Gwinnett Place Honda

Not sympathetic to customers I feel you are in business for the customer since they are the ones supporting you! My experience with Gwinnett Pl Honda is that they are not Custome I feel you are in business for the customer since they are the ones supporting you! My experience with Gwinnett Pl Honda is that they are not Customer friendly! Oh they were reasonable (I'll say) when I bought the car (even though it was late at night and I did feel pressure to buy that night) But after buying the car I had a bad feeling and realized i was in over my head financially! Wanting to return the car the next day they gave me all kind of xxxx and said NO! Mind you this was the next day and they would not budge! Finally after talking to 3 different people...They bought the car back at $1500.00 less than I had paid for it the day before.! This happened (buy back) Dec 16, 2015 and I still have not gotten back my down payment of $6000.00 less the buy back deduction! If i had known this dealership was of this type...I'd have gone elsewhere! ........Never again! More

recent car purchases My experience with Mike Pham was incredible. As a matter of fact I bought one used car from him and returned to buy another used car. Everything went My experience with Mike Pham was incredible. As a matter of fact I bought one used car from him and returned to buy another used car. Everything went very well. More

Great Experience Mike Pham was my dealer and he was extremely helpful while not pressuring us to buy from him. I appreciated how much time he took with us, and he was Mike Pham was my dealer and he was extremely helpful while not pressuring us to buy from him. I appreciated how much time he took with us, and he was very professional. As buying a car goes, everything went very smoothly. More

False Internrt Price Quote I was misguided by salesman . Invited me Gwinett Honda gave me wrong quote three times on wrong day and misused my time to purchase a vehicle on Xmas I was misguided by salesman . Invited me Gwinett Honda gave me wrong quote three times on wrong day and misused my time to purchase a vehicle on Xmas (Dec-23-15) time bcs after that I don't had any other opportunity left to buy vehicle from other dealer. ( Dec-24 and Dec-25 holidays) Insulted by Salesmanager Joseph offering me gas money to drove 200 miles one way to buy vehicle from Gwinett Honda who had good name and reputation . But very disappointed , thought will get good composition from Gwinett Honda's sales team after this hitch but nothing from sales team , After drove back 200 miles home discuss with friends and family about experience and price paid for new Honda feels that was cheated by Gwinett Honda very badly. Don't recommend to any one. Even after bought no courtesy calls from Gwinnett Honda about new car purchase . More

Excellent Customer Service I purchased my 2013 Chevy at Gwinnett Place Honda. The salesperson Mike Pham is an amazing employee, knowing how to deal with customers by identify I purchased my 2013 Chevy at Gwinnett Place Honda. The salesperson Mike Pham is an amazing employee, knowing how to deal with customers by identifying and fulfilling their needs. Through my purchase experience, I understood that Gwinnett Place Honda is offering an outstanding customer service and Mike Pham has been reflecting that. He really made me feel confident! No stress at all. I can't hesitate to recommend Gwinnett Place Honda to others. More

Great customer service I have had my Honda serviced at Gwinnett place Honda since I bought it from them. The customer service has always been great. My car is making a grind I have had my Honda serviced at Gwinnett place Honda since I bought it from them. The customer service has always been great. My car is making a grinding sound every once in a while, the service department has not found the cause of it yet, but the experience is always great with Gwinnett place Honda. I had had my other truck serviced by a different dealer in by gwinnett place mall and it is about as bad as you can get. SO the fact that we still have not found the problem , and I am still leaving a good review should tell you something. More

Honest, knowledgeable, insightful, responsive. I contacted Joel Abrams from a USAA Auto Circle referral experience more than one year ago. I thought at the time I was ready to purchase a new Honda. I contacted Joel Abrams from a USAA Auto Circle referral experience more than one year ago. I thought at the time I was ready to purchase a new Honda. I was driving a 1998 Honda Odyssey that I purchased in 2001. After my first conversation with him by phone, I knew that Joel would be the person I would purchase my car through. He listened to me, was knowledgeable, and understood my situation and his product, but he did not pressure me. He gave me information on several cars that matched my criteria in addition to the car I had identified and showed a willingness to continue to look for a car that would meet my needs. He followed up several times with me during my search that included looking at cars from other dealers. Ultimately, I dropped the idea of buying a car at that time, because I was building a new home and didn't want to spend the money. My car was still running well. A year year later, when my home was almost complete, I decided I really needed a new car that would give me confidence to drive the hour commute daily, so I contacted USAA again, but this time, because of my positive phone experience with Joel a year ago, I looked for a car at his dealership and specified to USAA that I would only deal with Joel. I know this sounds strange, but that is how strong my original impression of him was a year ago. I knew that If he had a car that met my needs, I would buy my car with his help. When we met in person, my feelings were reinforced. Joel is a genuine person with integrity and a good understanding of the product he is representing. He listened to my needs, he was flexible and supportive and discussed my options carefully. I Am thrilled with my new pre-owned certified Honda Pilot! Joel is the man! I'll purchase my next car with his help! More