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Gwinnett Place Nissan

Duluth, GA

Overview
Reviews
4.8
950 Reviews
Call Dealership (678) 515-9330
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2555 Pleasant Hill Rd

Duluth, GA

30096

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Showing 950 reviews

April 19, 2024

This dealership is very clean,friendly and knowledgeable about there vehicles. Always willing to help you with anything. More

by joleendvorak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
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Apr 22, 2024 -

Gwinnett Place Nissan responded

Thank you for taking the time to leave such a fantastic review! We strive to create a welcoming and informative environment for our customers, and we're delighted to hear we achieved that for you. Our team is passionate about vehicles and committed to providing exceptional service, so it's wonderful to know they were able to assist you effectively. Please don't hesitate to reach out if you have any questions in the future, or if there's anything we can do to help you enjoy your vehicle to the fullest!

April 19, 2024

Price Moore is an AWESOME Service Advisor 🔥🙌🏾 He paid attention to me while I was explaining what needed to be done to my car. 👂 He made some recommendations in plain English so I could understand, and More

by 2017MaxPlat-LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Apr 22, 2024 -

Gwinnett Place Nissan responded

Thank you for taking the time to leave such a fantastic review – we're thrilled to hear about your positive experience at Gwinnett Place Nissan! We pride ourselves on having exceptional service advisors like Price Moore on our team. It sounds like he truly listened to your concerns about your Maxima Platinum, explained everything in clear language, and prioritized your needs and budget when making repair recommendations. We appreciate you acknowledging that he wasn't pushy and respected your financial limitations. At Gwinnett Place Nissan, we believe in building trust with our customers and providing transparent communication. Price's dedication to those values is what sets him apart! We're glad you'll be back to see us for future service needs. Please don't hesitate to ask for Price by name when you schedule your next appointment. In the meantime, if you have any questions about your recent repairs or your Maxima Platinum, please reach out to us!

April 18, 2024

Diamond was great to work with. Got repairs done quickly now I can send my son’s car to him in Italy. He is the Air Force and wants his car. None of his doors locked so they wouldn’ More

by Robertbsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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Apr 19, 2024 -

Gwinnett Place Nissan responded

Thank you for the fantastic review! We're so glad Diamond was able to diagnose and fix the issue with your son's Nissan Altima quickly. It sounds like getting those locks working made all the difference in getting the car shipped to Italy for your son. We understand how important it is for military families to have their vehicles with them when stationed overseas, and we're happy to have played a small part in making that happen. Thanks again for choosing Gwinnett Place Nissan, and for your service!

April 13, 2024

I was satisfied with the service except it seemed to long. 3.5 hrs for inspection and rear brake job after it was previously scheduled for brake noise trouble service. More

by greg-malinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 17, 2024 -

Gwinnett Place Nissan responded

Thank you for your review, Greg. We appreciate you letting us know about your experience. We're glad you were satisfied with the service itself, but we understand 3.5 hours is a long wait time for an inspection and brake job, especially when it was previously scheduled. We apologize for any inconvenience this caused. At Gwinnett Place Nissan, we strive to provide efficient service while maintaining high quality standards. We'd like to learn more about your specific experience to see if there are any improvements we can make to our scheduling and communication processes. If you're comfortable sharing more details, you can contact Chris Tomlinson at 470-607-0936. He'd be happy to discuss your experience further and ensure any concerns are addressed. Thank you again for your feedback. It helps us identify areas for improvement and continue to deliver exceptional service.

April 09, 2024

Very professional and courteous Tech. And service center in the northeast Atlanta Georgia provides the best! More

by tqadirghallab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 09, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with professional and courteous service. Please visit us again for all of your vehicle needs.

April 07, 2024

Service rep was accurate in stating the time it would take for the routine service to happen. Didn’t take any longer than stares. But for some reason the service tech lowered my truck’s tire pressure t More

by davidnuxoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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Apr 08, 2024 -

Gwinnett Place Nissan responded

Hi David, Thank you for your review. We are happy to hear that our team provided you with quick service. We apologize for your tire pressure issues. Please visit us again for all of your vehicle needs.

April 02, 2024

Our experience buying a new was elevated with the amazing customer service that Natalia Soto provided. We bought a new car from her and she helped us with the process from beginning to end. She is the best More

by Mabel Varon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalia Soto
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Apr 03, 2024 -

Gwinnett Place Nissan responded

Hi Mabel, Thank you for your review. We are happy to hear that Natalia provided you with amazing service. Please visit us again for all of your vehicle needs.

March 26, 2024

The wait was so long 3 hours! ! I hope the next visit is not that long please!! Thank You for the service!! More

by Cimp03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micholas Jackson
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Mar 27, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with good service. We apologize for the extended wait time. Please visit us again for all of your vehicle needs

March 25, 2024

I have two nissans and have been having them serviced at GWINNETT Place Nissan for years. I always get professional service thats geared towards my service needs. My service advisor Gil Rodriquez and mechan More

by Taurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Rodriguez and Lee the mechanic
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Mar 27, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are happy to hear that Gil and Lee provided you with great service. Please visit us again for all of your vehicle needs

March 24, 2024

Being with them since2016 when I got my Nissan love Gwinntte and the service department mike Jones in the service is the best More

by Zetalowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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Mar 25, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are pleased to hear that our Mike Jones and our team provided you with great service. Thank you for your kind words and support. We look forward to working with you again.

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