Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gwinnett Place Ford
Duluth, GA
2,392 Reviews
Our Ford Dealership in Duluth is one of the largest in the state. That means we are likely to have just the model and trim of the new Ford car, truck, crossover, van or SUV you want right here on our lot. That saves you time. Because we are a high volume dealer, we can offer excellent deals on the most popular Ford models. That saves you money. And because a dealer's reputation is only as good as the next customer's experience, we'll treat you right! It is our honor to sell and service Ford vehicles - the definitive American automobile.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,392 reviews
August 25, 2006
The price was N/A because we bought on the Ford "A" Plan. My experience with them might have been affected by that. Our salesman was nice, was not terribly pushy, and seemed interested in just "A" Plan. My experience with them might have been affected by that. Our salesman was nice, was not terribly pushy, and seemed interested in just helping us buy a car. They took a while to get the paperwork completed, but they let me take a Roush F150 to supper while they got it done. That smoothed me out considerably (and almost sold me a truck). They took longer than they should have to pay off our trade and we ended up owing money on it. One call to the dealership got us a check for the full amount. That was a bit of customer service that impressed me a great deal. Although I did witness a couple of obnoxious salespeople (Nick is great, though) I found them pleasant overall and I would - and have - recommend the dealership to others. More
by garrettnut
Employees Worked With
Nick
March 24, 2006
This dealership is full of crooks to say the least. While I am sure there are some good apples there, all of my experiences there have been high pressure and highly unpleasant. A couple of years ago While I am sure there are some good apples there, all of my experiences there have been high pressure and highly unpleasant. A couple of years ago I went there to look at some manual transmission cars. I worked with Gene and we drove an '03 Cobra. During the test drive he was very condesending, didn't want me to drive faster than 30 MPH and even smoked in the car. When we got back he showed me a 350Z that was AUTOMATIC (I wanted a manual). He insisted that I drive it so I did. When we got back from that test drive, he tried his hardest to sell it to me, eventhough it wasn't what I wanted. He made me wait at his desk for 15 minutes and then came back. I told him I didn't want the car, but he would not take no for an answer. He even asked me at what price I would buy the car at, I told him two thousand just to see what he would say. His response was "See so the only thing keeping you from this car is the price". What a jerk. I finally got out of the dealership and I ignored all his calls to me. Other times I went there I was flat out lied to, the salesmen used tactics like "Today is the last day of the special we have on this car" Yeah right. My friend bought a Ford Lightning for $8000 over sticker because they told him it was a "Limited production" and that the color blue was only one of 2 in the SE. A week later he goes back and sees an identical one for $10000 less than what he paid. This dealership employs liars and pushy salemen; not reccomended at all. don't even go in for a test drive unless you have 2 hours to waste telling them you are just looking. More
by WdnUlik2no
Employees Worked With
Gene, others
