
Gwinnett Place Ford
Duluth, GA
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Excellent costumer service Nice and friendly environment. Great costumer service. Easy to understand Not forceful. Thoroughly impressed with the inventory and Mr. Melvin Shorter Nice and friendly environment. Great costumer service. Easy to understand Not forceful. Thoroughly impressed with the inventory and Mr. Melvin Shorter Jr and his knowledge on the merchandise he his trying to sell. More
Purchase New Ford F-150 XLT Went in on Monday evening and found first sales individual available. I worked with Frankie. Drove away on Wednesday evening with new vehicle, hassle Went in on Monday evening and found first sales individual available. I worked with Frankie. Drove away on Wednesday evening with new vehicle, hassle free, and very pleased with the communication and ease of process to get the vehicle I wanted. More
Purchased a new 2016 Explorer Very nice Dealership with wonderful employees. Our Sales Man was Robert and if you need to purchase a vehicle you need to talk to him. We only had one Very nice Dealership with wonderful employees. Our Sales Man was Robert and if you need to purchase a vehicle you need to talk to him. We only had one bad thing and that was the window tint. We asked for the two front roll downs and a strip and the roll downs had dirt behind the tint and they forgot the strip. When it was addressed there was no problem. Would buy from them again. More
Best experience I'm used to going to dealerships and they make it obvious they want a sale and try to put you in every car except the one you came for. I called for t I'm used to going to dealerships and they make it obvious they want a sale and try to put you in every car except the one you came for. I called for the car i wanted and it was already ready when i got there. Melvin kept it straight to the point and realistic so there were no disappointments. I was in and out in no time. He was working with other customers and still got me out of there quick than some places dealing only with you. Would definitely recommend. The only thing i didnt like is i had pre approved letter but yet they still added hard inquiries to my credit report after i made it clear not to and only to still end up with the bank that preapproved me More
Awesome! This was such a great experience from beginning to end. I came in knowing what I wanted, which may have helped a bit, but I still think it would have This was such a great experience from beginning to end. I came in knowing what I wanted, which may have helped a bit, but I still think it would have been a pleasant experience either way. I am not one for brand new cars or going to dealers so I was ready :-). From the beginning I worked with Frank who was helpful, pleasant and patient, answering all my questions. I never got the hard sell or any pressure at all. It seemed more like an informational session that would benefit both parties. The vehicle had a few random things like missing like extra key and first aid kit which happens when it changes hands (it's a 2014 M-Benz). The manager, Tim, said he could get that ordered for me with no problem and really came through with getting me set up with rear view camera. Jay from finance, also made things simple by laying out my options for me, with and without additional protective options, and again patiently let me decide while he listed to my rebuttals at every stage! We met somewhere in the middle and I finally let him go to eat lunch. I would recommend this dealer to anyone looking to purchase a vehicle that wants to be in an aestically pleasing, no hassle environment with vibrant and knowledgeable staff. And ladies, if you are out there, and worried about "being had" please don't be intimidated - do your research and go to these guys - they're fantastic! More
Easy to work with and it was great experience Finn and his group were great. They made it easy to buy a car and I am extremely happy with the experience and would recommend Finn Misa and the car Finn and his group were great. They made it easy to buy a car and I am extremely happy with the experience and would recommend Finn Misa and the car dealership. They worked very hard to find the exact car I wanted and they worked out a fair deal. More
Wonderful! The car salesman I was working with (Mr. Geo) was excellent. Very friendly, professional and I can tell he knows what he's doing. Wonderful service ov The car salesman I was working with (Mr. Geo) was excellent. Very friendly, professional and I can tell he knows what he's doing. Wonderful service overall! More
Finn Misa A True Professional Told him what I was looking for, Dealer had vehicle next day Trade value was fair, Price point was fair, No going back in forth A True Professional Told him what I was looking for, Dealer had vehicle next day Trade value was fair, Price point was fair, No going back in forth with Management/Ownership over deal Very simple, No hassle More
Fantastic experience! Great job by Bob Gutierrez Went to the dealership to look at a couple pre-owned F150s. Bob Gutierrez was extremely professional, knowledgeable and courteous. His style was con Went to the dealership to look at a couple pre-owned F150s. Bob Gutierrez was extremely professional, knowledgeable and courteous. His style was conducive to the overall positive experience. More
Efficient Very good service! No hassle involved! Staff was very friendly and knowledgeable and took the anxiety out of the car buying experience! Would definit Very good service! No hassle involved! Staff was very friendly and knowledgeable and took the anxiety out of the car buying experience! Would definitely recommend! More