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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
December 09, 2020
She has great service will definitely recommend some friends to come through and buy or rent. Everyone here is friendly and down to earth, plus FANTASTIC SERVICE 😁 friends to come through and buy or rent. Everyone here is friendly and down to earth, plus FANTASTIC SERVICE 😁 More
by getstacks27
Employees Worked With
Jovonn Griffin, Brittany Wheeler
December 09, 2020
Daisy so very friendly and helpful! A pleasure to work with! I love my new Jetta! It was a very pleasant experience working with the Gurnee VW group! with! I love my new Jetta! It was a very pleasant experience working with the Gurnee VW group! More
by missie2280
Employees Worked With
Daisy Ramirez
December 06, 2020
Staff is friendly and knowledgeable. Management is very friendly and helpful too. Suha was able to find the vehicle I wanted out of state and had it brought over on a trailer. Sandi gave me a thorough run friendly and helpful too. Suha was able to find the vehicle I wanted out of state and had it brought over on a trailer. Sandi gave me a thorough run down of how to operate all the extras on my vehicle. More
by AK9698
Verified CustomerEmployees Worked With
Sandi Negrau, Suha Oner, Jason Whitley
December 06, 2020
Friendly and knowledgeable about the car we were looking at.. I would recommend to people looking for cars. The dealership itself also created a friendly environment. at.. I would recommend to people looking for cars. The dealership itself also created a friendly environment. More
by Kathy
Employees Worked With
Matt MJ Jones
December 06, 2020
My experience, business-wise, was great. I was very disappointed, however, to watch the general manager ( Suha Oner) belittle and degrade my salesman about $ right on the sales floor infront of 3 othe disappointed, however, to watch the general manager ( Suha Oner) belittle and degrade my salesman about $ right on the sales floor infront of 3 other employees and myself. He was incredibly rude and disrespectful. I stopped their exchange by stepping in and asking if my deal was ready to be signed as it was very tense between the two of them. Incredibly unprofessional!! More
by jewels.botanica
Employees Worked With
Matt MJ Jones
December 05, 2020
I appreciate this dealership for its warm welcoming staff and positive environment. I feel decently comfortable being here as they provide amenities and prompt, effective service. and positive environment. I feel decently comfortable being here as they provide amenities and prompt, effective service. More
by Bryanamah
Employees Worked With
Matt MJ Jones
December 04, 2020
Great attentive customer care! I will recommend this fabulous dealership to others. Keep up the good work. Thanks again for being a great place to do business. fabulous dealership to others. Keep up the good work. Thanks again for being a great place to do business. More
by Pqbrown001
Employees Worked With
Jasin Beshiri, Jovonn Griffin, Matt MJ Jones
December 04, 2020
I had a wonderful 5 star experience at this dealership. They made it quick and easy for me to buy my first car. From the GM down to the porters they have such a cool staff that made my car buying experienc They made it quick and easy for me to buy my first car. From the GM down to the porters they have such a cool staff that made my car buying experience FUN! More
by Kailiserrano1
Employees Worked With
Jovonn Griffin, Brittany Wheeler, Kaili Serrano
December 02, 2020
Everyone theres is amazing and wonderful made me feel right at home and worth my money spent glad I decided to check it out and don’t regret it one bit right at home and worth my money spent glad I decided to check it out and don’t regret it one bit More
by Hm
Employees Worked With
Daisy Ramirez
December 01, 2020
The admitting tech was very personable and had a great sense of humor. Service department appeared very clean and organized. Coffee was an added plus sense of humor. Service department appeared very clean and organized. Coffee was an added plus More
by Lluvia_35th
Employees Worked With
Erick
