at 9am on a Saturday). My service was fast which is always great and I was abl I was greeted the moment I pulled in by friendly welcoming staff ( even at 9am on a Saturday). My service was fast which is always great and I was able to make my appointment online which was super convenient. More
by Angela matta
Employees Worked With
Holly Ferrara, Bill Plumley
May 20, 2017
UH-MAAAAZ-ING I CAME in with my best friend to look at cars not only did i leave with one too but I was so entertained by Adam Gordon and his dad I was crying I lau I CAME in with my best friend to look at cars not only did i leave with one too but I was so entertained by Adam Gordon and his dad I was crying I laughed so hard. More
by jojo0323
May 19, 2017
Oil Change and Maintenance appointment Went in with my two little ones for my first oil change and tire rotation in my new Jeep. The experience was perfect from beginning to end. I was gree Went in with my two little ones for my first oil change and tire rotation in my new Jeep. The experience was perfect from beginning to end. I was greeted with a smile, was given an explanation of what would take place, and was shown to my waiting area. I took a seat with the kids on the couches and they were able to watch cartoons while waiting. Soon after, we were checked on and offered coffee and soft baked cookies!!! What a treat for the kiddos!!! Everyone was so kind and so helpful!! My kids were even shown to a play area!!! The wait flew by and the service was excellent! Once again...a happy customer here!! More
by ams626
May 17, 2017
Much better this time I had a really good experience this time with HAASZ. John Reed really has gone out of his way to make sure we are satisfied with our vehicles. I had a really good experience this time with HAASZ. John Reed really has gone out of his way to make sure we are satisfied with our vehicles. More
by Tiffany Justice
Employees Worked With
John Reed
May 17, 2017
Great Experience at Haasz Just want to say what a Wonderful Car Deakership this is! LINDA is Outstanding, she went above and beyond. Also her Trainees Chuck and Kyle were very Just want to say what a Wonderful Car Deakership this is! LINDA is Outstanding, she went above and beyond. Also her Trainees Chuck and Kyle were very helpful.Will definitely come back again!! More
by jeepman60
