HGreg Nissan Kendall

I went to the dealer to check a car, Kia Niro with an assigned salesperson. I took his business card before leaving the dealer. A few days later, I decided to call him for a follow-up deal negotiation. I assigned salesperson. I took his business card before leaving the dealer. A few days later, I decided to call him for a follow-up deal negotiation. In fact, I called him several times without an answer, not even texting back that was busy. I called the dealer and spoke to a person responsible for the internet ads, she said the salesperson was busy. I asked her to pass on a message to the sales and management to give me a call back on the same day. Unfortunately, I still not getting any responses. Very disappointing with poor communication skills and lack of business professionalism. More

Never even responded to my inquiry. One would have thought if you expressed interest in an $80,000.00 car they would respond One would have thought if you expressed interest in an $80,000.00 car they would respond More

On 1/30 I placed a deposit for a car that was in transit. At the time I was told the car would arrive by 2/25 and since the demand on cars is so high I needed to place a deposit in order to place a hold on At the time I was told the car would arrive by 2/25 and since the demand on cars is so high I needed to place a deposit in order to place a hold on the car and give me a chance to come in and finalize the purchase. I called Amado, the salesman, a couple of times to confirm the delivery date and each time he told me not to worry that he would call me as soon as the car came in. The 25th came and went and I did not get a call. I called Amado again and his response was that the car had still not arrived and that the sales manager was too busy to look for it but would do so the following day. Needless to say, I showed up to make my presence a priority. Long story short, the car had in fact showed up and they had sold it to someone else despite having a holding deposit. DO NOT LEAVE A DEPOSIT WITH THEM. Amado does not have any follow up or he would not have lost the sale and Camilo, the sales manager that took my deposit, has no respect for their customers or he would not have allowed someone else to sell it. This car is for my daughter who is devastated that her long awaited car was sold right under our noses. This makes terrible business sense and what was there solution? $1,000 off a car that is worth $4,000 more because they do not have a similar car coming in. So in other words, they added insult to injury!!!!! More

Compré mi auto hace poco , estoy muy feliz , pero mas feliz con la atención de mi vendedor Pedro Antonio . De verdad que me satisfacio en todas mis inquietudes , su atención fue la más amable . Muy agra feliz con la atención de mi vendedor Pedro Antonio . De verdad que me satisfacio en todas mis inquietudes , su atención fue la más amable . Muy agradecida y feliz con mi nuevo auto !! Gracias !! More

I'm very happy with my purchase! Victor Urquidi was my salesperson, he made everything fast, smooth and simple. HIGHLY RECOMMENDED! Got us a great deal! Ask for Victor! salesperson, he made everything fast, smooth and simple. HIGHLY RECOMMENDED! Got us a great deal! Ask for Victor! More

Fui atendida por Mario Mendez , vendedor excelente muy profesional , hoy estrené mi Nissan Rogue con todas las prestaciones que me mostrò el vendedor , si m comprara otto carro lo haria en ese dealer !!! profesional , hoy estrené mi Nissan Rogue con todas las prestaciones que me mostrò el vendedor , si m comprara otto carro lo haria en ese dealer !!! More

Horrible dealership service department. I went in for a simple oil change and tire rotation. Even though I had an appointment it took close to two hours and I believe it would have taken longer if I hadn’t simple oil change and tire rotation. Even though I had an appointment it took close to two hours and I believe it would have taken longer if I hadn’t been proactive about questioning how long it would take. The service specialist I interacted with had originally quoted me at $89 + tax. After an hour and a half of waiting I received a text with a new quote of $126 plus a list of additional services that my car needed adding up to $910. Having just changed out different filters and flushed and replaced many of these oils at my last tuneup only three months ago, I knew this couldn’t be right. At this point I went to question the service specialist who was nowhere to be found and I guess just expects customers to check a box on a link agreeing to pay an additional $900 without any consultation? When he did return to his desk he took no responsibility for the increase in price of the oil change/tire rotation while shrugging off the extra $900 additional services as only what the technician recommended. It took another half hour to finish my car at which point I asked to speak to the manager who basically dismissed my concerns and tried to shuttle me out the door. No apology, no admission of having done anything wrong. Don’t trust your car with these crooks, they’ll try to rip you off. More

I had the chance to visit the dealer a few days ago and was attended by a nice gentleman & salesman and was very Polite, clear & straight to the point. was attended by a nice gentleman & salesman and was very Polite, clear & straight to the point. More

Thank you Elías K for your excellent service and patience for showing me all the options. I will be back for sure. I will highly recommend may family and friend. You are exceptional with your customer!!! for showing me all the options. I will be back for sure. I will highly recommend may family and friend. You are exceptional with your customer!!! Thank you again More

Fast, efficient, great rates. I definitely recommend them. Ask for Amado Monteagudo he was incredible and got me the car I wanted them. Ask for Amado Monteagudo he was incredible and got me the car I wanted More