Gwinnett Place Honda
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 2,512 reviews
Very please! We took our 2016 CRV in to the Body Shop for repairs and worked with Ariel Bibic. He service was personal, timely, professional and sincere. He called We took our 2016 CRV in to the Body Shop for repairs and worked with Ariel Bibic. He service was personal, timely, professional and sincere. He called the insurance adjuster for us when we failed to get in contact with the proper person due to 'phone busy' to obtain approval for the car rental. He updated us with the supplemental issues after working with the insurance adjuster.. Ariel has been very pleasant and professional in his service. I have confirmed what my friend's recommendation concerning Gwinnett Place Honda Body Shop. More
Great experience with Chris & Joseph at Gwinnet Place Honda! Great experience at Gwinnett Place Honda, just bought our new 2016 Odyssey there! We worked with Chris Suh & Joseph Shin and they were wonderful, prof Great experience at Gwinnett Place Honda, just bought our new 2016 Odyssey there! We worked with Chris Suh & Joseph Shin and they were wonderful, professional, and helpful in every way. I contacted about 15 dealerships before narrowing it down for best price quotes and best customer service and then decided to go to Gwinnett Place in person as the first dealership to visit- and then didn't have to go anywhere else since we drove home our new Honda we bought there that night! Chris & Joseph were super helpful by email as well, always quick to respond and answered all my questions. We live out of state and about 3 hours away and it was well worth the drive and buying from them. We got there later than we had planned and they stayed open late for us to get everything done! When I wanted to take a picture of our family one last time with the old Odyssey that we traded in before we drove off in our new one and realized my phone was out of batteries, Chris offered to take it with his phone and texted it to me. They were very knowledgeable, patient, helpful, and go the extra mile at Gwinnett Place Honda for their customers. When someone sees you coming in they hold the door for you (nice added courtesies like that from the staff) The dealership was also incredibly clean including the nice kids room! It was completely a no pressure experience from start to finish, and Albert in finance was awesome as well, even though it was late he answered all of our questions and was happy to help! We definitely had a pleasant experience at Gwinnett Place Honda and I would definitely recommend Chris and Joseph to anyone thinking of getting a new car! More
Thank you Mary Martin for professionalism and excellent help I just bought a car at gp honda Duluth and will like to acknowledge the excellent help and professionalism I had from your sales consultant Mary Marti I just bought a car at gp honda Duluth and will like to acknowledge the excellent help and professionalism I had from your sales consultant Mary Martin. She took me through the viewing of available cars and helped me make the correct choice. She was very knowledgeable and calmly, professionally answered all my technical questions. She was in control of the extensive and demanding paper work at all times,giving me the requisite help at all times. I will recommend her services to anyone wishing to buy a car at Gwinnett place honda. Gracias Mary. More
Great Service Whenever I come in for servicing, I always request Ronnie Butler. He is very good at what he does. He is very attentive and thoughtful. He is also ver Whenever I come in for servicing, I always request Ronnie Butler. He is very good at what he does. He is very attentive and thoughtful. He is also very meticulous in his work. I am always pleasantly surprised by his kindness and attention to detail. He is surely an asset to the company. More
Honda Pilot purchase I have been driving a GMC Suburban for 17 years (265,000 miles). It was time to let it go, so I started my search about 18 months ago. Nothing compar I have been driving a GMC Suburban for 17 years (265,000 miles). It was time to let it go, so I started my search about 18 months ago. Nothing compared to the comfort and visibility of the GMC. I got interested in the Honda Pilot and continued searching. I went to Gwinnet Place Honda in the Atlanta area to check a used Pilot I saw on line but saw another I liked better. The staff at that dealership is very professional and not at all high-pressure. Joel Abrams was a delight to work with as well as his manager Rodney Brown. I would definitely recommend them if you are in the market for a car. I also found their service department to be top notch. More
World Class Service I truly experienced "world class customer service" at Gwinnett Place Honda today. Todd in the collision center went above and beyond to accommodate me I truly experienced "world class customer service" at Gwinnett Place Honda today. Todd in the collision center went above and beyond to accommodate me during the lost of my grandmother. He handled an unexpected situation by coordinating things with Kam over in the service dept as well as with the rental car agency in there facility. Words cannot express how appreciative I feel. I would like to say thank you to the entire Gwinnett Place Honda staff...You made me feel like more than a customer, you made me feel like family. More
Sales Manager All of my dealings with Gwinnett Place Honda over the years have always been positive until I met Kendall Brown. He lacks integrity. He makes fals All of my dealings with Gwinnett Place Honda over the years have always been positive until I met Kendall Brown. He lacks integrity. He makes false promises and commitments. When challenged he is patronizing. More
Excellent, pleasant experience Aaron greeted us outside of the building as we were walking in; we felt very welcomed. Honestly, we were just doing some research on a car but after d Aaron greeted us outside of the building as we were walking in; we felt very welcomed. Honestly, we were just doing some research on a car but after dealing with Aaron, we ended up purchasing a 2017 Accord LX. He made the whole experience great and low-pressure. The entire team was very helpful and I am glad I chose Gwinnett Place Honda. We spoke with Troy as well and we were able to come to an agreement and appreciated his excellent customer service. Although we were there after hours, Albert with finance helped us get out the door as soon as possible; he was the last employee there. I really felt welcomed and appreciated as a customer and I will always return there for any maintenance or even my next purchase. Thank you to everyone who helped us! More
Bought a new Honda Civic Had such a great experience with Zach at Gwinnett Place Honda, he found me the exact car I wanted at a good price, and he even bought me and my family Had such a great experience with Zach at Gwinnett Place Honda, he found me the exact car I wanted at a good price, and he even bought me and my family lunch while we signed paperwork! He knows his stuff and is always available to answer questions! Even after I bought the car I was able to text him and ask questions and he always replied promptly. More
Awesome experience buying CPO with Tony Samad We had the best experience buying a very nice, late model, certified, pre-owned CR-V from Tony Samad at this dealership. Tony was really awesome - no We had the best experience buying a very nice, late model, certified, pre-owned CR-V from Tony Samad at this dealership. Tony was really awesome - no pressure sales, knew what we wanted and respected what we could afford, got us the best deal he could, and even set us up with some perks. When we didn't find the perfect fit the first visit, he very politely followed up with us to let us know when he got something in that was perfect (and, it WAS perfect!). He has stayed in contact with us (excellent, old-school salesman that he is), and we intend to buy from him again. Highly recommend him! More