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Gwinnett Place Nissan
Duluth, GA
902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 902 reviews
July 21, 2019
Where's my missing key fob for my GTR? Excellent experience up until they claim we received 2 key fobs for a 2019 GTR when we only received one. Manager won't return phone calls. Before tha Excellent experience up until they claim we received 2 key fobs for a 2019 GTR when we only received one. Manager won't return phone calls. Before that they had me drive up to their dealership to get a replacement key programmed. Once I arrived they said 'sorry we gave you two keys. we can't help you." Will never buy a car from them again and certainly won't be bringing this car in to be serviced by them. More
by Disappointed
Employees Worked With
Dealership manager Alex. , Ashley Ralph
July 19, 2019
Slow to payoff our trade-in While the customer service was good and the deal we got also very good ( that's why I gave it 2 stars instead of 1 ), the financing department left mu While the customer service was good and the deal we got also very good ( that's why I gave it 2 stars instead of 1 ), the financing department left much to be desired and operates like a strip mall dealership scam artist. It has been 20 days since we bought the car and they have yet to pay off our trade in. In the car selling business this the holy grail of things you don't do to customers. The whole reason I only go to big-box franchise dealerships is because I feel assured they will not do these things. Because they were slow in paying off the trade, our bank for the trade-in will be posting us as a late payment on our credit. Affecting our credit scores and future car buying or loan searching abilities. While they will "eventually" pay it off, "eventually" doesn't mean anything to the credit bureaus or the late charges which we will have to pay. While I recommend buying a car from them, avoid their finance department like a plague. Horrible experience. People we dealt with: "Mike" ( Salesmen ) - Great sales person, low pressure. Would deal with again. More
by ChazAtl
Employees Worked With
Nick Pullano
July 18, 2019
Outstanding Marco was amazing! He treated us like family. He wouldn’t take no for an answer, he worked hard to get us to the price we wanted to pay! Marco was amazing! He treated us like family. He wouldn’t take no for an answer, he worked hard to get us to the price we wanted to pay! More
by MrsDavis917!
Employees Worked With
Marco Harris
July 18, 2019
Alex hoang is crooked and dirty This dealership is dirty and crooked. I would not recommend this to my worst enemy. Low down Alex is worth about as much as what I wiped my butt with. This dealership is dirty and crooked. I would not recommend this to my worst enemy. Low down Alex is worth about as much as what I wiped my butt with. Thieves, low down crooks.dont make this mistake. More
by Insanepossee
Employees Worked With
Alex sucks
July 11, 2019
Great experience! I honestly had a great experience. Nick, Art Marbury, Tony, and Craige were great representatives. Thanks again! I will certainly share my experien I honestly had a great experience. Nick, Art Marbury, Tony, and Craige were great representatives. Thanks again! I will certainly share my experiences with others. More
by Rockett
Employees Worked With
Nick Pullano and Craige (In financing), Art Marbury, Tony Hicks
June 28, 2019
Great service Greg, our salesperson was courteous, knowledgeable and made sure we got a fair deal. I would recommend HIM to anyone shopping at this dealership. He h Greg, our salesperson was courteous, knowledgeable and made sure we got a fair deal. I would recommend HIM to anyone shopping at this dealership. He has followed with me up personally and patiently answered all of my questions. More
by Fabjudee
Employees Worked With
Greg
June 21, 2019
Amy Lam-Phouangphet knows her cars!! Amy helped us make our new car purchase and trade in. Understood our needs-- great job!! Very friendly-- thorough & knowledgeable. She also knew we w Amy helped us make our new car purchase and trade in. Understood our needs-- great job!! Very friendly-- thorough & knowledgeable. She also knew we were shopping and gave us additional information to consider. Very professional!! More
by RosemaryKicks
Employees Worked With
Amy Lam-Phouangphet Sales Consultant Gwinnett Place Nissan
June 19, 2019
Exceptional Customer Service Mike sold me my first Nissan Maxima therefore it was only fitting to seek him out for my next purchase. He was extremely attentive to my needs, always Mike sold me my first Nissan Maxima therefore it was only fitting to seek him out for my next purchase. He was extremely attentive to my needs, always courteous, patient and very knowledgeable of the Maxima features.I would highly recommend this dealership and Sales Consultant. The financial staff was also personable and extremely helpful in explaining my payment and selecting the right warranty. More
by CWilliamsMax16
Employees Worked With
Mike Matthews
June 09, 2019
Great experience overall. Entire team of sales, finance and managers came together to help in closing the sale. Felt at ease in the way things were handled. Special m overall. Entire team of sales, finance and managers came together to help in closing the sale. Felt at ease in the way things were handled. Special mention to their new sales employee Greg Gregory Milliner More
by Vij
Employees Worked With
Gregory Milliner
May 23, 2019
Great Experience from start to finish Jae was awesome! I can’t thank him enough for helping me Choose my new car the communication was awesome he was very friendly and knowledge and very p Jae was awesome! I can’t thank him enough for helping me Choose my new car the communication was awesome he was very friendly and knowledge and very professional! I would definitely recommend him to my family and friends!! More
by JustMe123
Employees Worked With
Jae Choi
