HGreg Lux

We agreed that the dealer would pay $55,000 for my trade in. After the paperwork was signed, the changed the amount that they would pay to what my pay off amount was. They lied at every question I asked the in. After the paperwork was signed, the changed the amount that they would pay to what my pay off amount was. They lied at every question I asked them. The fees they charge are exorbitant. Be very careful of bait and switch. More

If i could leave 0 stars I would. This dealership is the worst dealership I have ever purchased a vehicle from. The window sticker they sent me did not even match the vehicle they sol This dealership is the worst dealership I have ever purchased a vehicle from. The window sticker they sent me did not even match the vehicle they sold me once i picked up the vehicle.. furthermore they sold me a warranty that i should be able to cancel. But once the paperwork had been completed they refuse to answer any phone calls and hide behind their desks. I will be making a trip to pompano to see this dealership and cancel the warranties in person but am sure I will get some other type of runaround once I get there. Truly what is wrong with car dealerships in florida. Not to mention they sold me the vehicle not serviced, needing new breaks, needing a differential fluid flush etc etc etc. Absolutely disgusting business tactics. More

Most dishonest dealership I have ever experienced. Everything they promised over the phone was ignored once they found out I was doing self financing. Would run very fast to get away from these people Everything they promised over the phone was ignored once they found out I was doing self financing. Would run very fast to get away from these people. More

I DO NOT RECOMMEND THIS DEALERSHIP! They DO NOT give a xxxx about their customers post purchase. The Porsche 911 that I purchased had a few issues after I purchased it, and they didn't They DO NOT give a xxxx about their customers post purchase. The Porsche 911 that I purchased had a few issues after I purchased it, and they didn't even care to address a single one. This dealership claims that 911s are their "bread and butter", yet Boris (my sales rep) seemed to not know much about the car that I was purchasing, and the car is not in the condition that they claimed it was in. When you're purchasing a high end sports car, good customer service is to be expected, and clearly this dealership failed to do this. As a business owner and former car salesman, there are some basic principles in the car buying/selling experience in which I think they failed. For example, the car rep must have a decent amount of brand knowledge, as a knowledgeable brand ambassador always impresses customers. And putting empathy at the center of your business is very important when it comes to a positive customer experience. According to my experience, THEY FAILED, and I will not be returning to this dealership to purchase my GT3. More