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Gwinnett Place Honda
Duluth, GA
2,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 05, 2015
Great Customer Service compared to other dealers I was shopping for an economical SUV/Crossover/Wagon and shopped around for a couple of months. I visited other dealers but no one came close to the g I was shopping for an economical SUV/Crossover/Wagon and shopped around for a couple of months. I visited other dealers but no one came close to the great customer service provided by Michael Heng at Gwinnett Honda Place. He was straight forward, honest, and always trying to accommodate my needs. He never tried to push any sales that did not fit my needs or interested me. I highly recommend his services. I knew what I wanted before I entered Honda and ended up purchasing a 2015 Honda CR-V with Navigation and heated seats :-) Exactly what I was looking for with a good price. More
by fercosta2004
Employees Worked With
Michael Heng
November 30, 2015
Miscommunication with purchased extended warranty I have purchased several new Hondas from this dealership and never had any issues. A few years ago, I bought my daughter a used Lexus IS250 from this I have purchased several new Hondas from this dealership and never had any issues. A few years ago, I bought my daughter a used Lexus IS250 from this dealership and brought the extended warranty. Well, somewhere in the communication regarding the warranty, there was "miscommunication." I am told that the extended warranty goes back to the "birth" of the car. However, why am I concerned with a warranty back to the when the car was new when I didn't even own the car? Long story short, the warranty expired in January -- which we all felt was longer. We went to Lexus to have her radio fixed and the Lexus dealership gives me this bad news. I called Gwinnett Place Honda and have spoken with Albert Thompson each time. I explained to him that there was miscommunication when the warranty was discussed and "sold" to me because that is not what my daughter and I understood. It took numerous phone calls to Albert before I finally heard back from him and he said there was nothing they could do for me. I told Albert that I was asking them to at least meet me in the middle due to the miscommunication and all of the business I had given them. In the last few months, I even took my sister there to get her car. I asked Albert to please go back and talk to them again. Once again, I have left messages that have gone unanswered. Albert seems like a very nice person, but customer service and responsiveness is not high on their list. I am very disappointed and there are many other Honda dealerships to go to in Atlanta. More
by Sue
Employees Worked With
Albert Thompson
November 25, 2015
New Car Purchase I came in for an oil change on my 2013 Honda Accord and drove away with a 2016 Honda Accord. Was not planning on this, but had a great experience an I came in for an oil change on my 2013 Honda Accord and drove away with a 2016 Honda Accord. Was not planning on this, but had a great experience and is very satisfied. More
by mmrn
Employees Worked With
Chad Mills, John Kinlaw
November 17, 2015
Excellent service I would like to express my extreme satisfaction with this Honda dealership. The staff was extremely helpful especially Clement Iyoha and Chad Mills.I I would like to express my extreme satisfaction with this Honda dealership. The staff was extremely helpful especially Clement Iyoha and Chad Mills.I would recommend this dealership and staff to everyone. They made sure they put my daughter in a safe car and for that I'm extremely grateful. God bless. Thank you Xiomara Mejia More
by Xio1959
Employees Worked With
Chad Mills, Clement Iyoha
November 16, 2015
A Lovely Experience! Joseph Yim and Ila Bankston could not have made this process any better. They were professional, knowledgable and I was able to afford a new CRV when Joseph Yim and Ila Bankston could not have made this process any better. They were professional, knowledgable and I was able to afford a new CRV when I expected to buy used. I could not be more pleased. More
by Anita
Employees Worked With
Ila Bankston, Sam Whang, Joseph Meeni Yim
November 07, 2015
Excellent Service Mr. Mansoor Butt is very professional and highly experienced person at Gwinnett Place Honda. He provided us with excellent customer service. We will Mr. Mansoor Butt is very professional and highly experienced person at Gwinnett Place Honda. He provided us with excellent customer service. We will definitely shop here again. More
by Hina2015
Employees Worked With
Mansoor Butt
November 03, 2015
Dealing with Jayson was a breath of fresh air. This was by far the easiest car purchase I have had yet. I was able to negotiate the price of the car via email without the sell tactics used at othe This was by far the easiest car purchase I have had yet. I was able to negotiate the price of the car via email without the sell tactics used at other places. I used consumer reports /truecar service and GPH honored the price with additional discounts. My communications were with Jayson Rollins and Joseph Yim. I was able to finalize the price total with Jayson via email and go into the dealership for a test drive without him trying to "sell me". Dealing with Jayson was a breath of fresh air. He was the major reason I actually bought the car at this dealership. Met various individuals at this dealership which most were nice and easy going. The only thing I didn't appreciate was the final minutes of my interaction with the finance guy when it came down to the extended warranties. I won't mention his name because overall he was a great guy and I enjoyed my interaction with him, but he did his hard sell on the extended warranties. I never told him I wanted it, but he still tried to slyly include it while signing all the documents which left a bad taste in my mouth. He could have been worse though as I have experienced worse so I won't let this deter me from coming back when purchasing another Honda. More
by JD_Lerma
Employees Worked With
Joseph Meeni Yim, Jayson Rollins
November 03, 2015
No hassle I dealt with Kendyl Brown and had a very good experience I was very busy so he came to me to finish all the papers needed to finish the deal. I would I dealt with Kendyl Brown and had a very good experience I was very busy so he came to me to finish all the papers needed to finish the deal. I would definitely recommend Kendyl to others. Thanks Kendyl. More
by nhanna
Employees Worked With
Chad Mills, Kendyl Brown
October 29, 2015
kept their word I dealt with Stanley chen and joseph yim. had other dealers with quotes, but they kept there word about the price. this was my first new car ever an I dealt with Stanley chen and joseph yim. had other dealers with quotes, but they kept there word about the price. this was my first new car ever and I will go back to them. awesome customer service f Greg Beach More
by gbeach
Employees Worked With
Chad Mills, Joseph Meeni Yim, Stanley Chen
October 23, 2015
Excellent Customer service I met Michael Heng 2013when I bought Honda Accord 2014 and he gave warm and excellent effort to help me to buy the car. Again I come back 2014and go I met Michael Heng 2013when I bought Honda Accord 2014 and he gave warm and excellent effort to help me to buy the car. Again I come back 2014and got another 2015 Honda Accord .again come back this week and bought 2015 Hind Civic. And if I need another car or relatives I don't hesitate To recommend Gwinnett Place Honda with Michael Heng. Thanks Mohamed Omer Nimo Yonis Nasra Yonis Saynab Yonis More
by Yonis
Employees Worked With
Michael Heng
