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HBi Auto

New York, NY

4.2
117 Reviews

No longer active

New York, NY

10001

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117 Reviews of HBi Auto

November 30, 2022

The Sales Manager Jose is a very rude person. You can’t even attempt to talk to the person about pricing. If it’s not his way he will fill your ear and won’t let you get a word in and then hang u More

by H.Tyndall
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jose Jimenez, Julie Parham
November 01, 2022

Dealership did not disclose that that the title of the vehicle I purchased would be branded as miles exempt instead of true miles. This greatly reduces the value of the car for resale. They were aware th More

by tcbinsc
Recommend Dealer
No
Employees Worked With
Lucius Taylor , Jose Jimenez, Julie Parham
May 19, 2022

I had the most wonderful experience dealing with HBI and their staff. Emilio Pesqueira and Jose were so helpful from.begining to end. This was a great experience and I will do business with them again. Than More

by California Red Ferrari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Emilio Pesqueira, Julie Parham
May 23, 2022 -

HBi Auto responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 07, 2022

Sent me a broken McLaren with missing keys. Will not return my money even the fact is I don't have the car. Unbelievable that Billy runs a business like this. Give me my money back. You neve More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Wenk, Taylor Pegram, Jose Jimenez, Emilio Pesqueira, Holden Long, C Harris
May 09, 2022 -

HBi Auto responded

After speaking with our team it seems that your vehicle was delivered to you as promised. The vehicle was picked up at your request so that we could correct some service concerns you had. We are waiting for the second key to arrive as it was ordered. As soon as it is received we will program it to the vehicle and you will receive your car. Please reach out if you have any other questions as we have reached out and have not heard a reply back from you until this review.

April 26, 2022

HAd an issue with a warranty, and the HBI team worked to resolve it. Pleased with the service that was performed. More

by nmenius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Billy Wenk, Evan Wiles, Taylor Pegram, Jose Jimenez, Emilio Pesqueira, C Harris
Apr 27, 2022 -

HBi Auto responded

We're happy to see that you had a 5-Star experience and that your issue was resolved. Thank your your business.

January 25, 2022

Great dealership! I was looking for a Porsche 911 and they reached out to me with respect not being pushy like some other dealers. Very professional. More

by commercialfoundation
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Parham
Jan 26, 2022 -

HBi Auto responded

Thank you for the amazing feedback! We pride ourselves on our service and professionalism.

January 15, 2022

Great dealership. Easy to work with. Help me out completely Will definitely shop here again More

by Rysechampion1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Jan 17, 2022 -

HBi Auto responded

Thank you for the wonderful feedback! We look forward to working with you again.

November 29, 2021

HBI did a stage-1 cleaning and ceramic coating on my 2017 Porsche 911 S. Zac set everything up and they even picked up/delivered my car in their enclosed trailer. They did a quality job and were very easy to More

by Currym1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Brannon
Dec 31, 2021 -

HBi Auto responded

Thank you for the wonderful feedback and your business! We look forward to working with you in the future.

November 16, 2021

Salesman was persistent BUT they offered $4000 under KBB and I turned them down. I live 1.5 hrs. away and I sent in several pics in HD. It was a waste of time and I am glad I didn't drive up to them. Alot o More

by BLURAYKING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Pegram
Nov 27, 2021 -

BLURAYKING responded

Update. I went there 11/26/21 and was so disappointed. I drove for 70 mins and left after 3 mins. The front end had slight damage to left/right side of it and BOTH headlights had condensation in them. The repairs alone are $2500+. I didn't test drive at all. Why should I. Photos do not make a car. And at $45,000+, NOT WORTH IT.

November 01, 2021

I recently purchased a 2009 Porsche carrera from HBI Auto and Taylor Pegram the sales consultant was very professional and knowledgeable on the car. Had a great experience and recommend reaching out to Tayl More

by Michael Beal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Pegram, Jose Jimenez
Dec 31, 2021 -

HBi Auto responded

Thank you so much for the kind words! Taylor is one of the best!

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