Gwinnett Place Honda

Expectations not met I was in a time crunch to get my window fixed and the only reason why I went with this business was because they boasted they could get the parts need I was in a time crunch to get my window fixed and the only reason why I went with this business was because they boasted they could get the parts needed in one day. Turns out they couldn't get it till 4 days later which put me back on my schedule. When I went to pick up the car after I was informed that it was done I paid for the services then was told after I paid that there was 1 more part that wouldn't come in for 2 more days and I could swing back there to get it put in the problem is that I'm not from this state and I have no idea when I'd be back in that area. I also paid for them to clean the glass out of my car when I moved some of my property that was sitting in the back out of the way there was a pile of glass sitting on my seat. When I informed the person handling my account they told me they would speak with a technician and did not offer to reimburse me for service that I paid for and did not receive fully. I feel I was bamboozled and made promises that couldn't be kept. Though the person handling my account was nice she could not live up to the promises that were made and did not inform me properly before I paid for parts and services that I did not get. More

Excellence through and through I travel for excellence and honesty. These folks operate in both. On my last visit, Brandon was professional. He went above and beyond with providing I travel for excellence and honesty. These folks operate in both. On my last visit, Brandon was professional. He went above and beyond with providing accurate answers to my questions. And, unlike other dealership service department, when I trust my car to Gwinnett Honda, I know it will be handled with care. Two thumbs up for Btandon and for Gwinnett Honda. I have also worked with Michael. He’s awesome too! More

Our salesperson was wonderful and so personable. There was no pressure applied to us by our salesman. Also, no rushing us by either sales or financing. Very helpful before and during purchase. There was no pressure applied to us by our salesman. Also, no rushing us by either sales or financing. Very helpful before and during purchase. More

Awesome I was 1 hour earlier than reservation because I had a urgent issue. Rudy got my case and my car is ready only in 45 mins so I could go to the meeting I was 1 hour earlier than reservation because I had a urgent issue. Rudy got my case and my car is ready only in 45 mins so I could go to the meeting on time. Thank you so much. More

Check Up Great service. It was very timely and professional. My tires were rotated and balanced, car is doing very well and I will return for my next service. Great service. It was very timely and professional. My tires were rotated and balanced, car is doing very well and I will return for my next service. More

Always had exceptional experience I have been getting service done for almost 12 years, since I bought my First Honda and I always had wonderful experience with them, Ronnie my service I have been getting service done for almost 12 years, since I bought my First Honda and I always had wonderful experience with them, Ronnie my service advisor would always make sure that we understand everything going on and best option. Keep it up guys. More

Service My first car ever taken to a dealer for service. only previous experience was with wife's Toyota at a Toyota dealership. One thing I don't like is the My first car ever taken to a dealer for service. only previous experience was with wife's Toyota at a Toyota dealership. One thing I don't like is there is no publication of what service needs to be performed at what mileage. I have to rely on idiot lights to come on to say when service is needed. That leaves an uneasy feeling if for instance I am traveling and want to know if to service before or after a trip. Not knowing presents the problem of the service light to come in in the middle of a trip. More

Quick overall service and Alex had excellent customer servic Excellent customer service. Alex had a shuttle pick me up in a timely fashion to take me to grab something to eat while I waited. He called me and sen Excellent customer service. Alex had a shuttle pick me up in a timely fashion to take me to grab something to eat while I waited. He called me and sent the shuttle back to pick me up when my car was ready. He explained what services were completed and what may be needed in the future in a thorough manner. Well done Alex! More

One of the best dealership, Clement was excellent We were looking for Honda Odyssey. Clement did an excellent job with showing us the options, explaining each properties, helping for each step. He is We were looking for Honda Odyssey. Clement did an excellent job with showing us the options, explaining each properties, helping for each step. He is one of the best agent. I was very skeptical first, buying first time new car is not an easy step for each buyer. Dustin was helping a lot for making our decision as well as Financial Services. Our buying process took more than 5 hours, think about being there at 5. 00 pm and leaving late night. Clement and Financial Service gentlemen (sorry, forget his name) was there happily and patiently helping and guiding us :) This is great experience for us, 10 out of 10. Thank you Gwinnett Honda. More

Excellent I come here every month for my oil change since I'm an uber driver. As soon as I drive into the service station I am greeted and taken care off. Thank I come here every month for my oil change since I'm an uber driver. As soon as I drive into the service station I am greeted and taken care off. Thanks so much! More