Gurnee Volkswagen

Tyler and the sales team did an excellent job. They went the extra mile and were courteous and professional. Overall one of the best vehicle purchasing experiences my wife and I have ever had. They went the extra mile and were courteous and professional. Overall one of the best vehicle purchasing experiences my wife and I have ever had. More

Hello, I am a retired teacher from Chicago Pablic Sschol, and I am very pleased to have called Gurnee Volkaswagen. I communicated with Mr. Arlen Brave all the time and we completed the business of buying the and I am very pleased to have called Gurnee Volkaswagen. I communicated with Mr. Arlen Brave all the time and we completed the business of buying the Atlas 24 in a short time. Mr. Breve is a very professional, hard-working man. He is ready to help at any moment and to search several times for the best possible solution for the customer. He called me even after the job was done and offered to help me explain anything about the vehicle. I would like to thank Mr. Breve and I hope that I and my family members will cooperate with him in the future. Good luck, Mr. M More

This dealership is extremely deceptive. Stay far away from them. Their mechanics are as bad as their salesmen. Stay far away from them. Their mechanics are as bad as their salesmen. More

Worst dealer ever! Lie about issues! Scamming people. Drove 2 hours for a car they told me 5 times had nothing wrong with it. The whole interior was ripped up. Not show Lie about issues! Scamming people. Drove 2 hours for a car they told me 5 times had nothing wrong with it. The whole interior was ripped up. Not shown it pictures and was never told. Engine is shaking and knocking when car first started. Looked at different car instead. Again interior was ripped they told me they can just stitch it or glue it. Windshield cracked. Front end crashed. Again no issues were listed. Dealership would rather insult you and say “you don’t know how the car is supposed to be” rather than work with you! Will never recommend this place!!! STAY AWAY!!! More

I had no issues with purchase, was exactly as presented to me and very nice staff. to me and very nice staff. More

Excellent customer service, great dealership I would recommend you to all family and friends,you guys are awesome recommend you to all family and friends,you guys are awesome More

Good service and nice use of technology. Remodeling looks good, appreciated friendly staff. I would recommend. Remodeling looks good, appreciated friendly staff. I would recommend. More

Found the car I was looking for headed waiting for me when I get there . wash ready to go break. Customer service coffee is not bad. when I get there . wash ready to go break. Customer service coffee is not bad. More

Dishonest business model. They added $2,000 of unwanted "protections" over the published selling price, then refused to sell us the car without it. Buyer beware. They added $2,000 of unwanted "protections" over the published selling price, then refused to sell us the car without it. Buyer beware. More