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Gustman Honda

Appleton, WI

4.7
361 Reviews

2400 W Spencer St.

Appleton, WI

54914

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361 Reviews of Gustman Honda

June 28, 2022

Dan and Nicholas both provided excellent customer service. Dan's professional sales skills earned my respect. He listened to the details that I voiced were important to me, he followed up in a timely More

by JMEBRENNAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Schmit, Dan Schell
June 22, 2022

Two weeks after we purchased our 2019 CRV Alan Hopfensberger once again cheerfully helped us pair another phone to the navigation system. Alan is the best advertisement you have. Thank you, Alan More

by ROEMER644
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hopfensperger
June 13, 2022

This review is for the service center, not sales. I made an appointment over the phone for my CRV. The guy on the phone was very nice. The man who spoke with me at the desk, however, was extremely ** More

by Taking My Biz elsewhere
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Staffeld
June 11, 2022

Great service and customer is always treated with respect. Prices are competitive. I’ve been a happy Gustman customer for over thirty years. More

by RJDAMELIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rahn, Scott Guyette, Dan Schell, Rick Schmalz, Rick Meixl, Bob Staffeld, Rob Wartenberg
June 08, 2022

Have been coming to gustman for all my Hondas and have never been sorry even though there is Honda dealer closer to me More

by JAWHITE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Meixl, Tim Goeckerman, Nathan Zittlow
June 03, 2022

My lease was coming to an end and Chad had me come to talk out my options. Told him what I was looking for options and payment. Chad delivered for me. More

by TRUEBREWCREW22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rahn, Chad Gehr, Ken Kiesgen, Tim Goeckerman
May 26, 2022

Gustman Honda provided me with a written purchase agreement with listed MSRP (end of February) for a 2022 Honda SUV and I paid $500 good faith money for SUV delivery in mid-March. Throughout th More

by DJEDAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Rahn, Alan Hopfensperger
May 05, 2022

We worked with Tony and he was so helpful. No pressure from anyone but answered all our questions! We hate car shopping and they made it almost painless😀Thank you Tony, Nick, and Gustman! More

by LJENSEN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick from Finance, Tony Nagel
May 05, 2022

Good cars, but horrible staff. Everyone I encountered was rude and had bad attitudes. I would not recommend this dealership More

by KBAUMANN97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Rahn
May 05, 2022 -

Gustman Honda responded

Hi Kayla, My name is Brian and I am one of the managers here. My apologies for your bad experience. May I ask why you felt everyone was rude and had bad attitudes? Obviously we strive for total customer satisfaction and that is why I am responding. I would like to address the behavior so we can do better in the future. Thank you Brian

May 03, 2022

Everyone worked together to get us our car expeditiously. Great service and nice people to work with! More

by MUSTANGSALLYCARLSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Schmit, Chad Gehr
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