HGreg Nissan Kendall
Palmetto Bay, FL
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“Excellent Car Buying Experience”Edwin Caldera was the “Excellent Car Buying Experience” Edwin Caldera was the sales person that makes me take the deal, very experienced in the art of treat people, he sho “Excellent Car Buying Experience” Edwin Caldera was the sales person that makes me take the deal, very experienced in the art of treat people, he showed me all the options I had available at the moment, delivering all the information I requested and I needed, then he give me the time to think and evaluate the deal without pressure, even he worked with his manager (I guess his manager was the person that support him in the sale) in order to provide me the deal that makes sense to me, he managed the timing of the sale properly. And finally Mike (I guess is his name), made expedite the whole sign and paperwork process. The result is, I'm very happy with my new Nissan Armada... Hopefully all purchasing experiences were like this one... Something to recommend. More
Great customer service, no hassle. No run around either. I went in and out in no time, very welcoming environment. They gave me the right price for my vehicle. I loved my experience, definitely recommending I went in and out in no time, very welcoming environment. They gave me the right price for my vehicle. I loved my experience, definitely recommending to friends and family. More
Just bought a car it’s been 3 years and i had an amazing experience, highly recommend going here if you would like excellent customer service and awesome car deals!!!!! experience, highly recommend going here if you would like excellent customer service and awesome car deals!!!!! More
I NORMALLY DO NOT TAKE THE TIME OUT TO WRITE A REVIEW, BUT I COULD NOT HELP IT!! IF YOU ARE LOOKING FOR A NEW CAR YOU MUST GO TO HGREG NISSAN KENDALL!!! THE PROFESSIONALISM, COURTESY, AND CUSTOMER SERVIC BUT I COULD NOT HELP IT!! IF YOU ARE LOOKING FOR A NEW CAR YOU MUST GO TO HGREG NISSAN KENDALL!!! THE PROFESSIONALISM, COURTESY, AND CUSTOMER SERVICE FROM EVERYONE THERE AT HGREG NISSAN KENDALL IS REMARKABLE! ROBERT MUNOZ IS THE BEST!!! FROM THE MOMENT I WALKED IN, HE DID EVERYTHING IN HIS ABILITY TO MAKE SURE I WAS CONTENT, COMFORTABLE AND SATISFIED. HE WAS VERY KNOWLEDGABLE ABOUT ALL THE VEHICLES THEY HAVE AND WAS EVEN THE ONE TO SUGGEST MY NEW ROCK CREEK PATHFINDER (THAT I LOVE)!! HE ANSWERED ALL MY QUESTIONS AND WAS EVEN KIND ENOUGH TO BUY MY FRIEND AND I COLADAS WHILE WE WERE WAITING TO GET APPROVED. DARRYL GARIB THE FINANCE DIRECTOR WORKED HIS BRAIN AND HIS FINGERS TO THE BONE TO GET ME THE BEST POSSIBLE DEAL HE COULD. THIS RESULTED IN GETTING AN INTREST RATE THAT WAS HALF OF MY PREVIOUS LOAN, A LOW DOWN PAYMENT AND, A VERY HAPPY ME! THE MANAGER ARIEL INFANTE HELPED ME BY GETTING THE MAXIUM AMOUNT FOR MY TRADE IN APPROVED!! GABY RAMON THEIR OLM WAS THE SWEETEST!! SHE WAS VERY FRIENDLY, EASY TO TALK TO, AND DOWN TO EARTH. SHE MADE SURE I WAS COMPLETLEY SATISFIED WITH MY PURCHASE BY FOLLOWING UP. SHE EVEN WENT OUT OF HER WAY TO CALL AND UPDATE ME ONCE THE PAYOFF ON MY TRADE HAD BEEN COMPLETED. (AS SHE KNEW THIS WAS A CONCERN OF MINE). MICHAEL KAUFMAN MY FINANCE MANAGER THAT WE DUBBED (CLARK KENT) LOL, WAS ALSO VERY AFFABLE. HE MADE SURE TO EXPLAIN EVERYTHING THROUGHLY AND WAS VERY PATIENT AS I TRANSFERRED MY INSURANCE OVER TO MY NEW CAR. NOT ONLY WAS I IMPRESSED WITH THE WHOLE EXPERIENCE BUT SO WAS MY FRIEND!! SHE TOO ALSO WALKED OUT ESCTATIC, WITH A BRAND NEW NISSAN MAXIMA!!I WANT SAY THANK YOU TO ALL OF YOU FOR MAKING THIS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!! I DEFINITELY WILL CONTINUE TO REFFER ANY AND EVERYONE I KNOW TO HGREG NISSAN KENDALL!!! #HGRENISSANKENDALL #GETYOURNEWCAR!! #SATISFIEDCUSTOMER #DRIVEAWAYHAPPY More
JUNE 2020 I bought my first car from this dealership and it’s not even 6 months and I’m having issues worse experience ever I bought a 2018 Nissan Pathfinder the axle is messed up, the ignition a lot of smo it’s not even 6 months and I’m having issues worse experience ever I bought a 2018 Nissan Pathfinder the axle is messed up, the ignition a lot of smoke coming from it I drove all the way from Tennessee to purchase the suv and the most I drive it was back home to Tennessee and I drive it to work I hardly do long distance I feel so hurt I paid $4000 down my credit score was 700 up same as my husband because we co-signed and they did us so dirty they gave us a messed up car I started noticing after 3 months after purchasing the car I’m a young mom trying now I have to be spending so much money to fix this van. And my sales person sucked he didn’t explain anything to me he said there was nothing wrong with it I am so disappointed because I spent my whole weekend just to get it and now I am so disappointed 😢 it’s really unfair to just buy a car and I have to be spending so much to fix it More
Talked to Natalie, gave the stock number, I was assured the car was available and the car wasn't there when I arrived. Drove an hour for nothing. Bait and switch tactics. I wish I could give 0 stars the car was available and the car wasn't there when I arrived. Drove an hour for nothing. Bait and switch tactics. I wish I could give 0 stars More
I went yesterday to do a test drive, I had an appointment at specific time, after confirming thru text messages, I waited like 20 minutes for the salesman to bring the key to the car that I was going to test at specific time, after confirming thru text messages, I waited like 20 minutes for the salesman to bring the key to the car that I was going to test drive. We are in the middle of the pandemic and as I my surprised, I noticed few of the employees not wearing a mask and most of them wearing only covering their mouth, not the nose. I approached to the manager, Ariel Infante, to let him know my concerns about safety, and he answered me in a defensive mood, not apologetical at all. In matter of fact he was rude, he denied it, he even said that the customers have to use it. I asked for his name and left his office. Shortly, he came to me telling me that this is a private company that does not allowed to take pictures, he said his people told him I did take pictures. He lied, because I never did, I even offered him to show my phone and he denied to see it. I felt very uncomfortable there, not safe and disrespected by the manager accusing me of something I did not do. I will do my car shopping somewhere else. More
On November 18, 2020 I went to HGreg Nissan Kendall you look at a 2017 Nissan Altima. I was met by Elias Khawam. He made purchasing a car a pleasant experience for me. He is very knowledgeable, polite, and look at a 2017 Nissan Altima. I was met by Elias Khawam. He made purchasing a car a pleasant experience for me. He is very knowledgeable, polite, and courteous. Everything was completed in about one or two hours, and appeared to go like clockwork. More
Totalmente agradecida por el trabajo en particular de uno de sus vendedores (Pedro Antonio Martin) se nota la experiencia y el conocimiento de su trabajo en general... recomendado 100% de sus vendedores (Pedro Antonio Martin) se nota la experiencia y el conocimiento de su trabajo en general... recomendado 100% More
I want to share my experience as a satisfied customer of Hgreg Nissan Kendall. I was not entertaining the purchase of a vehicle as I thought that my credit score would not be sufficient. We initially wen Hgreg Nissan Kendall. I was not entertaining the purchase of a vehicle as I thought that my credit score would not be sufficient. We initially went to another Nissan dealer where our credit was ran & we got a round about figure of how much our payments would be, it was not in our budget so we decided to leave & not make a deal. I then thought about Hgreg Nissan Kendall. I was extremely hesitant about reaching out to Hgreg Nissan Kendall as they are soooo far from me. I went ahead and made the phone call, I spoke to the salesman (Joe Torres) where he assured me they would beat or at least try to make a deal I couldn't walk away from. He accommodated me as much as he could via the phone so I wouldn't have to make a trip down there if I wasn't completely content. He gathered all the required information from me as well as exchanging the vehicles info with me so I could get insurance quotes to make sure I was within my budget. I felt so bad as I had so many questions & concerns however he answered all my calls & professionally put to rest all doubts/confusions I may of had. After an exhausting 5 days of back & forth communications, number configurations & insurance changes I was convinced to come in & make a deal. The professionalism was at an all time HIGH. From the salesmen: Joe Torres & Ismael Costafreda, the Finance director: Darryl Garrib & the Finance Manager Zadiel Alfonso. My entire experience was nothing less than EXCELLENT! So EXCELLENT that we purchased 2 vehicles. I will definitely recommend to ALL family, friends, coworkers & anyone else I can spread the excellent experience to! 5 STARS!!!!!! More