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Gwinnett Place Honda
Duluth, GA
2,521 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,521 reviews
Verified Customer
March 06, 2020
Excellent service, awesome experience! First car I buy and I like absolutely everything! Lorenzo was my seller and is an awesome guy! And Tylor the finance guy is awesome two! Highly recommended! and I like absolutely everything! Lorenzo was my seller and is an awesome guy! And Tylor the finance guy is awesome two! Highly recommended! More
by riveraadalberto35
Employees Worked With
Marquis Taylor, Lerenzo Winns, Chinenye Okafor
February 05, 2020
Pleasant and Professional I came in to get the other key that I did not receive when I purchased my vehicle. I first saw Shana and she kindly started the process. She then took I came in to get the other key that I did not receive when I purchased my vehicle. I first saw Shana and she kindly started the process. She then took me to Trevin and he took care of the rest. While having my car they addressed a recall that I knew nothing about. I was there a little longer because of this. Overall I am glad and pleased with my experience there. More
by NAES9554
Employees Worked With
Shana McCants, Trevin Hendricks
December 20, 2019
disorganized non people oriented pack of thieves The most frustrating experience ever. I walked in and told the greeter I wanted to drive a CRV and a Pilot. He walked away muttering something about a The most frustrating experience ever. I walked in and told the greeter I wanted to drive a CRV and a Pilot. He walked away muttering something about a sales guy. I waited 20 minutes sitting in a CRV, putting my hands out the window and sun roof trying to flag down one of the fifty employees who walked by staring down at a phone or paper, ignoring me. I even hit the giant xmas bow off the roof and it almost hit the girl walking by and she just stepped over it. I called the dealership from inside the car in the showroom. I asked if they sold cars here? In a few minutes someone came by and told me he was getting a salesperson. Ten minutes later someone showed up. Maury, who was pretty good. I picked a few cars from the computer and Maury went to find them…… so I could test drive one. 20 minutes later, almost an hour after walking in the door I am still sitting in a car in the showroom and Maury finds me and tells me they are still trying to find the key. At exactly one hour I decided that I would not buy a car from these BOZOS who can not even keep a customer in the showroom or find a car (even one like I asked, I just want to determine if I like the model AND THE DEALERSHIP not necessarily the car. I chose to walk out. Then the sales manager calls start. Of course the xxxxxxx wants to blame poor Maury who is trying real hard but working among a bunch of incompetent dealership people who can not get a car to drive in 30 minutes……… I spent 60 minutes of my life with maybe 5 minutes of human contact in this dealership. Then the next day another sales manager schmuck woman calls and asks me about Maury……who actually helped me…..I told her Maury was great it is your dealership that shows no regard for a potential customer. This sales manager woman asks me if there is anything they could do. I said yeah, let Maury drive the two cars over to my house so my wife and I can test them. The b**ch hung up on me. Gwinnett Place Honda. They are the worst. Go anywhere else. More
by woodridgestudi00
Employees Worked With
Maury Courtney
December 13, 2019
Great dealership I flew down from MN to GA to buy my Honda Pilot. The internet sales manager and the sales associate did a great job and was a pleasure to work with. I flew down from MN to GA to buy my Honda Pilot. The internet sales manager and the sales associate did a great job and was a pleasure to work with. More
by ktran44
Employees Worked With
Joy Abraham, Joseph Meeni Yim, Ronnie Butler
October 25, 2019
Great service, very timely to scheduled appointment. It was right after work, they got me in and out well within time I was told. Provided recommendations for additi very timely to scheduled appointment. It was right after work, they got me in and out well within time I was told. Provided recommendations for additional service, but was not plushy. Overall, just a great experience. Car wash included. More
by MRMCGEECLOTHIER
Employees Worked With
Zach Rearden
October 18, 2019
Quick and Easy The staff is friendly and helpful. No pushing for extra services. Service is timely. The Shuttle service is good, Wish the shuttle can go farther. The staff is friendly and helpful. No pushing for extra services. Service is timely. The Shuttle service is good, Wish the shuttle can go farther. More
by Alin1957
Employees Worked With
My Ahn Nguyen
October 18, 2019
Hendricks Auto Collision really disappointed me I am extremely disappointed and upset to say the least about the service at Hendricks Auto Collision. Matt Paolini did not call me once, even after I I am extremely disappointed and upset to say the least about the service at Hendricks Auto Collision. Matt Paolini did not call me once, even after I contacted him for an update on my vehicle. So I went in to the location and asked for the manager, that was Rick Eve. So disrespectful, rude and curt. I have spent thousands at Gwinnett Place Honda for a car purchase and later service and had nothing but outstanding praise for their used sales and service departments. However, when it comes to collision repair, I am utterly disgusted at the level of treatment I received. My service rep was the only person who kept in touch with me and I really did not understand this. So I tried to explain it to Rick Eve, only to be interrupted multiple times during our discussion which only fueled my dissatisfaction. I just walked off with the word “please” in my request and he kept stating that he would not be talked to in that way and later when I asked a woman at the reception desk for his manager’s name, he told her to call the cops on me. I just walked off and left. I am in need for a new car but will never buy another there or take my car in for service because I am still in shock about this. Totally uncalled for and unsatisfactory service! More
by zlpalmer
Employees Worked With
Matt Paolini, Ricky Eve
October 17, 2019
Fantastic!!! Gwennett Honda's employee's were super helpful in handling me making my purchase and with getting me a great price for the car. THANK YOU ALL. Gwennett Honda's employee's were super helpful in handling me making my purchase and with getting me a great price for the car. THANK YOU ALL. More
by KOEHLERR1
Employees Worked With
Chad Mills, Danny Moon, Chris Suh
October 15, 2019
Great sales person and great service Daniel limb is a great sales person. Make my whole purchase experience great. Great service overall. Great car so I would recommend gwinnett place to Daniel limb is a great sales person. Make my whole purchase experience great. Great service overall. Great car so I would recommend gwinnett place to all my family and friends now. Thank you More
by BASSEMGHATTAS
Employees Worked With
Daniel Limb
