HGreg Nissan Kendall
Palmetto Bay, FL
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STOP. Terrible experience. I thought it was safe to purchase a car from what I thought was a reputable dealer remotely. From Pedro, who tried to strong arm me for a deposit- before the deal was written purchase a car from what I thought was a reputable dealer remotely. From Pedro, who tried to strong arm me for a deposit- before the deal was written, to John the finance guy, who jumped in to "save" the deal. Neither of them were truthful. The vehicle a 2017 Sierra Denali arrived on a flatbed overnight (I paid for delivery) was filthy inside and out. While I'd forgive the exterior had it been road dirt, but it was weeks of outdoor tree sap all over the vehicle. The interior smelled. But it gets better. Started it up with the check engine light on. Big dent and scrape down the drivers side, rear of truck. It's not noted in the listing advertised, and conveniently, not showing in the photos. I specifically asked Pedro if the truck had any visible damage, and he was insulted that I would question his integrity. The listing showed two key fobs, I got one. Absolutely terrible customer service. I asked what the $999.00 was on the paperwork and it's called "Predelivery Service Charge" John told me that's what you pay for us to get the vehicle ready for you. No one got this vehicle ready to sell. What a huge disappointment. #HGregKendallNissan is a shady dealer. I've requested a call to remedy this situation, and,,, one is coming any minute... More
Jose acosta nos atendio en el diller y su trato y profesionalidad fue exelente ,muy amable y nos ayudo muchisimo ,es un trabajador muy capaz y explica todo profesionalidad fue exelente ,muy amable y nos ayudo muchisimo ,es un trabajador muy capaz y explica todo More
Jarrod Malone, our Salesman, is a man of his word. We came to a meeting of the minds over the lease monthly payment and down payment. The transaction was fast and smooth. Thank you again, Jarrod. I’ll b came to a meeting of the minds over the lease monthly payment and down payment. The transaction was fast and smooth. Thank you again, Jarrod. I’ll be back. More
We are very happy with Jose our sales person. He was very helpful. Best experience buying a car. Attentive and concern to all our needs. Rogelio was the best financial manager we’ve dealt with ever. Helpful helpful. Best experience buying a car. Attentive and concern to all our needs. Rogelio was the best financial manager we’ve dealt with ever. Helpful and treated us like family. We will recommend them without hesitation. More
Rogelio and Mitchell were wonderful they helped and explained everything thoroughly. Mitchell was very kind and made sure that we got what we were looking for. Rogelio was extremely charasmatic and gav explained everything thoroughly. Mitchell was very kind and made sure that we got what we were looking for. Rogelio was extremely charasmatic and gave us the best prices. More
Amanda and Miguel really went above and beyond while providing excellent service. From the moment I walked into the dealership until the second I sat in my new car, these men were with me every step of providing excellent service. From the moment I walked into the dealership until the second I sat in my new car, these men were with me every step of the way. More
From the minute I walk in my sales representative Frank Rosales was waiting for me with all the information I requested the day before and the vehicle that I wanted to test drive was pull up to the front😀 Rosales was waiting for me with all the information I requested the day before and the vehicle that I wanted to test drive was pull up to the front😀. He was very professional and knowledgeable. I will definitely recommend this store and definitely Frank Rosales😀😀. I drove out with my dream car. Thank you 😀 More
Jose was very friendly and professionally at the same time. Wven if I not finally make a deal it was a pleasure to come and have the experience time. Wven if I not finally make a deal it was a pleasure to come and have the experience More
These are responsible for a great service. Amado explained all the car options and took the time to find the right car for me. Marcos elevated customer service higher by recomending much better fina explained all the car options and took the time to find the right car for me. Marcos elevated customer service higher by recomending much better finance terms, that what I got from my bank originally. Overall great service. I am very happy with my purchase. More
Sales Associate Amado Monteagudo, was very professional/knowledgeable and friendly. He made purchasing and test driving a vehicle very easy and hassle free. He was very patient. professional/knowledgeable and friendly. He made purchasing and test driving a vehicle very easy and hassle free. He was very patient. More