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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
October 14, 2020
Very happy with the service,friendly staff, and I feel like is newly added member of the family, looking forward to a long term relationship! like is newly added member of the family, looking forward to a long term relationship! More
by ILBERELEZ
Verified CustomerEmployees Worked With
Jose R., Benito Arenas
October 11, 2020
Honest dealership and Great prices, best car purchase experience I’ve ever had) i would definitely recommend this place to my friends and family. And Matt MJ Jones the absolute best salesman at this dea experience I’ve ever had) i would definitely recommend this place to my friends and family. And Matt MJ Jones the absolute best salesman at this dealership! More
by samatfba
Employees Worked With
Matt MJ Jones
October 10, 2020
Matt is about as friendly, helpful, and down to earth as a car salesman can get. I would highly recommended giving him your business. Excellent buying experience. a car salesman can get. I would highly recommended giving him your business. Excellent buying experience. More
by Guy Who Bought A Car
Employees Worked With
Matt MJ Jones
October 10, 2020
I have been to countless dealerships in the past month. Pain in the neck to say the VERY least. MJ made the experience very smooth. He was honest, straightforward, knowledgeable, and kind. He helped me get Pain in the neck to say the VERY least. MJ made the experience very smooth. He was honest, straightforward, knowledgeable, and kind. He helped me get a 2015 Passat. General manager moved some numbers around to give me a great deal. Very happy. Highly recommended manager, salesman, and team. More
by sjpeller88
Employees Worked With
Matt MJ Jones
October 10, 2020
Matt was professional, courteous, and knowledgeable. He worked with us to find the right car we needed for our family. It would highly recommend him. worked with us to find the right car we needed for our family. It would highly recommend him. More
by keith.marter
Employees Worked With
Matt MJ Jones
October 09, 2020
I interacted with Salma David and Ron and they were all super nice people.I felt Zero pressure to buy the car. And was exactly what I expected for the purchasing process. I’ve never had an issue with Servi super nice people.I felt Zero pressure to buy the car. And was exactly what I expected for the purchasing process. I’ve never had an issue with Service since I moved to this part of lake county nor have I ever had any issues when I brought my last VW in for service. Won’t be the last time they see me More
by Talbot89
October 06, 2020
Jasin made my visit worthwhile; he was straight forward, did not operate like a salesman but more like an advisor/friend. I have purchased many cars over the years and I have seen the typical salesy behavio did not operate like a salesman but more like an advisor/friend. I have purchased many cars over the years and I have seen the typical salesy behavior - Jasin didn't mince words to make the sale. I did, however, end up waiting a long time to be seen by the finance office - give yourself some cushion when you go there. Not to mention, I had some calls/meetings to handle but the team was patient in dealing with me. More
by Syed
Employees Worked With
Jasin Beshiri
October 05, 2020
Great experience and great service!!! They were on top of their game and negotiated a great deal with me. Very pleased with my experience. Highly reccomend!!! their game and negotiated a great deal with me. Very pleased with my experience. Highly reccomend!!! More
by Ben
Employees Worked With
Jasin Beshiri, David Truong, Brittany Wheeler
October 05, 2020
provided great customer service. Helped me a get a car provided great customer service. Helped me a get a car when I needed one super bad. She overall Made the process das t and easy. provided great customer service. Helped me a get a car when I needed one super bad. She overall Made the process das t and easy. More
by Agatoari
Employees Worked With
Jovonn Griffin, Daisy Ramirez
October 05, 2020
Tony, ROCKS when it comes to his customer skill, and knowledge of what is going on around him. He got me my car back in a timely fashion keeping me aware of the status the whole time. I would come back knowledge of what is going on around him. He got me my car back in a timely fashion keeping me aware of the status the whole time. I would come back st becaue of HIS cur service.... More
by JEFFERY.NYBERG
Employees Worked With
Tony in the service dept
