Gwinnett Place Honda
Duluth, GA
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Oil change The staff is so friendly and the service is great. They get you in and out. Always treat you like family here, I love it. The staff is so friendly and the service is great. They get you in and out. Always treat you like family here, I love it. More
Excellent service The Service representative was exceptionally courteous and used several discounts to reduce my final bill as much as possible. Because I had all 4 ti The Service representative was exceptionally courteous and used several discounts to reduce my final bill as much as possible. Because I had all 4 tires replaced, 3 year complete maintenance service, including replacement of all fluids, and of course, the "standard" oil and filter change the overall cost was substantial and the total service process took over 3 hours. In spite of all of this, I was treated with great courtesy and am happy with this dealership for my Honda service. More
Great knowledge Good service and knowledgeable about what is needed. Will be returning to this dealership service center in the future. Even got an easy free rental d Good service and knowledgeable about what is needed. Will be returning to this dealership service center in the future. Even got an easy free rental during the period of service. More
Great Service during and after the work was completed My service technician was Denis. He kept me informed during the whole process so that there were no surprises at the end, I was very pleased with My service technician was Denis. He kept me informed during the whole process so that there were no surprises at the end, I was very pleased with their service and would recommend Gwinnett Place Honda to anyone I know who is looking for one. Happy Holidays Jay More
Bad first appearance turned around by great customer service When I first pulled up there was two guys just standing around and didn't say anything to me at all just let me sit. Then here come Rudy awesome guy h When I first pulled up there was two guys just standing around and didn't say anything to me at all just let me sit. Then here come Rudy awesome guy his all spirit was awesome. He had the best Customer Service ever. Rudy made me feel like a old friend of his. Great advice on what I need to do and not do. He is truly a team player he apologize for the two just standing around and not acknowledging me as I pulled up. It' is all because of Rudy that I will be back again. Customer Service is so rare these days and Rudy proved it still exists. Thanks Rudy More
Oil Change Can in for oil change and basic check up. Service did there review of car and also noted that battery had to be change as it was low. Great job as i'm Can in for oil change and basic check up. Service did there review of car and also noted that battery had to be change as it was low. Great job as i'm sure within the next few weeks, that battery would have died and now I don't have to worry about that More
Dependable These guys are great... even though i really hate filling out surveys i understand that importance of them. I think this age is so much invested in su These guys are great... even though i really hate filling out surveys i understand that importance of them. I think this age is so much invested in surveys that we can forget what they are for which they are intended... also customers feel obligated to report excellent ratings, and are told this is the only passing review. I believe this lessens the value of a report made straight from the on a customer's own volition. I feel very bothered by phone calls and emails pestering me to make the review every time I come to the dealership. I have to come quite often because of the nature of driving I do for my job and I don't enjoy the phone calls and emails at all. More
Great deal and great people It was a great place and they really worked with me to get a car that I needed and worked for my budget. They were good and kept their word of having It was a great place and they really worked with me to get a car that I needed and worked for my budget. They were good and kept their word of having me in a vehicle that I absolutely love! More
Oil Change I came in for an oil change and to find out why the engine light and check light came on. Luis saw me pull in and immediately was ready to help me. I I came in for an oil change and to find out why the engine light and check light came on. Luis saw me pull in and immediately was ready to help me. I didn't have to wait for someone to come to my car. I explained what the problem was besides needing an oil change and he went out of his way to help me avoid an expensive procedure with diagnostics if possible. I really appreciated that. He brought it to my attention about needing a new battery. His knowledge and friendliness was impressive. More
Great Customer Service people I worked with were very friendly and personable. With this being my first time buying a car, I felt comfortable and not pushed into making a p people I worked with were very friendly and personable. With this being my first time buying a car, I felt comfortable and not pushed into making a purchase. After I purchase the car my sales rep called to check on me and to make sure everything was okay. In addition to this during a customer service call I mentioned an issue with the car and that same day I received a call back asking me to come in so they could rectify the situation. I'm glad I choose to buy my car here due to how caring the staff has been so far. Also, just want to shout how how amazing my sales rep Aaron Hardy was. I would not have made this purchase if it were not for his welcoming personality and knowledge in his field. Thank you! More