Gwinnett Place Honda

I had wrecked my Honda Hybrid and was considering purchasing a new car. Being carless, I was using the internet for my preliminary shopping. I had looked at the Honda Fit and it was one of my top 2 purchasing a new car. Being carless, I was using the internet for my preliminary shopping. I had looked at the Honda Fit and it was one of my top 2 choices. I wrote requesting a price. I had gotten several responses and was told by others to call the dealership, which was not what I had requested. Mr. Butt gave me the information I needed. He called me a few hours later and asked if I had received his information. I told him I would not be able to come visit or make any decision until after the weekend. He was informative, polite, and kind. He did not pressure me in any way. I think internet buyers are not the same as the buyers who walk onto the lot. Mr. Butt respected my knowledge of the car and that I was only looking for a few extra pieces, price and a test ride. He didn't tell me about the cup-holders or the pen-holder in the glove box, he realized that would not help him make the sale. He respected me and my decision-making capabilities. When I told him on Monday that I had decided to repair my Hybrid instead of buying a new car he was understanding and polite. He didn't make a sale, but he did gain my respect. I will look for him in the future and hope he will be at Gwinnett Place Honda. (By the way, my Hybrid was purchased via internet at GPH in 2002, for 2003 civic) More

We had a very good experience with Rich Alatrista and everyone else there at Gwinnett Place Honda. This is the third time in the past four years that our family has purchased a new Honda at Gwinnett Plac everyone else there at Gwinnett Place Honda. This is the third time in the past four years that our family has purchased a new Honda at Gwinnett Place Honda. We have enjoyed the experience each time and that's why we continue to return to Gwinnett Place Honda whenever we are in the market for a new/used car. Thanks! More

Reggie did a wonderful job for me and I got the deal I was looking for despite my nerves in buying a new car. Will make sure all my friends and family know where to go for a stress free experience because was looking for despite my nerves in buying a new car. Will make sure all my friends and family know where to go for a stress free experience because you know that Reggie is working for you. That's no BS. More

Great experience from start to finish. I went there just to look at cars and just loved the odyssey so much i decided to lease one. I worked with several people there during the whole experience and every o to look at cars and just loved the odyssey so much i decided to lease one. I worked with several people there during the whole experience and every one did what they needed to do. If you just want a great deal on a great car without any of the usual car dealer games, then i suggest you shop here. I have gone through about 5 cars in 6 years, including two caddys one dodge, and one infinity. This is my second honda (both from this dealer) and the experience I had is the new standard by which all other dealers will be judged. More

Reggie was extremely professional and responsive throughout the process. I drove from Birmingham to Atlanta to purchase my vehicle because Gwinnett Place Honda was able to be beat my local dealer o throughout the process. I drove from Birmingham to Atlanta to purchase my vehicle because Gwinnett Place Honda was able to be beat my local dealer on price by approximately $700 on an Accord. Assuming I do not incur any significant unexpected taxes/fees from buying a car out-of-state, I would recommend GPH and Reggie to anyone interested in purchasing a Honda. More

Reggie was incredibly responsive and was able to get me the information I needed on price before I went into the dealership. There were no surprises during the buying process and they spent a lot of time the information I needed on price before I went into the dealership. There were no surprises during the buying process and they spent a lot of time making sure I was comfortable with my new CRV. I would recommend this dealership and also working with Reggie. Nice guy, very consultative. More

The staff at Gwinnett Place Honda made the car acquisition process as pleasant as possible -- never much fun to spend the entire day dealing with the selection and processing the paper work, etc b acquisition process as pleasant as possible -- never much fun to spend the entire day dealing with the selection and processing the paper work, etc but thanks to all for working hard to make the expericence as quick and painless as they could. Mike Blair More

As a returning GP Honda customer (purchased an 05 Pilot, which had been faithfully serviced at GP Honda until last week when I gave it to my son, who moved to Charlotte), I have to say that the experience w which had been faithfully serviced at GP Honda until last week when I gave it to my son, who moved to Charlotte), I have to say that the experience was exceptional. From the initial handoff from Jim Daley to Dann Long, to the "can do" attitude of Dann, who quickly located the right 2011 Pilot AWD from your Memphis dealership, to the trade in team that evaluated my 2009 Jetta trade in, providing a fair offer, your team worked like a Nascar Pit Crew, completing a complicated transaction in record time (Monday to Wednesday, signed sealed and delivered.). I commend the entire team, including Chad Mills; Marco Van Bastelaar (Marco made the administrative part of the process easy, and demonstrated value in the extended warranty and maintenance programs, which I purchased); Ted; Kathleen, who shared with me the options available for the 2011 Pilot (thanks to her help, I'll be returning for a cargo cover, mat and all weather floor mats); to the service/prep team that worked to ensure the car was in exceptional condition; and all the others behind the scenes for a job well done. I'll definitely send anyone who is looking for a great deal and exceptional service your way. Best regards, rchadk / Atlanta GA Ps Marco also provided me with referrals to Kam Cheung and Bob White in Service and I look forward to seeing them soon. More

I offer an overall rating to GPH of '5' I do his because of the luxury I was extended to deal solely with Reggie for my purchase of a 2011 Pilot. I did encounter 1 other person for a breief description of of the luxury I was extended to deal solely with Reggie for my purchase of a 2011 Pilot. I did encounter 1 other person for a breief description of offered accessories (Thank You Kristian) . Reggie was, to my wife and I the ideal salesperson. He was clear about his objective of making a good arms length deal. We were made to feel welcome. (Thank You Reggie). Regardless of whether I could have possibly gotten a better bargain, what was important to us was the trustworthiness of who we were dealing. We got what we wanted. I encourage any prospective buyer to seek Mr. Reggie Demande. You'll be greeted with courtesy and treated fairly with no punches. I am seriously considering another purchase from this young man for a Honda Ridgeline. We'll see. Purchasing a vehicle is a HARD thing to do. After reading all Post for GPH on this site it's Clear that even some customers can be difficult, but there is NO excuse for a sales representative to EVER be condescending or rude. Something apparently displayed by some sales personnel My answer is GO REGGIE. More

After dealing with a lot of Mickey Mouse and slow responses from other Atlanta area Honda dealers, GPH stepped up to the plate and provided me exactly what I wanted and did it in such a way that I di responses from other Atlanta area Honda dealers, GPH stepped up to the plate and provided me exactly what I wanted and did it in such a way that I didn't feel like I was getting "taken for a ride" at any point during the process. Tim Kettler, the Internet Sales Manager, was excellent to work with, espeically for someone like me with a busy schedule who doesn't have a lot of time to spend hanging out at the dealership or chatting on the phone trying to decide what to do. He answered 99% of our questions before we ever stepped foot on the lot, and he answered the rest of them once we got there. His knowledge of the vehicle and ability to help us make the deal work without a lot of pressure or "bait and switch" tactics went a long way to making the sale, and the good pricing that GPH gave us certainly helped also. Even when we ran into a few unexpected surprises (our fault, not Tim's), he helped us work through them without a lot of added pain and suffering. Also, Kathleeen Heagerty did a great job of working with us (and around our 3 kids) to make sure we understood all the little details, manuals, etc. and was very accomodating on helping us figure out what accessories we needed, etc. Last but not least, Jamal Gunn made the money side of things work as painlessly as that part of any transaction can be. He was no nonsense, helped us out where he could, and gave us great advice to help us make up our minds about things related to financing, warranties, trade-in payoff, etc. Bottom line: a bang-up job by everyone we worked with, and especially, Tim. Without his patience, understanding, and assistance, we would still be talking to those other guys and probably not getting very far. More