Gwinnett Place Honda
Duluth, GA
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Bought a Certified pre-owned 2007 Honda Odyssey at Honda Gwinnett Place. The salesman (Mansoor Butt) was very diligent, knowledgable and helpful throughout the car-buying process. Since we have made the pur Gwinnett Place. The salesman (Mansoor Butt) was very diligent, knowledgable and helpful throughout the car-buying process. Since we have made the purchase, Mansoor continued to follow up to ensure that we are happy with our purchase; returning our calls promptly for any pending issues we had (e.g. missing dvd remote, floor mat and some other items). He also faciliated the repair of small dings and dents on the car and even fought with the body shop to make sure the dents/digs get fixed. Mansoor did a great job! The only issue we had is the quality of work (not the salesman fault) - who ever did the 150-point inpection did a sloppy job. Ours is certified pre-owned but when we got it, we had to go back to the dealership because it was out of alignment bigtime, wheels were not balanced, some of the dash lights were out, noise issues. I doubt if the car was thoroughly checked before putting it on sale. So my advice, when buying a used car, even if it is a CERTIFIED pre-owned car, it's best to have it inspected by an independent mechanic before you buy it. More
i was in an accident on the fourth of dec. and needed a new car. i looked and looked , so i went on the internet left my number, name, info, etc.. half a day goes by and reggie contacted me. wow, no small new car. i looked and looked , so i went on the internet left my number, name, info, etc.. half a day goes by and reggie contacted me. wow, no small talk just straight foward answers. finally, some one who just told me straight out. we looked at used, i picked out a few , i told him my budget; he did some research called me back the next day it was good. still wanting the best deal i visited some other dealerships, honda in woodstock where i worked by. terrible wanted my money not the dealer/friend realationship, just spend and get this over with. then to vw dealer in roswell, wow how too buiness sale sale sale. they almost forced a lease on you and if you like to finance you dont have enough money. very very dissappointed!! :( anyway, a few more days went by reggie called me again i went to look for new cars and price, couldnt believe how much he cared, very loose but casual and professional. i was excited, still i wanted the best deal. i negociated a great price even extended the warranty. i would recommend gwinnett place honda to anyone , why simple 1)they dont rush 2) the cut otu the small talk 3) great value: soooo thanks reggie and gwinnett place honda! :) ben curtright More
I have an excellent experience with Mr. Mansoor Butt and other whom I have met with at Gwinnett Place Honda where I have bought two Odyssey, (2007&2009). I found Mr. Mansoor Butt very dedicated, well-inform other whom I have met with at Gwinnett Place Honda where I have bought two Odyssey, (2007&2009). I found Mr. Mansoor Butt very dedicated, well-informed and experienced sales person whom you can feel free to discuss everything you would like to asked about the vehicle and price. I will recommend him and Gwinnett Place Honda to my family and friends. More
I had a very good experience with Mansoor Butt and everyone else at Gwinnett Place Honda. Mr Butt was very knowledgable about the vehicle and professional with me. He did an outstanding job and I will everyone else at Gwinnett Place Honda. Mr Butt was very knowledgable about the vehicle and professional with me. He did an outstanding job and I will be recommending him to family and friends. He will also be the person I go to for any future purchases. This is the fifth time in the past seven years that me and my wife has purchased a new Honda at Gwinnett Place Honda. I purchased my Honda Accord 2011 in December 2010. We have enjoyed the experience each time and that's why we continue to return to Gwinnett Place Honda whenever we are in the market for a new/used car. Thanks! More
I purchased my 2005 Honda Odyssey in February 2010 and have called Paul several times to help resolve some issues. He has always been pleasant and willing to do whatever he could to help resolve things qu have called Paul several times to help resolve some issues. He has always been pleasant and willing to do whatever he could to help resolve things quickly. I recently called with some questions after not having talked to him for about 6 months and he still remembered who I was!! He even remembered my little boy's name. I was really impressed with that and wanted to make sure he would receive some recognition for his outstanding service. If I ever know of anyone looking to purchase a Honda vehicle, I will DEFINITELY refer them to Paul!! More
I had done my internet research and located the Ridgelines that looked about right for me. When I sent the inquiry to GPH, Reggie responded right away. Even asked for the specific needs I had so h Ridgelines that looked about right for me. When I sent the inquiry to GPH, Reggie responded right away. Even asked for the specific needs I had so he could locate the right vehicle. We met the next day and found what seemed to be a great candidate, but no matter how hard the sales staff tried they couldn't get to my budget line. As we were leaving, Reggie noticed a Ridgeline that had come in on trade the previous day, and hadn't even been cleaned up yet. He offered me a chance to check it out and WOW! It was perfect. After lots of discussion with sales managers, the staff were able to bring the truck up to my specs and down to my budget line. GREAT WORK! And Reggie was the guy who made it all happen. My thanks to him - excellent customer service, good intuition on what would work, and a good listener too. Way to go GPH! More
The salesperson was friendly and professional. I've done my price research in advance, so I knew what I wanted to pay. I was expecting the usual BS: "I need to talk with my manager, etc.". There was NONE my price research in advance, so I knew what I wanted to pay. I was expecting the usual BS: "I need to talk with my manager, etc.". There was NONE of it! The whole transaction, including the paperwork took less than two hours. All additional options were clearly explained to me, but no pressure to buy things I didn't need. It was very pleasant experience overall and I will definitely be bringing my car back for service. More
Great experience. Very friendly. Great prices. Missed my favorite tv show but it was worth it. Thank goodness for DVR. I love my car. Service employees were very helpful as well. Will recommend deale my favorite tv show but it was worth it. Thank goodness for DVR. I love my car. Service employees were very helpful as well. Will recommend dealer. Honda is the best! Best sales people :) More
I honestly couldn't be happier...with my new CR-V and with the experience Dann Long and Dennis Hamilton (and Sara and Marcos) provided at Gwinnett Place Honda. I want you to know that I visited two othe with the experience Dann Long and Dennis Hamilton (and Sara and Marcos) provided at Gwinnett Place Honda. I want you to know that I visited two other Honda dealerships in the process of buying this car and didn't get half the service, candor or information that this team gave me. I appreciate that everyone stayed late and that they were all honest and up front with the information. Dennis was remarkably well-versed on the CR-V and knew things that the other two dealers surprisingly did not. (For instance, when I asked one of the other dealers if the rear seats had any way to lock them in the rolled forward position, I was told No, they didn't...but that it would take a good deal of acceleration to make them roll backwards. My concern was that a dog could be standing right behind that seat and have it land on them. Anyway, Dennis (before I even asked) rolled the seat forward and showed me how to latch it so that it wouldn't roll backwards. Needless to say, I was very impressed, and relieved.) There were no surprises in the price...it was all spelled out in the original quote email. The base quote was lower than I was quoted through my insurance, USAA, and the lowest I've seen since I began looking at CR-V's. When I asked Dann about the cost of Dealer Added Accessories, he admitted that those would be additional cost and probably around $300. He was right on the money, so I wasn't blind-sided by extra costs upon arrival at the dealership. What he wrote was what it cost and that is the most respectable aspect of my experience. More
It was a great pleasure working with Mr. Louis on buying my new 2011 Pilot. He was very knowledgable about the vehicle and personable with me as though we had known each other for years. He did an outstan my new 2011 Pilot. He was very knowledgable about the vehicle and personable with me as though we had known each other for years. He did an outstanding job and I will be recommending him to family and friends. He will also be the person I go to for any future purchases. I worked with Stan also and he was great very friendly. I gave this rating because it was deserved and I am very pleased with the service I have received from not only the salesman and manager, but the dealership as an whole. Everyone was great! Even talking to the receptionist was a pleasure, she always has a smile on her face. I will always be a part of the Gwinnett Place Honda family. Thanks, Shana More