Haag Ford Sales, Inc. - Service Center

On Monday, after the problematic service appointment, the previous week, I returned my vehicle to the dealership unannounced. Met with the service manager, Ray Merida, expressing my dissatisfaction with the previous week, I returned my vehicle to the dealership unannounced. Met with the service manager, Ray Merida, expressing my dissatisfaction with the condition of my vehicle upon its return, and the problems we found. Ray noted my issues and assured me they would be corrected that day and then had someone drive me home. Ray called me around noon and told me the vehicle was ready to pick up. Explaining In detail, that each issue was solved. Thank goodness, the problems were basically cosmetic, and easily fixable. He assigned the same technician who originally worked on my edge, to correct the problems. So I am confident he addressed them with the technician. I am a long time Ford customer with this dealership. I have never had, an issue like this before. I am very satisfied with how Ray and his team rectified the problems. More

Made the appointment a week in advance dropped my truck off the day before my appointment (Wednesday) expected a call Thursday, heard nothing. Called Friday to find out my truck had not been touched. Went off the day before my appointment (Wednesday) expected a call Thursday, heard nothing. Called Friday to find out my truck had not been touched. Went back picked it up and made other arrangements with a responsible and dependable garage to have the work done. Ridiculous ! More

I like all the people at Haag Ford, They are very respectful and knowledgeable. I will continue to do all of my automotive business with Haag Ford. respectful and knowledgeable. I will continue to do all of my automotive business with Haag Ford. More

Haag ford dealer service quickly fit me into their busy service schedule. Dropped off in the morning and picked up at the end of the day. service schedule. Dropped off in the morning and picked up at the end of the day. More

Great job being efficient and quick but with kindness and commitment to quality and customer service commitment to quality and customer service More

Always keeping me informed bout items that are needed. Always friendly and professional. Wish I knew prices were so good at dealership verses other places. Always friendly and professional. Wish I knew prices were so good at dealership verses other places. More

Your people are always friendly and we can depend on our vehicle being service and not worry about it breaking down on us. We have brought our vehicle from you and we will continue to do business with you. vehicle being service and not worry about it breaking down on us. We have brought our vehicle from you and we will continue to do business with you. It has been 23 years and Ray in service has been there for us all the way. He is very good at what he does and he takes cares of all the customers very well. You have a very good employee there. More

Great service! Very prompt and professional, along with being courteous. The customer lounge is always clean and comfortable. Very prompt and professional, along with being courteous. The customer lounge is always clean and comfortable. More

Haag Ford always does a good job 👍 Would recommend them to everyone. Jim Fuchs does a great job at taking care of his customers. to everyone. Jim Fuchs does a great job at taking care of his customers. More

Service dept did a great job communicating. Service department was friendly and ensured things were fixed. Service department was friendly and ensured things were fixed. More