HBi Auto
New York, NY
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117 Reviews of HBi Auto
Asked twice to send email of recommended services and never did. Reported nail in sidewall of tire and said it could not be plugged; quoted $450 to replace tire. Took car to Discount Tire; tire could be never did. Reported nail in sidewall of tire and said it could not be plugged; quoted $450 to replace tire. Took car to Discount Tire; tire could be plugged and ther did it for free. Makes me question validity of other recommendations. More
They sold me a lemon. I had the car for 4 weeks when it stopped accepting fuel. They came to pick it up and have now had it for 10 weeks. When I called yet again today to I had the car for 4 weeks when it stopped accepting fuel. They came to pick it up and have now had it for 10 weeks. When I called yet again today to ask when I was getting my car back - which I’ve done every week for the last six weeks since they aren’t communicating regularly with me or getting the job done - they told me that it still wasn’t completely fixed. I told them to forget about it and get me my car back. They told me they couldn’t have to delivered until a week from now. Absolutely unprofessional and unacceptable. More
Performed requested service and made a good suggestion to install radiator grills. Pick up and delivery were fast and convenient. They’ve given me no reason to have my car serviced anywhere else. Keep up install radiator grills. Pick up and delivery were fast and convenient. They’ve given me no reason to have my car serviced anywhere else. Keep up the good work! More
Service department performs through quality work and pickup/delivery by HBi is the deal maker compared to the Porsche dealer where purchased. Any potential maintenance issues are identified with a call pickup/delivery by HBi is the deal maker compared to the Porsche dealer where purchased. Any potential maintenance issues are identified with a call/email to cover options. Car is returned clean in covered hauler which saves time and inconvenience for the customer. More
I waited 40 years to get an Aston Martin and finally did it. HBI Auto made that possible and the entire process has been positive and I keep staring at the car when I go past the garage...what a beautiful c it. HBI Auto made that possible and the entire process has been positive and I keep staring at the car when I go past the garage...what a beautiful car and Jose and the rest of the team did a wonderful job helping me get everything completed and in a timely manner....I still can't believe I own an Aston Martin Vanquish S!! More
Long term client. Third Porsche with them, two purchased directly. Top of the line service with value way beyond the cost. Friendly plus a car pick up and delivery Third Porsche with them, two purchased directly. Top of the line service with value way beyond the cost. Friendly plus a car pick up and delivery service that can't be beat. More