
HGreg Lux
Pompano Beach, FL

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BUYER BEWARE. They will tell you anything you want to hear. I wanted the eco protection for my interior. I was told inside and out will be included. That particul They will tell you anything you want to hear. I wanted the eco protection for my interior. I was told inside and out will be included. That particular warranty as only one year for the exterior only. The extended warranty was already on the car but they charged be for another one. When I received the loan statement they had added an additional $10,000 to the loan. I have never met such liars in my 45 years purchasing cars. More
We agreed that the dealer would pay $55,000 for my trade in. After the paperwork was signed, the changed the amount that they would pay to what my pay off amount was. They lied at every question I asked the in. After the paperwork was signed, the changed the amount that they would pay to what my pay off amount was. They lied at every question I asked them. The fees they charge are exorbitant. Be very careful of bait and switch. More
If i could leave 0 stars I would. This dealership is the worst dealership I have ever purchased a vehicle from. The window sticker they sent me did not even match the vehicle they sol This dealership is the worst dealership I have ever purchased a vehicle from. The window sticker they sent me did not even match the vehicle they sold me once i picked up the vehicle.. furthermore they sold me a warranty that i should be able to cancel. But once the paperwork had been completed they refuse to answer any phone calls and hide behind their desks. I will be making a trip to pompano to see this dealership and cancel the warranties in person but am sure I will get some other type of runaround once I get there. Truly what is wrong with car dealerships in florida. Not to mention they sold me the vehicle not serviced, needing new breaks, needing a differential fluid flush etc etc etc. Absolutely disgusting business tactics. More
Most dishonest dealership I have ever experienced. Everything they promised over the phone was ignored once they found out I was doing self financing. Would run very fast to get away from these people Everything they promised over the phone was ignored once they found out I was doing self financing. Would run very fast to get away from these people. More
I DO NOT RECOMMEND THIS DEALERSHIP! They DO NOT give a xxxx about their customers post purchase. The Porsche 911 that I purchased had a few issues after I purchased it, and they didn't They DO NOT give a xxxx about their customers post purchase. The Porsche 911 that I purchased had a few issues after I purchased it, and they didn't even care to address a single one. This dealership claims that 911s are their "bread and butter", yet Boris (my sales rep) seemed to not know much about the car that I was purchasing, and the car is not in the condition that they claimed it was in. When you're purchasing a high end sports car, good customer service is to be expected, and clearly this dealership failed to do this. As a business owner and former car salesman, there are some basic principles in the car buying/selling experience in which I think they failed. For example, the car rep must have a decent amount of brand knowledge, as a knowledgeable brand ambassador always impresses customers. And putting empathy at the center of your business is very important when it comes to a positive customer experience. According to my experience, THEY FAILED, and I will not be returning to this dealership to purchase my GT3. More