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Gwinnett Place Nissan
Duluth, GA
911 Reviews
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Showing 911 reviews
June 11, 2011
I highly, highly recommend doing business with Mike Morris at Gwinnett Place Nissan. Mike is a great salesman with terrific people skills. Mike is serious but will joke with you to make the car buyin Morris at Gwinnett Place Nissan. Mike is a great salesman with terrific people skills. Mike is serious but will joke with you to make the car buying experience more bearable. I requested a quote online from GPN and Mike responded to me immediately. I did not call him back but decided to visit the local Nissan dealership near my house later that day. What a big mistake and waste of time!!! The following morning, Mike called and wanted me to come to GPN. I was direct with Mike and told him not to waste my time if we cannot make a deal. Fast forward, the deal was made and I walked away a happy customer with a brand new Maxima with 11 miles on it. If you don't like the b.s. and want to deal with a straight forward person, Mike is the guy for you. More
by tdsims89
Employees Worked With
Mike Morris
June 04, 2011
I recently purchased a new vehicle from this dealership. I was satisfied with the friendliness and attentiveness of the car salesman (Mike)and the finance rep (George), these gentlemen were GREAT!!! The exp I was satisfied with the friendliness and attentiveness of the car salesman (Mike)and the finance rep (George), these gentlemen were GREAT!!! The experience was pleasant up to the point of establishing the vehicle sale price and determining how the vehicle would be financed. I came into the location knowing my credit rating for potential internal financing and I had in my possession a check from another lender in hand. It was my hope that my preparation would eliminate the length of time in which it would take to seal the deal. To my surprise, arriving at the dealership, testing driving the vehicle of my choice, and “sealing the deal” required 5 ½ hours. The 1st 45 minutes was spent locating a vehicle and the remaining time was spent on the “HAGGLE”. I was literally in my old vehicle about to drive off of the lot when one of the few “negotiators” came out to the parking lot to speak a language that I could understand. 5 ½ hours translated into not only can you have this vehicle with nothing down, your payments won’t be the originally quoted $200 more than you have budgeted but it will be where you need them to be and your credit is good enough that you qualify for Nissan’s 1.9% interest rate. Now is that any way to treat a “qualified” customer? I’ll let you answer that question. It was infuriating to know that I could have been in and out, but not only did the dealership close while I was there, I ended up leaving 2+ hours after they closed (The cleaning crew had come in for crying out loud). I passed 2 Nissan dealerships and drove over 35 minutes to this location in particular because of the large selection of vehicles, but if I have to choose between a large variety and customer service, I’ll choose a smaller dealership with better service any day. Needless to say, despite the salesman’s service, I will NOT purchase another vehicle from this dealership and I will NOT recommend anyone else to purchase a vehicle from this dealership since the only thing I would be able to guarantee them is a pleasant sales rep and a cold bottle water. My vehicle on the other hand rides great, I am happy with my choice and I will recommend the brand to others. I am enjoying every minute of the new car smell. More
by Jdprice05
Employees Worked With
Mike & George
May 26, 2011
I'd like to pass along my commendation to your sales I'd like to pass along my commendation to your sales staff in particular Chris Nguyen, new car sales manager Chris Kim, the Business manager George I'd like to pass along my commendation to your sales staff in particular Chris Nguyen, new car sales manager Chris Kim, the Business manager George Figueroa and Financial advisor Christian Egizio they are one of best customer service individuals that I’ve ever met in my life. Thank you for all your professionalism, the teamwork and unity really shows. You make my son and I feel like friends and family. "By the way Christian Egizio, thank you for helping Doug getting prepared for his road test, you really went the extra mile with all the help and support with my son, Doug now has his license. You are awesome!" I work for AT&T and we deal with customer service quite a bit. Our salesman Chris Nguyen spent hours with my son over the past week looking at ways to try to make a deal happen; this type of service is extraordinary! Douglas is very pleased with the Nissan Sentra this is his first car and his mom is happy with the treatment received and the price paid. Please encourage your staff to treat all of your customers the way that my son and I were treated! Chris Nguyen is very cordial, honest, humanistic and authentic. He is just a great individual and I want to say that I typically don't take the time to write these kinds of things however, I think when someone is really exceptional you should really let them know how wonderful they are. "Thank you for employing a great Sales man. I expect to see Chris Nguyen in high places someday...…He’s a great asset to your company. I look forward working with you in the future". You can be assured that my son and I will continuo referring our friends and associates to you when they need an automobile. Again thank you for all your help. I love Nissan this is the fourth vehicle I bought from Gwinnett Place Nissan and the second purchase in just a week with Chirs Nguyen, I think you guys make things so easy and the service work is great. "We would rate the dealership 100% for Overall Experience. In fact we would say 100% for everything!" More
by adrianaenriquez
Employees Worked With
Chris Nguyen, Chris Kim, George Figueroa and Christian Egizio
May 22, 2011
We were extremely happy with Gwinnet Place Nissan and our salesman, Mr. Noe Ponce. Mr. Ponce is an exceptional salesman; he is professional and very knowlegeable about the cars that he is selling. We never salesman, Mr. Noe Ponce. Mr. Ponce is an exceptional salesman; he is professional and very knowlegeable about the cars that he is selling. We never felt rushed; he spent time getting to know us and our car needs. We felt very welcome and comfortable throughout the process. Before I test drove the Altima, Noe gave us a thorough presentation of the car and its features. I love my new car, and I feel that we negoitated a fair price. Noe was genuinely nice and funny too; it was a a very good car buying experience! The business manager, Mr. George Figueroa, was also a pleasure to work with us. He helped us with the financing; he was very friendly and made the process easy. Great customer relations!! They made us feel special. We will recommend Noe and the dealership to everyone we know! More
by mcallaway
Employees Worked With
Noe Ponce and George Figueroa
May 21, 2011
I knew what I wanted when I drove from S. C. to purchase. I just wasn't so sure how to get it for what I was willing to pay. I think both the dealership staff and I felt like we made a fair deal. Most imp I just wasn't so sure how to get it for what I was willing to pay. I think both the dealership staff and I felt like we made a fair deal. Most importantly, Mike Morris, my sales person, was outstanding. He went way beyond the call of duty to meet my desires in a Maxima. Not only that, he provided me with a loaner car while my new Maxima was being "updated." AND he located my remote control that I left in the loaner. He shipped it to me the following day - all with the sound of happiness in his voice. He is driven and caring, customer-focused and a "man of his word." Moreover, the staff kept my trade-in carefully parked in order to protect the live biddies I had with me! I was going to throw in a chick with the trade-in to help lower the cost but no one seemed to REALLY want one. Oh well. Gwinnett Place Nissan is THE dealership to "deal" with! Ask for MIKE! More
by lucymlee
Employees Worked With
Mike Morris, Brandi and others
May 15, 2011
i never felt pressured to buy at all i felt i was treated fairly and they got the vehicle i wanted at the price i wanted the overall experience was fun as it should be not stressful like my prior car search fairly and they got the vehicle i wanted at the price i wanted the overall experience was fun as it should be not stressful like my prior car searches have been would reccommend to family and friends when they are looking More
by 1cheyenne
Employees Worked With
mike morris
May 15, 2011
Nissan is a good car but this dealerships customer service is terrible. First the salesman asked me if I had financing and with what bank. I told him the name of my Credit Union and he said we work service is terrible. First the salesman asked me if I had financing and with what bank. I told him the name of my Credit Union and he said we work with them all the time, hundreds of loans. The finance manager later had never heard of my Bank. LIES! The finance people kept us waiting for over an hour and then once in their office to sign the papers they tried to add all kinds of extras to the bottom line including a service plan which they said would only add $20 a month to the payment. I told him lets get to the bottom line I will look at the options later but he insisted in describing in detail all the ad-ons I had already said I didn't want. LIES AGAIN! It added over $1500 to the price of the vehicle! It took me getting verbally angry to get to the bottom line and sign the papers. I had to actually say, "The price you originally quoted me is what I want to pay or I'm out of here." Over all customer service sucks! Typical sleezy car dealers trying to rip you off for every extra dime they can get! More
by stvnrich
Employees Worked With
Michael Schaefer
May 13, 2011
We had excellent service and all of the employees were really nice eventough we didn't make the purchase on the first day. They knew that we were unhappy with the offer on the first day of our visit and really nice eventough we didn't make the purchase on the first day. They knew that we were unhappy with the offer on the first day of our visit and Chris tried his hardest to give us an offer that we would agree to and be appoved the next day. After our purchase, the owner and all the other employees came to congratulate us and even move our things which made our experience the best that we ever had at a dealership. More
by teeners613
Employees Worked With
Wendell and Chris Kim
May 06, 2011
I was totally satisfied because I put forward my proposal on what I had to offer in order for to purchase this car. Mike Morris then put forward what he had to offer and we then began to work on a solution on what I had to offer in order for to purchase this car. Mike Morris then put forward what he had to offer and we then began to work on a solution that in the end I accepted. Also negotiations done in a polite friendly manner. More
by jassha89
Employees Worked With
Mike Morris
April 29, 2011
Awesome Experience. The Sales person was very knowledgeable and helpful. He took his time to find exactly the car i wanted and it was a smooth easy going process. I would recommend this dealer an knowledgeable and helpful. He took his time to find exactly the car i wanted and it was a smooth easy going process. I would recommend this dealer and especially Noe to anyone interested in buying a wonderful Nissan!!!!!! More
by bellerbee
Employees Worked With
Noe Ponce
