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Haag Ford Sales, Inc. - Service Center

Lawrenceburg, IN

4.7
313 Reviews

313 Reviews of Haag Ford Sales, Inc. - Service Center

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January 21, 2025

Needed an appointment after check engine light came on. Issue was fixed in a timely manner. More

by CALCOMMINDIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

We had an appointment for 2-14-25 regarding a suspected failing alternator and dropped off our Taurus 2-13-25 around 4:00pm. Diagonostic not completed or communicated until 2-15-25 to confirm failing alte More

by JWELZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The routine oil change was completed but it took much longer than expected. Two of the tires were over 15psi below recommended. More

by GREENVALLEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Gutknecht
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

We were told the cost for the service was 100 and ended up being 175 and the receptionist with the light hair and heavy weight was very rude More

by TIBBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Gutknecht
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Haag
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Took my Explorer in for a tire issue. Great Service!! Fast, helpful, and friendly!! Thanks so much! More

by DVANMETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 11, 2025

I usually get get service, the past was questionable. Very happy now!! Scheduled service was done in a timely manner happy!! More

by H82BPOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Teeters
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

This was an unexpected maintenance necessity; problem was fixed quickly without an appointment on a very busy day for Haag. I am very grateful and appreciative of their professionalism and courteous response More

by MICDEN424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin ….
January 03, 2025

I bought my truck a year ago, and every experience I had there has been great More

by DENNY.OBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Tried to get my husband to spend extra money on things my car did not need during just a routine oil change. Not happy. Won’t be back. More

by Paigelexusross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Gutknecht
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
December 23, 2024

Everyone is very polite and attentive to your needs. That VOLUMES in todays " service " arena. Also, don't forget the mechanics behind the scenes, They keep the service writers looking good as well. More

by MIKEANDJENNY521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gutknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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