Gwinnett Place Honda
Duluth, GA
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Dominique was so understanding! We let her know about our previous concerns with purchasing a car, and she made sure to find a vehicle to fit our criteria before we even arrived. If We let her know about our previous concerns with purchasing a car, and she made sure to find a vehicle to fit our criteria before we even arrived. If you want someone to pay attention to detail, please ask for her! More
Absolutely amazing experience from beginning to end. Reached out to the dealership several days prior to actually making a decision. Very helpful with setting up a test drive, explaining the process. Th Reached out to the dealership several days prior to actually making a decision. Very helpful with setting up a test drive, explaining the process. They were also able to get me the exact color car that I wanted from a dealership within two days. Sent paperwork to be filled out before even arriving to speed up the process when picking up the car. Everyone was very friendly, professional, and informative. Absolutely in love with the car that I got, and would definitely recommend to family and friends. More
Amazing dealership, I was very pleased with the professional service from Ray Bobe, he was fantastic help, made everything so easy and took the stress off my shoulders, thank you so much for everyt professional service from Ray Bobe, he was fantastic help, made everything so easy and took the stress off my shoulders, thank you so much for everything Ray and good luck ! More
I wish to convey my profound appreciation for Mr. Sean Reed, an individual who consistently demonstrated exceptional dedication to customer service. His positive demeanor remained constant across all Sean Reed, an individual who consistently demonstrated exceptional dedication to customer service. His positive demeanor remained constant across all interactions, and his proactive approach in exceeding expectations established a commendable benchmark. It was a distinct pleasure to witness such outstanding professionalism. Additionally, I would like to extend commendations to Mr. Dustin Vance. More
Tymon provided excellent service during my visit to Gwinnett Place Honda. He was attentive, knowledgeable, and made sure everything was handled smoothly from start to finish. I really appreciated how h Gwinnett Place Honda. He was attentive, knowledgeable, and made sure everything was handled smoothly from start to finish. I really appreciated how he took the time to answer my questions and kept me informed while my vehicle was being serviced. The whole experience felt easy and well organized thanks to him. If you’re coming in for service, Tymon is definitely someone you can trust to take great care of you! More
DO NOT GET YOUR CAR SERVICED HERE! !!! I bought a brand new 2026 Honda CR-V from this place. It had 6 miles on it when I bought it. Now at 5k miles I went to get a oil change and my hus !!! I bought a brand new 2026 Honda CR-V from this place. It had 6 miles on it when I bought it. Now at 5k miles I went to get a oil change and my husband who's a mechanic noticed the oil was leaking. I bought it into the dealership today, 02/10/26 and sat at the dealership for 3 hours for them to tell me that there is no leak. They took a picture of the oil pan and stated that it's sealant from the pan and then changed the story and said it was lubrication from the nuts and bolts. Well they didnt even determine the correct location of the oil leak. I requested to speak to the service manager, Ronnie Bulter, who just brushed me off like my concerns were not valid. He told my husband who was on the phone, that we are just going to disagree. My husband requested to pit dye in the oil to make sure it wasnt leaking. He refused. He said there is nothing they can do because there is no leak. Well this is the 3rd issue I have had with this vehicle since I bought it. Now I have to take the vehicle back if its leaking again and they won't even guarantee that it will be fixed. It seems like they don't really care about their customers. I've bought 3 vehicles over 10 years from Rick Henricks and have never experienced anything like this. It's like they didn't even care to look at the vehicle. The service advisor offered an oil change as soon as I got there and did that prior to looking at the vehicle. I specifically told him that I wanted the car examined before an oil change. This service department doesn't care about their customers. There is no reason why a brand new car is leaking oil. I will be getting a second option from their other location at Mall of GA. Let's see what you have to say then. When my service advisor was asked questions by husband who was on the phone he didnt want to answer them. Instead he got mad and threw the paper on his desk. COMPLETELY UNPROFESSIONAL!!! alas a service advisor you will deal with difficult questions and you do not get mad at customers for asking questions about their vehicle. At this point, if I have to start a claim because GA has lemon laws I will do that. But I will not drive a car around with an oil leak and have any further issues happen to this vehicle. More
I love my new car, and Dominique helped me through the whole process. I was busy for a couple weeks, but she made sure to stay in contact with me about the inventory. I appreciate her and the small things whole process. I was busy for a couple weeks, but she made sure to stay in contact with me about the inventory. I appreciate her and the small things about my purchase! More



