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HGreg Nissan Buena Park
Buena Park, CA
502 Reviews
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Showing 502 reviews
May 04, 2024
If you're in search of an honest dealership, steer clear of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that are supposedly already installed in the vehicle. Even presenting evidence of agreed-upon prices, their insistence on additional charges, admitting it's just "business as usual," left me feeling utterly deceived. Disappointed, I left without making a purchase. On my way home, I stumbled upon Puente Hills Hyundai, where pricing transparency was refreshing. No hidden fees, just straightforward service. However, the only good things at the deceptive dealership would be the potential tax credit if buying an electric car, can apply at the point of sales. (From what they said) More
by sau1019
Employees Worked With
Billy Kim, Kimberly Ruesga
April 24, 2024
Was just there today to buy a used truck, had my own lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same vehicle. Was weird. Liers and rip offs. Run don't look back. More
by Me
Employees Worked With
Chris Hissami, Kimberly Ruesga
March 29, 2024
Bad business practices. When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good wo When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good working condition, and that the battery was even changed. Once I purchased the vehicle I was told by the Manager that I would receive a full tank of gas, and one of the employees would drive my car home. 0nce I received the car it was under a half tank of gas and nothing had been fixed on this vehicle. If I could leave this dealership a ZERO I would be I couldn't More
by Teezkisses
Employees Worked With
Juan Sanchez, Javier Rodriguez, Sergio Valdovinos, Luis Gasca, Kevin Aleman, Oswaldo Aleman, Jose Parada, Jose Plancarte, Pedro Ruiz, Kimberly Ruesga
March 09, 2024
Drove up from Irvine to test drive a Chevy Spark here. Then sat for 2 hours while they pulled my credit; their offer included some $3000 option for a tracking device. Told them to kick rocks and left. Fol Then sat for 2 hours while they pulled my credit; their offer included some $3000 option for a tracking device. Told them to kick rocks and left. Following week I noticed they had pulled my credit 8 times. Don’t go to this dealership. More
by aaronmendonca
Employees Worked With
Juan Sanchez, Javier Rodriguez, Sergio Valdovinos, Luis Gasca, Kevin Aleman, Oswaldo Aleman, Jose Parada, Jose Plancarte, Pedro Ruiz, Manny Sheikh
February 25, 2024
I went to this dealership after Car Gurus showed a discounted price that matched the dealership website. This markdown was on for a few days. During the test drive the sales person said that all use discounted price that matched the dealership website. This markdown was on for a few days. During the test drive the sales person said that all used cars come with a $3,000 "Guardian" package. Went back to the dealership and they quoted me a price of approximately $2,500 more than what was on their website. When I asked about the difference, they said that they must have just marked it down. I left. I tried to buy local and this dealership is the classic bait and switch with nonsense dealer add-ons. I recommend you stay away. I left the name of John Doe in the dealer comments, because I'm not going to call anyone out specifically. These are dealership tactics, and not the fault of the salesperson. More
by RdTppr
Employees Worked With
John Doe
February 05, 2024
Awful experience. This is coming from someone who works at a dealership. Do not buy used cars from dealership. They bait you by putting a cheaper price online and then This is coming from someone who works at a dealership. Do not buy used cars from dealership. They bait you by putting a cheaper price online and then adding $3,000 more for “GPS and Accessories not listed on website” I bought my 2023 KIA Soul from here and it was damaged, missing spare tire and trunk cargo cover. I paid $1,000 to have the front bumper replaced and they glued it back together. Looks awful and it’s not what I asked for. More
by Beetlebeeb
Employees Worked With
Frank and Omar (he was great)
February 03, 2024
his was the worst dealership experience I have ever had! First, I made an appointment and even texted Nicole I was on my way. When I got there no one knew I was coming and it took 20 min to bring up the veh First, I made an appointment and even texted Nicole I was on my way. When I got there no one knew I was coming and it took 20 min to bring up the vehicle!! Then we sat down to negotiate and the sales manager demanded that in order to buy the car we had to purchase the dealership add ons, adding an extra $3,000 to the purchase price. For 15 minutes he treated us as lowlife peasants bullying us into buying these optional add ons. After the 20th time of him saying, “it’s not my car, not my money” this is what you have to do, we got up to leave. Never in my life have I ever had a sales manager treat ME like this! When we got to our car, we realized they had blocked us in! We couldn’t leave! At that point, the sales manager conceded and said we did not have to buy the add ons and the sales girl brought us back into the dealership. We refused to work with sales manager again so someone else took over. When we’re finally got to the finance office, he said “wow how’d you get away with no add ons? Good for you”. So this dealership scams everyone!! Oh I forgot to mention that all of the paperwork said this vehicle came with a trailer hitch but one was not on the car and they refused to honor their own advertisements! Now we get in the car to drive away, no one goes over anything & they only filled the tank halfway! I have NEVER had a dealership NOT fill the tank!! I will never go back and would never recommend anyone go to HGreg! Worst car buying experience EVER! More
by Dr Lisa B
Employees Worked With
no one told us names
December 19, 2023
This dealership will tell you anything and everything for you to sign. I have left the GM Steven 4 messages in the last week. He has yet to return my calls. No one seems to be able to get him the message you to sign. I have left the GM Steven 4 messages in the last week. He has yet to return my calls. No one seems to be able to get him the messages or he simply does not care. I purchased a car 10/30, delivered to me at home (not free). there were issues, the salesperson took pictures of the problems and with every intension of addressing the problem (so i have hoped). well it's been almost 2 months, Mutiple text messages and phone calls later.... nothing has been addressed. Oh, and my registration has not been processed either. so GOOD LUCK buying a car from them . More
by Suruchi
Employees Worked With
Steve- GM
December 17, 2023
Nailea "Alexa" Amavizca did a fantastic job! She worked with me finding the best deal! She was patient and did her best to make me feel comfortable with a not so great credit score. Thank you She worked with me finding the best deal! She was patient and did her best to make me feel comfortable with a not so great credit score. Thank you Alexa! More
by gomer001
Employees Worked With
Nailea Amavizca
November 01, 2023
Contacted the dealership today around noon. Spoke with the lady on the phone no name. Asked if she had a Nissan versa. 2023 available. She stated yes we have plenty come on in we are having a V Spoke with the lady on the phone no name. Asked if she had a Nissan versa. 2023 available. She stated yes we have plenty come on in we are having a VIP event today. When I got there I met Kimo salesman. He asked me a few questions and came back with his Manager Isidro. When Isidro approached me he said we need to do a credit check in order proceed. He also stated the cars are not on the lot and we should run your credit before we do anything else. Is this guy for real have a credit score like I have you think I'm gonna let just anyone run my credit without seeing a vehicle that I wanna buy. Is this really how you get customers to purchase vehicles from Nissan. He simply disregarded my request of seeing a Nissan Versa. I wasted my time and energy to come and see these vehicles that the lady said they had for this VIP event. That didn't even take place. They are liars and scammers. If you're reading this a word of advice when you want to purchase a car from this dealership. They need the business you can find a better reputable dealership that has vehicles available for you to see. They are swindlers and their scheming tactics are for the foolish consumer that does not know any better. A fair warning to anyone who is willing to even waste their time to come see this place. So unprofessional. Sincerely Albert. More
by zayas.eddie
Employees Worked With
Kimo, Isidro
