Gwinnett Place Honda

I purchased a car from Charles Kim today. He took time and answered all my questions thoroughly, making it the most pleasant car buying experience I've ever had. He took time and answered all my questions thoroughly, making it the most pleasant car buying experience I've ever had. More

The service began weeks before entering the showroom with daily emails and texts from the internet sales manager, Joseph and sales consultant, Renzo. They were prompt and most helpful in answering questions daily emails and texts from the internet sales manager, Joseph and sales consultant, Renzo. They were prompt and most helpful in answering questions as I continued my search. Finally we visited the showrrom in Duluth where Renzo welcomed us. He proceeded to work with us in such a way that we never felt pressured but understood as we reached our decision. His attention to our needs for this purchase was beyond expectations. More

I just bought a car the other day from Tony Samad. He made the whole process smooth. I also enjoyed the atmosphere of the dealership. Overall , I recommend everyone to see Tony Samad the next time you He made the whole process smooth. I also enjoyed the atmosphere of the dealership. Overall , I recommend everyone to see Tony Samad the next time you come in to purchase a vehicle. More

My husband bought a car recently and had great customer service, thank you Tony Samad! service, thank you Tony Samad! More

WARNING: Do not buy a used car from this location. I recently bought a used Honda fit from this location and feel completely scammed, they sold me the car with major engine damage without disclosing t I recently bought a used Honda fit from this location and feel completely scammed, they sold me the car with major engine damage without disclosing this. The day after I purchased, I came to pickup the car. When I started it, the engine made a loud grinding/rattling sound upon starting it that it had not made during any of the test drives. It was really concerning because the car had not made this noise during any of the multiple times I test drove it. Over the course of the next few days I noticed a pattern that it would not make the sound if starting the engine after recent use but only on a cold start when the car had been sitting for about 8 hours or more. After some research I discovered that this was a faulty VTC actuator, a major component of the engine that would need to be replaced (around a $1300 repair). The reason I did not notice this problem any of the times I test drove the car is because they would start the car in a location away from me and then drive it up to the main building for me to test drive. Since the grinding/rattling sound only occurs on cold starts I never heard it during test drives. There is absolutely no way they did not hear the sound themselves and were not aware of the issue. It's a jarring and obviously bad sound. Honda put out a service bulletin in 2017 about this being a problem in both 2015 and 2016 Honda Fits so it's a well known issue. There are only two possible conclusions to draw from the facts: either Gwinnett Place Honda was fully aware of this major engine defect when they sold it to me without telling me, or their service department just doesn’t know what they’re doing and they didn’t think this grinding/rattling was an issue. They either intentionally sold me a car without disclosing major engine damage, or their service department is not skilled enough to catch a defect that even I as someone who knows nothing about cars caught immediately. They even told me the engine was in perfect condition when I interviewed them about the car, and they declared it Hendricks certified giving it a 3 month powertrain warranty. Thank god the warranty covered the engine but this is disgusting, completely unethical for them to have certified and sold me a car that needed a major component of the engine replaced even before they sold it. I requested that they extend the warranty to 1 full year since this VTC actuator problem is known to cause other very costly issues down the line. They refused to extend the warranty and told me that I could pay them an extra 2,000 dollars to extend it myself! More money than the repair itself cost. I’m furious. Honestly this is potentially fraudulent on their part given they certified a car with an engine defect needing a major repair with a 3 month power train warranty and told me the engine was in perfect condition... (Note: I've rated Tammy who I worked with most of the time with 5 stars because she was the one employee who was very nice and respectful to me the whole time and I don't think this is necessarily her fault. Honestly who knows at this point if she was personally aware of the issue, she is not the person who started the car and drove it up for me during test drives... but I think the decision to sell this car without disclosing a major defect was made higher up in management.) More

Tony Samad is the best! I highly recommend working with him and asking for him the next time you come in. I highly recommend working with him and asking for him the next time you come in. More

I recently had the pleasure of visiting Honda Gwinnett and was thoroughly impressed by the exceptional service I received. A huge shoutout to my friend Mansoor Butt, who went above and beyond to ensure ev and was thoroughly impressed by the exceptional service I received. A huge shoutout to my friend Mansoor Butt, who went above and beyond to ensure everything went smoothly. I purchased a Honda Prologue EV, and Mansoor’s professionalism, attention to detail, and dedication made the entire process stress-free and enjoyable. If you’re looking for a trustworthy and knowledgeable person to assist you, Mansoor is the one to go to. Thank you, Mansoor, for the excellent work! More

I highly recommend Tony samad the next time y’all wanna buy a car he’s super understanding buy a car he’s super understanding More

Great place to buy a car. I was grateful to work with Aron Hagos. He knows his product and very friendly to work with. Highly recommended to see him when you decide to buy a c I was grateful to work with Aron Hagos. He knows his product and very friendly to work with. Highly recommended to see him when you decide to buy a car. More

Tony samad was amazing and highly recommend him to anyone who comes in looking for a car who comes in looking for a car More