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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
March 16, 2021
It's the shortest time I've ever been at dealership...awesome experience. The staff was wonderful to my children and I. I will definitely be returning. dealership...awesome experience. The staff was wonderful to my children and I. I will definitely be returning. More
by KRISTINEADY
Verified CustomerEmployees Worked With
Patricia Chamakh, Jovonn Griffin
March 15, 2021
Great team, awesome vehicles. Love the modifications and unique offerings not found elsewhere. You all need to get on the COVID train though, people are still dying out there. unique offerings not found elsewhere. You all need to get on the COVID train though, people are still dying out there. More
by BRANDON.HARRIS
Employees Worked With
Bill Cranley, Suha Oner
March 12, 2021
Excellent All Around Service! No pressure into buying! Signing of documents took a bit to long other than that great service! Highly recommend! Cameron and Jovonn are great! Signing of documents took a bit to long other than that great service! Highly recommend! Cameron and Jovonn are great! More
by NICK
March 12, 2021
If I could give a ZERO stars I would!!! Service department is crap! Do not take your vehicle for body repair. I took mine in for my brand new car that arrived with bumps on paint. Received my vehic department is crap! Do not take your vehicle for body repair. I took mine in for my brand new car that arrived with bumps on paint. Received my vehicle back is deep scratches on ALL of my windows!! They won’t fix it yet posed admission for causing the issue trying to fix it but buffing it the windows which did not work but left bigger scratches!! More
by Rosco1
Employees Worked With
Suha Oner, Jason Whitley
March 11, 2021
The way people interact in the dealer ship is good with the customers.And the responsibility they take into their hands is awsome and appreciative the customers.And the responsibility they take into their hands is awsome and appreciative More
by G.SAMPATHREDDY93
Employees Worked With
Jasin Beshiri, Jovonn Griffin, Kevin Ngorn
March 11, 2021
Everyone was so helpful and friendly. I have never had such great service! The man at the service desk was the best! Definitely a great experience! :) such great service! The man at the service desk was the best! Definitely a great experience! :) More
by JONESS73
Employees Worked With
He was very tall with reddish hair
March 09, 2021
Daisy was a great sales person! Always friendly and willing to accommodate to your schedule. Whenever she didn’t know the answer to a question she made sure to find it. Overall the entire staff was ver willing to accommodate to your schedule. Whenever she didn’t know the answer to a question she made sure to find it. Overall the entire staff was very friendly and attentive. More
by allie
Employees Worked With
Daisy Ramirez
March 08, 2021
Such a great experience and customer service! From the moment we arrived to the moment when we left! Thank you again Anna! Absolutely love the vehicle moment we arrived to the moment when we left! Thank you again Anna! Absolutely love the vehicle More
by Rivasanibal
Employees Worked With
Anna Miller
