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Haag Ford Sales, Inc. - Service Center

Lawrenceburg, IN

4.7
304 Reviews

304 Reviews of Haag Ford Sales, Inc. - Service Center

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July 24, 2024

I had originally had a problem with my cab camera while under warranty but technician couldn’t find the problem. The problem reappeared and took it in again. The technician fixed it. The warranty had expir More

by TOP4653CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Merida
July 23, 2024

Very fast and friendly the knew exactly what I wanted done and got it done. More

by LUCYROX218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WILLIAM MCENTYRE
July 22, 2024

Some of the service writers need to improve their customer service and appreciation. I requested a basic 60K service, was not given an estimated price, all of the documented aspects on we are site we More

by JWILLOUGHBY1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Wilkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Assistant service manager
July 20, 2024

Friendly staff and they took care of everything I asked to be done to my vehicle. More

by THNDSTRAILSRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WILLIAM MCENTYRE
July 19, 2024

Work started on time and I was out much sooner than I expected to be. Haag has a comfortable waiting room with nice amenities. I’ve never had a problem with Haag service. More

by DHAYDEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great people helping and family friendly waiting room. My little girls love coming to oil changes. More

by Jenbrandewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Body Shop folks are so helpful. Great service. In and out surprisingly quick after my fender bender. More

by BILLIE.PIERCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Lack of communication, if promised a call you should get a call to update the status of your car. Had to call 4 times before we got a return call. More

by Kraft1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Gutknecht
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Scott and service crew were great with appointment and updates. The Ford Fiesta , a different story. More

by HIKER0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I have had excellent service after purchasing my 2020 Ford Edge and always friendly people More

by dmorgan1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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