
HE McGonigal Inc
Kokomo, IN

Filter Reviews by Keyword
By Type
Showing 18 reviews
The salesman was extremely helpful and always pleasant. We have purchased several vehicles over the with Mcgonigals and will continue to be a loyal customer. We have purchased several vehicles over the with Mcgonigals and will continue to be a loyal customer. More
They were able to get me scheduled to replace my defective airbag quickly when the part came in. I was grateful for their shuttle service to drop off my vehicle and then picked back up when my car w defective airbag quickly when the part came in. I was grateful for their shuttle service to drop off my vehicle and then picked back up when my car was finished. More
Service is excellent, Anthony is great. Sales is another discussion. Aaron in sales was arrogant, rude, and very inconsiderate. While i was trying to talk business on purchasing a vehicle he just randomly discussion. Aaron in sales was arrogant, rude, and very inconsiderate. While i was trying to talk business on purchasing a vehicle he just randomly got up to answer his phone because he was “buying a boat.” Continued to try to buy the vehicle and he never sent me paperwork next morning. Wouldn’t answer emails or follow up after. Aaron proceeded to have zero interest in helping as i gave Mcgonigal a third attempt and received the same treatment. Definitely use a different sales associate. Extremely disappointed, especially being a Veteran. Purchased elsewhere. More
Pontiac g6 repair I have a 2009 Pontiac G6 that was having (what I thought) was a transmission related issue and I had a recall that needed taken care of as well. I did I have a 2009 Pontiac G6 that was having (what I thought) was a transmission related issue and I had a recall that needed taken care of as well. I did research on any possible recalls that could possibly be related to my new problem and found what I thought might be a possible match and had my car towed into McGonigal’s. They checked my car out that day and confirmed that it was in fact an older recall and had both recalls fixed within a day. Everyone that I either talked to on the phone or in person were very welcoming & nice not just to me but to all of the customers that were in the service area. I witnessed nothing less than smiles and happy customers and staff that treated every customer like an old friend! I have been a customer with McGonigal’s for a long time and have never left there without a smile or satisfaction. Thank you HG McGonigal’s for being true to ALL of your customers! You’re tops on my list and I will be back weather it be for service or another car! More
Elliott I came here over and over because of Elliott. He has always done his best for me. He really seems to care whether his clients are happy or not. I came here over and over because of Elliott. He has always done his best for me. He really seems to care whether his clients are happy or not. More
Service Department ripoff Took my used Chevy Tahoe (purchased here) in for a check engine light. Only reason was the "Warranty Forever" scheme. Got charged $113.01 for a mass a Took my used Chevy Tahoe (purchased here) in for a check engine light. Only reason was the "Warranty Forever" scheme. Got charged $113.01 for a mass air flow sensor, charged $99.95 for labor and an additional $14.99 for shop supplies. The mass air flow sensor takes roughly 3mins to change, and I could've purchased an "OEM" AC Delco sensor for $53. The service department is a huge ripoff and the "Warranty Forever" scheme is limited to items that never go bad if you maintain a vehicle properly. More