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Gwinnett Place Nissan

Duluth, GA

4.9
903 Reviews

2555 Pleasant Hill Rd

Duluth, GA

30096

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Showing 903 reviews

May 01, 2022

Excellent service and knowledgeable staff who always keep you informed of anything with vehicle issues More

by nieves_t1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jones
May 02, 2022 -

Gwinnett Place Nissan responded

Thank you for your positive feedback!

April 30, 2022

Very helpful and courteous staff, had car service completed on schedule as promised, car runs and looks good. More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Navi, Service Department. 5 star
May 02, 2022 -

Gwinnett Place Nissan responded

Kc, your satisfaction is our top priority.

April 25, 2022

Got a couple of automated/generic emails but no reply to my two emails sent stating my particular inquiry and circumstances. More

by Palaeogirl.aus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason
Apr 27, 2022 -

Gwinnett Place Nissan responded

Palaeogirl.aus, we regret to hear that you had a this experience with us, but would appreciate the chance to turn your experience around. Please reach out to Chris at 770-476-7771 so that we can better assist in your buying journey.

April 23, 2022

Excellent customer service. The service Representative went out of his way to ensure all of my needs were met. He even went so far as to exceed my expectations. These service re More

by thewhoinamerica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative. Navi
Apr 24, 2022 -

Gwinnett Place Nissan responded

Thewhoinamerica, thank you for your kind review; we are happy to pass along your comments to the team here at Gwinnett Place Nissan!

April 23, 2022

Michael Jones was great to work with. He has a very pleasant personality and easy to work with. Professional and courteous. More

by VINCENTSHANTHAKUMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jones
Apr 25, 2022 -

Gwinnett Place Nissan responded

Thank you for your positive feedback for Michael!

April 21, 2022

Service Advisor Navi Khan is superb. Greet me with a smile and he do the rest for me. Just wait at lounge area. Great service! More

by dyeoh2778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Navi Khan
Apr 24, 2022 -

Gwinnett Place Nissan responded

Dyeoh2778, your satisfaction is our top priority and we truly appreciate the compliments about Navi making your visit superb!

April 15, 2022

The only thing was Gwinnett County was paying my bill and wasn't given the correct amount. So I had to pay the difference, which should have been added on before all work was done and the appraisal was corre More

by Thedra Lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Rodriguez
Apr 18, 2022 -

Gwinnett Place Nissan responded

Hi Thedra Lawson, we are very appreciative of your commentary - please let the department Manager see if any further assistance can be done by insurance company and final billing at 770-476-7771

April 15, 2022

Great service by Al! Thanks for all your help. I will be sure to be back! More

by Smolborn_2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Hardrict
Apr 15, 2022 -

Smolborn_2010 responded

Great service by Al!  Thanks for all your help. I will be sure to be back

Apr 18, 2022 -

Gwinnett Place Nissan responded

Hi Smolborn_2010, we are very happy that Al provided you with such a positive experience!

April 15, 2022

I didn't like the fact of salesman trying to pressure me in buying another car while I wait for my car.. More

by Djtreymia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray George
Apr 17, 2022 -

Gwinnett Place Nissan responded

Thank you again for taking the time to let us know how we did. Unfortunately, I am not showing an employee named Tray George on our staff roster. Do you think there may have be an alternate person we can discuss your insights with? Again, we appreciate you sharing.

April 14, 2022

Great customer service, accurate updates on vehicle management, clean environment, not too busy, and fast service. More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jones, Mike
Apr 16, 2022 -

Gwinnett Place Nissan responded

Lily, we are glad we could help and make your experience a pleasant one

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