H&H Chevrolet
Papillion, NE
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Sales Associate Brett did a great job of providing the information I needed to make my decision on getting the vehicle I got. He was very professional, polite and had great customer service. information I needed to make my decision on getting the vehicle I got. He was very professional, polite and had great customer service. More
I received excellent service and was treated respectfully. My salesperson Amanda took quite a bit of time to help me find all discounts that I qualified for. respectfully. My salesperson Amanda took quite a bit of time to help me find all discounts that I qualified for. More
I would like to thank Bryan Gillette in the Service Dept for an excellent job on keeping me informed on the status of my repair. His customer service skills went over & beyond what I would expect. I had a g for an excellent job on keeping me informed on the status of my repair. His customer service skills went over & beyond what I would expect. I had a great experience and would highly recommend H & H for not only sales but service after the sale! More
If I could give this place a -(5), I would. I purchased a new 2021 Silverado for work that has given me nothing but problems. The service department here is a joke. They have had the truck in about five time new 2021 Silverado for work that has given me nothing but problems. The service department here is a joke. They have had the truck in about five times. On one of the occasions, they had it over a week to fix a problem that till this day has not been taken care of. My advice to anyone thinking about purchasing a vehicle at this location run as fast as you can do not to waste your money or your time with the incompetent people that will not help you when a problem arise with a vehicle that you purchase. Not only was I talked to like if I were stupid and didn't understand what the person was saying. If I could go back, I would have never purchased a vehicle here, nor would I ever let anyone I know set a foot inside this store. I contacted the manager a couple of times to get help with this issue and always got voicemail. I left voicemails to which my calls were never returned. We were explicitly told that there would be a truck ready for us when we arrived to drop off the truck for service, To which one of the managers said to me that that was not what the text message said, which clearly it did. Please, please avoid this dealership at all costs. There are so many others in town that will treat you like a customer and take care of you And help you if a problem comes up. I could go on and on and on with more issues with the situation that this service department has put me in, So please consider my review I would not waste my time coming in here to review if I didn't feel as strongly as I do about this dealership especially their service department. To the guy in the service department, the raised his voice at me and made me feel like I was stupid. I hope this review will give you the satisfaction that you deserve. *worst dealership in town worst customer service * More
Called to buy a new traverse and take advantage of the discounts they have, was told that all the traversesbon there lot were loaners, they were rude and didnt care if they sold a new vehicle or not. Neve discounts they have, was told that all the traversesbon there lot were loaners, they were rude and didnt care if they sold a new vehicle or not. Never offered to help find one or get one from another lot.we will not be buying from them or recommending them to anyone More
They did a great job. Did it in a timely manner. Very helpful and explained and answered all my questions. Would come back again. Two thumbs up helpful and explained and answered all my questions. Would come back again. Two thumbs up More
Worst possible experience! New tranny installed, they screwed up the CV axle seal, leaking tranny fluid everywhere once i finally got it back, wouldnt fix it because it was supposedly out of warranty. Ev screwed up the CV axle seal, leaking tranny fluid everywhere once i finally got it back, wouldnt fix it because it was supposedly out of warranty. Even though they had it for 5 weeks. Wanted to try and charge me $500 to fix there own screw up! Thats not how you do business, they obviously don't or won't stand behind there work!!! Will never be back to buy a vehicle or have a vehicle worked on! SMH!!!! More